Pharmacy

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Medication Refill Line (automated)

888-613-3977 (toll free from outside the Eastern Kansas area)

To speak with a pharmacy representative:

Leavenworth Veterans:

1-800-952-8387 , ext. 64138

Topeka Veterans:

1-800-574-8387, ext. 54324 

May also send Secure Messaging through MyHealtheVet to “Pharmacy Benefits”

Mail refills

Mail back the refill request form that comes with your prescription to the provided address.

Note: Please don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.

Pick up new prescriptions

You may pick up new start prescription orders at our VA Eastern Kansas health care pharmacy when requested for window pick-up by your provider.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online, by phone or mail.

Colmery-O'Neil Veterans' Administration Medical Center

Outpatient Pharmacy
Map of Colmery-O'Neil VA Medical Center campus
Hours: Monday through Friday, 8:00 a.m. to 5:00 pm. CT 

Dwight D. Eisenhower Department of Veterans Affairs Medical Center

Outpatient Pharmacy
Map of Dwight D. Eisenhower Department of Veterans Affairs Medical Center campus
Hours: Monday through Friday, 8:00 a.m. to 5:00 pm. CT 

Safely dispose of your medicine

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

• Colmery-O'Neil Veterans' Administration Medical Center (Topeka campus), two locations:
  • Main Lobby
  • Emergency Department entrance
• Dwight D. Eisenhower (Leavenworth campus) Emergency Department waiting room