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Charleston, WV Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

200 Tracy Way
Charleston, WV 25311

Direct line

Charleston Vet Center Entrance

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more Charleston, WV Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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First time visitor? Give us a call and let's discuss how we can help. Call 304-343-3825 to schedule an appointment with one of our counselors.

Making an appointment:

After your initial contact with the Charleston Vet Center, a counselor will be notified to call you to schedule an appointment. You can expect a return call within 1-2 business days, and we should be able to schedule your first appointment within 2-10 business days, depending on schedule availabilities.

Anyone in crisis will be seen within the same day.

Contacting us:

You can call us anytime during our posted hours of operation. If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at 877-927-8737

Cancelling or rescheduling an appointment:

If you know you will miss an appointment, please notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran.

First-time visitor or walk-ins:

If you are a first-time visitor, stop by during our office hours or call 304-343-3825 to discuss how we can help.

Many of our services are available on a walk-in basis.

You do not need to be registered for care at VA, rated for a service-connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

The Charleston Vet Center is located in the Northgate business park on Deitrick Blvd and Tracy Way. From I-64, take the WV-114/Greenbrier Street exit (EXIT 99) and turn onto Greenbrier St/WV-114 toward Yeager Airport. At the second stoplight, turn left onto Deitrick Blvd., following this road until you see the Vet Center sign, and turn right into our parking lot.

Accessible parking is located directly by our front entrance or you can park in any available parking spot. 

Public Transportation: The Kanawha Valley Regional Transportation Authority (KVRT) has several bus routes with stops at the Northgate Business Park. Routes 10 and 28 offer morning and evening transit options Monday through Friday. For a full and updated schedule, please visit the KVRT website.

In the spotlight at Charleston, WV Vet Center

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

“If you consider them family, so do we.”

Charleston Vet Center counselors incorporate therapeutic techniques using the following modalities while serving you and your loved ones:

  • Supportive Family Therapy
  • Internal Family Systems Therapy
  • Systemic Family Therapy
  • Strategic Family Therapy
  • Gottman Method

In addition, our counselors will provide education to family members regarding the Veteran's military related problems and/or post military readjustment. 

We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

At the Charleston Vet Center we offer counseling and other support such as:

  • Bereavement counseling for families who have lost a loved one while they were serving on active duty
  • Grief counseling
  • Contact information to the Veterans Benefits Administration and National Cemetery regarding possible burial and survival benefits

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

To help you achieve your goals, our counselors use a wide variety of therapeutic techniques and/or strategies to meet your individual needs. 

Some of the therapeutic techniques and strategies we use include:

  • Cognitive Behavioral Therapy 
  • Cognitive Processing Therapy 
  • Dialectical Behavioral Therapy 
  • Solution-Focused Brief Therapy
  • Humanistic/Client-Centered Counseling
  • Mindfulness-Based Counseling
  • Internal Family Systems

We also collaborate with community agencies on occasion to offer additional outdoor therapy and community events to our clients.

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

The Charleston Vet Center has counselors who utilize a trauma-informed care approach to provide therapy and supportive services to MST survivors. 

Learn more about VA's Military Sexual Trauma services.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

At the Charleston Vet Center, we offer individual and group counseling to address symptoms of PTSD.

Working from a trauma-informed approach, we use a number of treatment modalities to help you achieve your goals. Care at the Charleston Vet Center incorporates therapeutic techniques and interventions embodied in:

  • Cognitive Behavioral Therapy 
  • Cognitive Processing Therapy 
  • Dialectical Behavioral Therapy 
  • Solution-Focused Brief Therapy
  • Humanistic/Client-Centered Counseling
  • Mindfulness-Based Counseling
  • Internal Family Systems

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

We understand that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The Charleston Vet Center can also connect you to Veterans Service Organizations in your community.

 

If you’re a woman Veteran transitioning to civilian life, we can help you find counseling, support, and referral services to meet your specific needs.

The Charleston Vet Center is staffed with women counselors who can focus on the needs of women Veterans and your cultural transformation along with any readjustment issues you may experience. The Charleston Vet Center's goal is to provide a comfortable environment for all Veterans.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

At the Charleston Vet Center, we work closely with the Local Recovery Coordinator and other staff within the mental health department at the Hershal Woody Williams VA Medical Center. We also work closely with residential treatment programs and have knowledge of the local support groups offered within your community. 

Call our Veterans Crisis Line at 800-273-8255 (select 1) to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

You are not alone. We are here to help and we will walk along side you in our journey to healing. 

We can help connect you to VA and community resources that will support you in achieving your goals.

Charleston Vet Center staff can assist you by coordinating services that will help you:

  • Understand how to begin receiving VA medical benefits and how to register for care
  • File claims and other forms
  • Understand VA education benefits 
  • Determine VA burial benefits
  • Understanding VA housing and home loans
  • Be aware of and connected to the Veterans Service Organizations in your community.

Charleston Vet Center can also connect you to Veterans Benefits Administration (VBA) partners and others who can help with the readjustment process. 

Other services

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We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

Is distance to the Vet Center an issue for you? Or, does your busy schedule make it difficult for you to come to the Vet Center for services? We can help.

We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training.

We have a Vocational Rehabilitation Program Coordinator on-site daily and can assist you with scheduling an appointment.

How we're different than a clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They're staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you are a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility.
  • Experienced military sexual trauma (regardless of gender or service era.) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty.
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility.
  • Accessed care at a Vet Center prior to January 2, 2013 as a Vietnam-Era Veteran.
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.

We encourage you to contact us, even if you are unsure if you meet these criteria. If we can’t help you, we will find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

No. You do not have to be enrolled in VA Healthcare or have a service connected disability.

Safe and confidential. Our records cannot be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation.  Here, you can be as open as you want – there’s absolutely no judgement.