West Norriton VA Clinic
Our outpatient clinic offers many of the same primary, preventative, and mental health care services that are available at our main Coatesville campus, including marital and family counseling, PTSD and substance use disorder treatment, physical exams, weight and medication management, and laboratory services. Find below our address and hours, parking and transportation information, and health services offered at West Norriton VA Clinic.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: The West Norriton VA outpatient clinic has wheelchairs available in the building.
Beneficiary Travel
Beneficiary travel includes round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. Beneficiary travel is not authorized when receiving FREE transportation through the VA.
Find out if you qualify for beneficiary travel benefits
Veterans Transportation Service (VTS)
Cost: Free
VTS provides free transportation service for VA authorized medical appointments. Drivers are employees of the medical center. Veterans need to schedule their transportation request through the VTS office at 610-383-0254.
Disabled American Veterans (DAV) Transportation Service
Through a partnership, the Disabled American Veterans (DAV) provides free transportation for ambulatory and outpatient Veterans for VA authorized medical appointments. The DAV travels to the Lebanon, Philadelphia, and Wilmington VA facilities. Schedule your transportation request through your Primary Care Clerk.
Drivers are volunteers of the medical center and transportation depends on weather conditions and driver availability.
Hours: 7:30 a.m. to 12:30 p.m., individual van schedules vary
Learn more about DAV and the other van services available in your county
County Veterans Affairs Transportation Services
County Veterans Affairs offices provide transportation for Veterans and authorized caregivers for scheduled VA authorized medical appointments. Drivers are volunteers and availability depends on weather conditions and driver availability.
Presently, two County VA offices offer free transportation service:
Local Public Transportation Services
Bus stop 31574 on SEPTA route 131 is just across the street from the West Norriton clinic, which connects to other public Transportation services through the Norristown Transportation Center, located at 109 Water St, Norristown, PA, 19401.
Chester County – Ride Guide
Delaware County transit
Montgomery County transportation services
Bucks County Transportation Management Association
Nearby hotels
There is no lodging at the West Norriton VA outpatient clinic. If you need to stay overnight, try one of these hotels. When booking, ask if there is a Veteran rate. Many hotels have shuttle vans, so check with the hotel you’re staying at if you need help getting to the clinic.
Our chaplains provide spiritual, pastoral, and emotional care for you and your family, in accordance with your own beliefs and practices. This includes locating clergy or religious leaders in the community if you wish to receive visits from your local clergy.
Although there is not a designated chapel at this location, our chaplains offer in-person and online spirituality groups to the Veterans at the West Norriton Community Based Outpatient Clinic (CBOC).
Contact chaplaincy support if:
- You want to incorporate spirituality into your treatment plan.
- You are experiencing spiritual distress in the form of alienation, doubt, guilt, shame, and unforgiveness.
- You are experiencing spiritual injury, religious abuse, or trauma.
- You are experiencing loss, bereavement, or unresolved grief.
- You are experiencing significant life transitions.
- You received a new diagnosis.
- You have end of life concerns.
Learn how to request chaplain services during your stay at VA Coatesville.
Other services at VA Coatesville health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Appointments
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs. Our services include:
- Alcohol screening
- Substance abuse counseling
- Opiate therapy
- Relapse prevention skills training
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
Veterans eligible for VA health care may call
Appointments
Main Phone
- COVID-19 vaccines for eligible Veterans and staff
Learn more about COVID-19 vaccines at VA Coatesville health care
Homeless Veteran care
Appointments
Appointments are at Coatesville VA or we can come to you. No appointment? Visit Urgent Care during normal hours. For immediate 24/7 assistance, call the National Call Center for Homeless Veterans.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help homeless Veterans or those at risk of becoming homeless due to financial hardship, unemployment, addiction, mental health issues, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs
- Referrals to transitional and permanent housing programs
- Referrals to job training, life skills development, and education
- Referrals to justice system navigation and community reentry from jail
- Addiction and mental health treatment
- Health and dental care
LGBTQ+ Veteran care
Appointments
Walk-in appointments are available every third Wednesday of the month from 1 p.m. to 3 p.m. Contact us to schedule, reschedule, or cancel your appointment.
Contact
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. Closed
- Thu. Closed
- Fri. Closed
- Sat. Closed
- Sun. Closed
Walk-in appointments are available every third Wednesday of the month from 1 p.m. to 3 p.m.
We promote the health, welfare, and dignity of lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Substance use and alcohol treatment
- Preventative, testing and treatment for HIV and sexually transmitted infections (STIs)
- Mental health care
- Gender-affirming prosthetics
- Psychosocial assessments for gender-confirming surgeries and hormone therapy
- Community Care and interfacility referrals for gender-affirming speech therapy, hormone therapy, and dermatology
- LGBTQ+ Support Group
- PRIDE In All Who Served Educational Group
Learn more about LGBTQ+ care and connect with a care coordinator
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first. Lab appointments available 8:15 to 10:15am.
Appointments
Appointments
Contact
Service Hours
The service hours are the same as our facility hours.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
MOVE! weight management
Common conditions: overweight, obesity, diabetes, high blood pressure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. In-person appointments are available on Tuesdays. Virtual appointments are available any day the clinic is open.
Appointments
Appointments
Service Hours
- Mon. 8:00 a.m. to 3:00 p.m. Virtual only
- Tue. 8:00 a.m. to 3:00 p.m. In person & virtual available
- Wed. 8:00 a.m. to 3:00 p.m. Virtual only
- Thu. 8:00 a.m. to 3:00 p.m. Virtual only
- Fri. 8:00 a.m. to 3:00 p.m. Virtual only
- Sat. Closed
- Sun. Closed
VA’s MOVE! Weight Management Program for Veterans can help you adopt a healthy lifestyle, meet your health goals, and manage your weight. MOVE! is about much more than weight. It is about increasing your ability and confidence to achieve your health goals. MOVE!’s basic ideas—helping you learn tools and approaches for healthy eating and physical activity—are easy to follow and based on the latest research.
If you have a higher body weight, losing 5%-10% of your weight can improve your health. Keeping a weight that is healthy for you can help you feel good and have energy to do the things you want to do.
With the help of your MOVE! care team, you can:
- improve your quality of life, and even live longer
- reduce health risks
- prevent or reverse certain diseases
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Appointments
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m. 1st & 3rd Wed open until 6:30pm
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:
- Counseling
- Psychiatric care
- Walk-in care
Minority Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 8:00 p.m.
- Thu. 7:30 a.m. to 11:30 a.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are African American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans’ needs
- Meet minority Veterans’ needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. Closed
- Tue. 9:00 a.m. to 4:00 p.m.
- Wed. Closed
- Thu. Closed
- Fri. Closed
- Sat. Closed
- Sun. Closed
The nutrition clinic at the Coatesville VA Medical Center and its CBOCs provides nutrition education and counseling by Registered Dietitians in both group and individual sessions. Our VA Registered Dietitians promote wellness and disease prevention through comprehensive nutrition assessment and provide nutrition therapy tailored to the needs of the individual.
The Registered Dietitian provides counseling in the following areas:
- General healthy eating guidelines
- Diabetes nutrition therapy, type 1 and type 2
- Cardiovascular and Heart Health
- Digestive Health
- Chronic Kidney Disease
- Weight Management/MOVE program
- Weight gain strategies
- Nutrition support/Tube Feeding
- Eating Disorders
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. Closed
- Wed. Closed
- Thu. Closed
- Fri. Closed
- Sat. Closed
- Sun. Closed
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Special eye exams for diabetic patients
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Appointments
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our health care professionals treat Veterans with combat-related post-traumatic stress disorder (PTSD) using evidence-based therapies, including prolonged exposure, cognitive processing therapy, and eye movement desensitization and reprocessing to help Veterans identify and work through the single event that often triggers PTSD. The goal is for Veterans to resolve the issues and learn how to cope. We offer you a wide range of treatment and support options:
- Psychology and Psychiatry (outpatient and inpatient)
- Services for homeless Veterans
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Appointments
Appointments
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacists fill thousands of prescriptions each day, safely and effectively. We only fill new prescriptions in person at the pharmacy window, but you can refill your current prescriptions 3 different ways:
- Online at MyHealtheVet. You need a user ID and password to log in, which you receive after creating your personal profile on MyHealtheVet.
- By phone through the automated refill service. Call 610-380-4357 or 800-290-6172 (option 3) to order refills automatically, 24 hours a day, seven days a week. You need your Social Security number and prescription number to complete the process.
- By mail. Each prescription comes with refill request slips. Please mail your requests at least 14 days before you need a new supply.
Physical medicine and rehabilitation
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. Closed
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. Closed
- Sat. Closed
- Sun. Closed
Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:
- Personalized therapy for your rehabilitation
- Medication, stretching, and massage for short-term pain relief
- Strengthening exercises and movement therapy to increase fitness and prevent future pain
- Recreation therapy to create coping and social skills
- Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
- Assessment and treatment of speech, language, and swallowing disorders
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
- Arthritis care for inflamed, swollen, or damaged joints
- Foot and ankle fracture treatment
- Ingrown toenails
- Tinea pedis and other skin conditions
- Below the knee ulcerations including diabetic foot ulceration treatment
- Foot wart treatment
- Diabetic foot evaluations
- Peripheral sensory and motor neuropathy of the feet
- Foot, ankle, and leg edema
- Below the knee lower extremity cellulitis
- Soft tissue biopsies and minor surgical procedures
- Custom molded foot orthotics for a wide range of deformities
- Injections to reduce pain and swelling
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Appointments
Appointments
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m. 1st & 3rd Wed open until 6:30pm
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
We offer primary care at all of our VA Coatesville health care facilities. We take a team approach to health care that centers on you. You’ll work with family members, caregivers, and health care professionals to create a plan for your lifelong health and wellness. Your primary care team can also coordinate other services as part of your care like:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Veterans can communicate with their team using secure messaging through MyHealtheVet, an online health management tool, as well as check lab test results, reorder prescriptions, and access their medical records.
Psychiatry
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:
- Depression (including sadness and grief) and anxiety (including worry and nervousness)
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD)
- Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. No referral is required for Social Work services.
Appointments
Appointments
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA and community resources to meet your needs including:
- Services for homeless Veterans
- Home health services
- Transportation resources
- Treatment for mental health or substance abuse disorders
- Support for caregivers of Veterans
- Advance directives for health care
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention coordinators
- Gun safety locks
- Community engagement partnership coordinator
The COMPACT Act guarantees eligible Veterans in suicidal crisis can go to any VA or non-VA health care facility for free emergency health care.
Telehealth
Appointments
Tele-dermatology, tele-eye screenings are available here. Call to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Appointments
Appointments
Main Phone
Service Hours
- Mon. Closed
- Tue. Closed
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. Closed
- Fri. Closed
- Sat. Closed
- Sun. Closed
We use the latest in secure digital technology to set up remote visits between you and our health care providers. We offer 3 types of telehealth:
-
Clinical video telehealth provides instant individual or group appointments between Veterans at outpatient clinics and their VA health care providers. Our most popular way for Veterans to connect with their providers from home for individual appointments is through VA Video Connect and may include the following services:
- Ambulatory Care
- Chaplaincy
- Geriatrics
- Home Based Primary Care
- Mental Health
- Nutrition
- Pharmacy
- Social Work
- Whole Health
- Home telehealth sends your vital health information, such as blood pressure readings, to your doctor via your smartphone or internet once your provider refers you for this one-on-one assistance, over a specified period of time, for conditions like anxiety, diabetes, and hypertension.
- Store-and-forward telehealth sends your previously recorded video, audio, and digital records such as sleep studies completed by the VA to medical specialists at other VA facilities.
Toxic exposure screening
Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Toxic Exposure Screening (TES) includes screening for a wide variety of agents that service members may have been exposed to during their military deployments or assignments.
Veterans enrolled with the VHA may ask your care team to start the Toxic Exposure Screen.
If you are not enrolled for VHA services, please contact our Eligibility & Enrollment office at
Additional toxic exposure screening (TES) fast facts:
- TES is not diagnostic and is not a part of the VA benefits claims process.
- Being screened is separate from joining a VA environmental health registry.
- The TES is repeated at least once every 5 years.
- If you choose not to be screened, you will have the option to decline until the following year.
To find out if you are eligible visit:
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Appointments
Appointments
Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our Women's health program targets the unique needs of our female Veterans in a relaxing, private setting. We offer complete health care for women Veterans of all ages. Our services include:
- Primary and gynecological care
- Maternity care, childbirth education classes, and postpartum support
- Ultrasounds and mammograms
- Mental health care and counseling
- Lifestyle wellness services
- Inpatient POWER program for women with substance use disorders and mental health problems
Learn more and connect with a Women Veterans Program Manager