Jesse Brown Department of Veterans Affairs Medical Center
Our medical center provides primary care and specialty health services, including complementary and alternative medicine, mental health care, vision care (ophthalmology), pharmacy services, rehabilitation services, oncology, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Jesse Brown VA Medical Center in Chicago.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 24/7
- Tue: 24/7
- Wed: 24/7
- Thu: 24/7
- Fri: 24/7
- Sat: 24/7
- Sun: 24/7
Prepare for your visit
Click on a topic for more details.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
In the spotlight at VA Chicago health care
Health services offered here
Click on a service for more details like location, contact, and appointment information.
Audiology and speech
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:
- Hearing and balance evaluations
- Selection, management, and repair of hearing aids and assistive listening device assessments
- Evaluation, programming, and management of cochlear implants and bone-anchored implants
- Evaluation and treatment for auditory processing disorder
- Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)
COVID-19 vaccines
Contact information
Hours
- Mon. 8:00 a.m. to 3:00 p.m. Pfizer 1,2,3 and Booster Only
- Tue. 8:00 a.m. to 3:00 p.m. Pfizer 1,2,3, and Booster Only
- Wed. 8:00 a.m. to 3:00 p.m. Janssen (ad hoc) and Pfizer 1,2,3 and Booster
- Thu. 8:00 a.m. to 3:00 p.m. Pfizer 1,2,3, and Booster Only
- Fri. 8:00 a.m. to 3:00 p.m. Moderna 2,3 and Booster (no 1), Pfizer (ad hoc starts at 9:00am)
- Sat. Closed
- Sun. Closed
Appointments
Pfizer and Moderna vaccines and boosters available at Jesse Brown.
Phone
Referral required? No
Walk-ins accepted? Yes
Schedule an appointment online- COVID-19 vaccines for eligible Veterans and staff
Caregiver support
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineIf you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:
- Help you get caregiver assistance available through VA
- Provide progressive needs planning to help you manage degenerative conditions
- Match you with services and benefits
- Connect you with local resources and programs
- Listen to you when you struggle
Complementary and integrative health
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe use complementary medicine along with standard medical treatments, like using acupuncture to help lessen the side effects of chemotherapy. We also provide alternative medicine instead of traditional medical treatments, like using herbs rather than prescription drugs to treat cancer. We offer treatments, like:
- Natural products and special diets
- Deep breathing, meditation, and yoga
- Acupuncture and acupressure
Hematology/oncology
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:
- Chemotherapy
- Blood and platelet transfusions
- Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
- Evaluation and treatment of blood disorders and cancer
- Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
- Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells
Homeless Veteran care
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
LGBTQ+ Veteran care
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Hormone therapy
- Substance use and alcohol treatment
- Testing and treatment for HIV and sexually transmitted infections (STI)
- Mental health care
- Psychosocial assessments for gender-confirming surgeries and hormone therapy
Mental health care
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Minority Veteran care
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineIf you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans’ needs
- Meet minority Veterans’ needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
Neurology
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe provide inpatient and outpatient services for chronic diseases and disorders that affect your brain, spine, and the nerves that connect them. Our neurologists read electroencephalogram (EEG) recordings, which measure the electrical impulses brain cells use to communicate with each other. We evaluate and treat many neurological illnesses and disorders such as:
- Neuropathy (nerve damage), myelopathy and other spinal cord injuries, and radiculopathy (pinched nerves)
- Parkinson’s disease, epilepsy, and multiple sclerosis
- Stroke, dementia, and degenerative diseases
- Other neurological conditions
Ophthalmology
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:
- Medical care for glaucoma, eye infections, and other conditions
- Surgery for cataracts, traumatic eye injuries, and other problems
- Treatment for eye conditions related to illnesses like diabetes or arthritis
- Plastic surgery to repair droopy eyelids, clear blocked tear ducts, and perform eyelid and facial reconstruction (oculoplastics)
Patient advocates
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Advocate for patient and family rights
- Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
- Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Physical medicine and rehabilitation
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineIf you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineA strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Recreation and creative arts therapy
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.
- Recreation and creative arts therapy provides services and activities that include:
- Animal interaction
- Music, art, and crafts
- Community outings
- Exercise, sports, and games
- Gardening and leisure education
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Social work
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineSocial work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Suicide prevention
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Surgery
If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineWe provide a wide range of surgical services, like:
- Bariatric Surgery ( weight loss surgery)
- Colorectal Surgery
- ENT Surgery (ear, nose, throat)
- General surgery (includes laparoscopic, robotic and open surgery)
- Hand Surgery
- Oncologic (major cancer surgery)
- Orthopedic surgery (bones, muscles, ligaments, joint replacement, and tendons)
- Plastic Surgery
- Urologic Surgery (robotic prostate, kidney, bladder surgery)
- Vascular Surgery
Whole health
Contact information
Hours
- Mon. 24/7
- Tue. 24/7
- Wed. 24/7
- Thu. 24/7
- Fri. 24/7
- Sat. 24/7
- Sun. 24/7
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? Yes
Walk-ins accepted? Yes
Schedule an appointment onlineOur whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:
- Acupuncture to help you manage pain without drugs
- Meditation and mindfulness training
- Yoga, tai chi, and qi gong classes
- Massage and manual therapy
Women Veteran care
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Contact information
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Phone
Referral required? No
Walk-ins accepted? Yes
Schedule an appointment onlineOur women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Primary care
- Gynecology
- Contraceptive care
- Maternity care services
- Ultrasound and mammography coordination
- Cervical cancer screening
- Mental health care and counseling
- Psychiatric services
- Social work
- Peer support and transgender care
- Coming soon: mammography