Jesse Brown Department of Veterans Affairs Medical Center
Our medical center provides primary care and specialty health services, including complementary and alternative medicine, mental health care, vision care (ophthalmology), pharmacy services, rehabilitation services, oncology, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Jesse Brown VA Medical Center in Chicago.
Location and contact information
Address
Phone numbers
Facility hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 24/7
- Tue: 24/7
- Wed: 24/7
- Thu: 24/7
- Fri: 24/7
- Sat: 24/7
- Sun: 24/7
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Chicago health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:
- Rehabilitation
- Health maintenance
- Community support
Audiology
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Audiology and Speech Pathology
Location
4th Floor Ogden BuildingAudiology and Speech Pathology
Service Hours
- Mon. 7:30 a.m. to 4:30 p.m.
- Tue. 7:30 a.m. to 4:30 p.m.
- Wed. 7:30 a.m. to 4:30 p.m.
- Thu. 7:30 a.m. to 4:30 p.m.
- Fri. 7:30 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Open Access/Walk-In Clinic: Most Wednesdays 7:30-11:30am, 1:30-3:30pm. Patients are seen in the order they check in.
Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:
- Hearing and balance evaluations
- Selection, management, and repair of hearing aids and assistive listening device assessments
- Evaluation, programming, and management of cochlear implants and bone-anchored implants
- Evaluation and treatment for auditory processing disorder
- Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
Effective February 3, the JB Vaccine Clinic will be closed for the season. Veterans can continue to receive their yearly vaccines on a walk-in basis at JB Primary Care clinics weekdays 9:00am-3:00pm.
Main Phone
Main Phone
Vaccines are also available during regularly scheduled appointments and Jesse Brown and the CBOCs
- COVID-19 vaccines for eligible Veterans and staff
Caregiver support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Caregiver Support Program
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:
- Help you get caregiver assistance available through VA
- Provide progressive needs planning to help you manage degenerative conditions
- Match you with services and benefits
- Connect you with local resources and programs
- Listen to you when you struggle
Complementary and integrative health
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
PM&R
Jade Clinic
PM&R
Service Hours
The service hours are the same as our facility hours.
We use complementary medicine along with standard medical treatments, like using acupuncture to help lessen the side effects of chemotherapy. We also provide alternative medicine instead of traditional medical treatments when appropriate, like using herbs, diet, and other non-pharmacy methods to treat certain medical conditions. We offer treatments, like:
- Natural products and special diets
- Deep breathing, meditation, and yoga
- Acupuncture and acupressure
Hematology/oncology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:
- Chemotherapy
- Blood and platelet transfusions
- Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
- Evaluation and treatment of blood disorders and cancer
- Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
- Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
Intimate partner violence support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Veteran population is at greater risk for experiencing and/or using violence in their intimate relationships than the civilian population. Contact us for help with:
- Emotional intimate partner violence (IPV), which commonly begins before other types of IPV
- Physical IPV
- Sexual IPV, whether by physical force or by trying to convince a partner
- Stalking, which includes continuous unwanted contact, following, talking, or sending things
- Threats of violence
LGBQ+ Veteran care
Appointments
Main Phone
Main Phone
We promote the health, welfare, and dignity of lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- LGBTQ+ Groups
- Trained mental health providers
- Testing, counseling, and care for HIV and sexually transmitted infections, including post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for Veterans at risk for HIV
- Gender affirming care
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Mental Health Customer Care Center
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Minority Veteran care
Appointments
Main Phone
Main Phone
If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans’ needs
- Meet minority Veterans’ needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
My HealtheVet coordinator
Appointments
Please leave a voice mail message and the My HealtheVet Coordinator will return your call.
My HealtheVet Coordinator
My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:
- Ask questions and exchange secure online messages with your VA health care team
- Check your lab and test results
- Refill your prescriptions, track delivery, and view a list of your medications
- Keep track of your VA medical appointments and get email reminders
- View, download, or print a copy of your VA medical records
- Enter or update your personal information
Neurology
Common conditions: cognitive disorders, epilepsy, headache, motor neuron diseases, movement disorders, multiple sclerosis, stroke
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide inpatient and outpatient services for chronic diseases and disorders that affect your brain, spine, and the nerves that connect them. Our neurologists read electroencephalogram (EEG) recordings, which measure the electrical impulses brain cells use to communicate with each other. We evaluate and treat many neurological illnesses and disorders such as:
- Neuropathy (nerve damage), myelopathy and other spinal cord injuries, and radiculopathy (pinched nerves)
- Parkinson’s disease, epilepsy, and multiple sclerosis
- Stroke, dementia, and degenerative diseases
- Other neurological conditions
Ophthalmology
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:
- Medical care for glaucoma, eye infections, and other conditions
- Surgery for cataracts, glaucoma, traumatic eye injuries, and other problems
- Treatment for eye conditions related to illnesses like diabetes or arthritis
- Plastic surgery (oculoplastics) to repair droopy eyelids, clear blocked tear ducts, perform eyelid reconstruction, and other eyelid related problems
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
- Optical dispensaries are located at Jesse Brown VAMC and Adam Benjamin Jr. CBOC
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Advocate for patient and family rights
- Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
- Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Physical medicine and rehabilitation
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Learn more about our specialized services and programs here: Physical Medicine And Rehabilitation
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Physical Medicine and Rehabilitation
Location
2nd floor Damen, Room 2514Physical Medicine and Rehabilitation
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Physical Therapy also has early & late availability
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
For more detailed information about our programs, click here.
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatric foot and ankle surgeons provide a wide range of clinical and surgical services:
- Disorders of the skin and nails of the foot, ankle, and leg.
- Musculoskeletal disorders, nerve conditions, arthritic conditions and autoimmune diseases of the foot and ankle.
- Sports medicine including fitting for orthotics.
- Diabetic foot exams and prevention/education/treatment of foot problems due to diabetes.
- Surgical consultation and surgery for foot deformity (congenital or acquired), vascular disease, trauma, cancer, and other diagnoses.
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Radiology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:
- X-ray
- Ultrasound
- Computer tomography (CT)*
- Positron emission tomography (PET)*
- Magnetic resonance imaging (MRI)*
- Interventional Radiology*
- Nuclear Medicine*
-
Mammography (mammograms)**
*Denotes service only available at Jesse Brown VAMC
**Denotes service only available through Community Care
Recreation and creative arts therapy
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.
- Recreation and creative arts therapy provides services and activities that include:
- Animal interaction
- Music, art, and crafts
- Community outings
- Exercise, sports, and games
- Gardening and leisure education
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social Work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Mental Health Customer Care Center
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Surgery
If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide a wide range of surgical services, like:
- Bariatric Surgery ( weight loss surgery)
- Colorectal Surgery
- ENT Surgery (ear, nose, throat)
- General surgery (includes laparoscopic, robotic and open surgery)
- Hand Surgery
- Oncologic (major cancer surgery)
- Orthopedic surgery (bones, muscles, ligaments, joint replacement, and tendons)
- Plastic Surgery
- Urologic Surgery (robotic prostate, kidney, bladder surgery)
- Vascular Surgery
Whole health
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:
- Acupuncture to help you manage pain without drugs
- Meditation and mindfulness training
- Yoga, tai chi, and qi gong classes
- Massage and manual therapy
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Jesse Brown Women's Health Clinic
Jesse Brown Women's Health Clinic
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Primary care
- Gynecology
- Contraceptive care
- Maternity care services
- Ultrasound and mammography coordination
- Cervical cancer screening
- Mental health care and counseling
- Psychiatric services
- Social work
- Peer support
- Gender affirming care
- Coming soon: mammography