Skip to Content

Billing and insurance

You can pay your VA Boston health care bill online, by phone, mail, or in person.

If you have questions about the copay balance on your VA Boston health care bill, call our billing offices at 866-601-6286.

Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay in person

To pay your copay bill in person, visit one of our agent cashier offices. At the cashier windows, we take cash, check or credit card payments.

Please bring your payment stub. If you are paying with check or money order, please make them payable to "VA." Be sure to include your VA account number on the check or money order, as well.

Brockton VA Medical Center
Agent Cashier window
Building 3
First floor
Map of Brockton campus
Hours: 8 a.m. - 4:30 p.m.

Jamaica Plain VA Medical Center
Agent Cashier window
First floor
D wing
Map of Jamaica Plain campus
Hours: 8 a.m. - 4 p.m.

West Roxbury VA Medical Center
Agent Cashier window
Building 3
Ground floor
Map of  West Roxbury  campus
Hours: 9 a.m. - 12 p.m.

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance