Find phone numbers and contact information at VA Boise Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Map of the Boise VA Campus
Patient help and resources
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Access your medical records online or request a copy of your records from our Release of Information office.
Pay your VA Boise health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Boise health care.
Boise VA Medical Center
500 West Fort Street
Boise, ID 83702-4501
Main phone numbers
To use TeleType for the Deaf (TTY) services: dial 711
See suggestions for omission on the phone directory.
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Boise Healthcare System.
After hours or on weekends, call the operator at 866-437-5093 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Boise
Boise VA Medical Center
500 W. Fort Street
Boise, ID 83702
For questions about your request to VA Boise
Additional FOIA request information
Review VA’s requirements for a FOIA request, including sample requests.
See the VA FOIA Library, which publishes commonly requested records.
If you don’t know where the records you are requesting are maintained, submit your request to firstname.lastname@example.org instead of VA Boise.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at email@example.com.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018