Billing and insurance
You can pay your VA Central Western Massachusetts health care bill online, by phone, mail, or in person.
If you have questions about the copay balance on your VA Central Western Massachusetts health care bill, call our billing office at 413-584-4040, ext. 2074.
Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.
Pay online, by phone, or mail
Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.
Pay in person
To pay your copay bill in person, visit one of our agent cashier offices.
Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.
Agent Cashier window
Map of Edward P. Boland VA Medical Center campus
Hours: Mon - Fri 8:30 AM - 12:00 PM, 1:30 PM - 3:15 PM
Private and other health insurance
If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.