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Learn what the PACT Act means for your VA benefits

Billing and insurance

You can pay your VA Boston health care bill online, by phone, mail, or in person.

Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

Phone

866-601-6286

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Brockton VA Medical Center

940 Belmont Street Brockton, MA 02301-5596

Agent cashier window

Building 3 1st floor

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Billing office

866-601-6286

Jamaica Plain VA Medical Center

150 South Huntington Avenue Boston, MA 02130-4817

Agent cashier window

Main hospital building D-wing, first floor

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Billing office

866-601-6286

West Roxbury VA Medical Center

1400 VFW Parkway West Roxbury, MA 02132-4927

Agent cashier window

Building 3 Ground floor

Hours

  • Mon. 9:00 a.m. to 12:00 p.m.
  • Tue. 9:00 a.m. to 12:00 p.m.
  • Wed. 9:00 a.m. to 12:00 p.m.
  • Thu. 9:00 a.m. to 12:00 p.m.
  • Fri. 9:00 a.m. to 12:00 p.m.
  • Sat. Closed
  • Sun. Closed

Billing office

866-601-6286

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance

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