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Learn what the PACT Act means for your VA benefits

Billing and insurance

You can pay your VA Connecticut health care bill online, by phone, mail, or in person.

Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

Phone

860-666-6951 ext. 6559

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

West Haven VA Medical Center

950 Campbell Avenue West Haven, CT 06516-2770

North East Consolidated Patient Account Center (NECPAC)

2 212

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. Closed
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. Closed
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed

North East Consolidated Patient Account Center (NECPAC)

203-932-5711x 7223

Newington VA Clinic

555 Willard Avenue Newington, CT 06111-2631

North East Consolidated Patient Account Center (NECPAC)

2W 117 and 118

Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

North East Consolidated Patient Account Center (NECPAC)

860-666-6951x 6559

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance

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