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Learn what the PACT Act means for your VA benefits

Billing and insurance

You can pay your VA Central Texas health care bill online, by phone, mail, or in person.

Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

Phone

254-743-4290

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Doris Miller Department of Veterans Affairs Medical Center

4800 Memorial Drive Waco, TX 76711-1329
Bldg. 4 Room BA135

Hours

  • Mon. 8:30 a.m. to 4:00 p.m.
  • Tue. 8:30 a.m. to 4:00 p.m.
  • Wed. 8:30 a.m. to 4:00 p.m.
  • Thu. 8:30 a.m. to 4:00 p.m.
  • Fri. 8:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Olin E. Teague Veterans' Center

1901 Veterans Memorial Drive Temple, TX 76504-7451

Pharmacy Area

Bldg. 163 Room 1B149

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. 8:00 a.m. to 4:00 p.m.
  • Sun. 8:00 a.m. to 4:00 p.m.

Austin VA Clinic

7901 Metropolis Drive Austin, TX 78744-3111

Across from the lab

1E-201

Hours

  • Mon. 8:30 a.m. to 4:00 p.m.
  • Tue. 8:30 a.m. to 4:00 p.m.
  • Wed. 8:30 a.m. to 4:00 p.m.
  • Thu. 8:30 a.m. to 4:00 p.m.
  • Fri. 8:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance