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El Paso Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in the VA and your community.

Locations and contact information

Main Location

1155 Westmoreland Drive
Suite 121
El Paso, TX 79925

Direct line

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 8:00 p.m.
  • Thu. 8:00 a.m. to 8:00 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
The Atrium Building

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more El Paso Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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We are currently screening all in person visitors for COVID-19 symptoms and require masks inside the building. 

First time visitor? Stop by during our office hours or give us a call and let's discuss how we can help. Call 915-772-0013 to schedule an appointment with one of our counselors. 

We understand that you may not know what to expect for your first counseling appointment with the Vet Center. On your first visit you can expect:

  • You will receive and be required to complete an intake packet which includes Vet Center Confidentiality,  demographic information, release of information (optional), and assessments as appropriate.
  • You will be evaluated to ensure that you and those around you are safe.
  • You and your counselor will begin to establish and develop a treatment plan that is appropriate to your needs.
  • Follow-up appointments will be scheduled as appropriate as determined by your counselor.

 Anyone in crisis will be seen within the same day.

We have a large well-lit parking area. Please park in any available space.

We are located on the Southside entrance of the building, first floor, Suite 121.

Public transportation is available through Sun Metro. The Cielo Vista transit center location is walking distance to the El Paso Vet Center. 

You do not need to be registered for care at the VA, be rated for a service-connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

In the spotlight at El Paso Vet Center

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

Relationship counseling and family therapy are core services at our Vet Center. The demanding nature of military life and inherent prolonged absence, let alone the uniqueness of combat service and other experiences, can undermine relationships.  Our team of counselors can help you reinforce your relationships.

We’re here to support you if someone close to you has died or you’re adjusting to a difficult life change.

El Paso Vet Center offers counseling and other support, such as:

  • Bereavement counseling for families who have lost a loved one during active duty
  • Counseling for complicated grief reactions

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the El Paso Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community.

Evidence-based therapies such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT)
  • Gottman Method

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

The El Paso Vet Center recognizes the devastating effects of military sexual trauma. We provide counseling, treatment and community referrals.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

We provide evidence-based therapies for PTSD such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Cognitive Processing Therapy (CPT)
  • Internal Family Systems (IFS)
  • Gottman Method

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

The El Paso Vet Center understands that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The El Paso Vet Center can also connect you to Veterans Service Organizations in your community.

If you’re a woman Veteran transitioning to civilian life, we can help you find counseling, support, and referral services to meet your specific needs.

We understand the unique experiences and needs of women Veterans. We'll strive to match you with a counselor who fits with your preferences and we can help you connect with the El Paso VA Medical Center Women's Veteran Coordinator.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

We offer evidence-based therapies and referrals (as needed) to support your goals.

If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

At the El Paso Vet Center, we can connect you with the VA HUD-VASH program or other community resources.

Call our Veterans Crisis Line at 988 (select 1) to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

Are you a Veteran in crisis or concerned about one?

If these symptoms lead to thoughts of death or suicide, it’s important you talk to someone right away. The Veterans Crisis Line offers free, confidential support, 24 hours a day, 7 days a week, 365 days a year.

Call 800-273-8255 and Press 1 or Text 838255.

We can help connect you to VA and community resources that will support you in achieving your goals.

We understand that navigating the variety of resources can be a challenge. The El Paso Vet Center can help educate you on topics such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The El Paso Vet Center can also connect you to Veterans Service Organizations in your community.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

To complement our counseling services, the El Paso Vet Center partners entities such as: 

  • Local Veteran/Service Member support organizations
  • Local military installations
  • National Guard and Reserve units

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

At the El Paso Vet Center, we offer flexibility by offering a variety of appointment modalities to meet your individual needs to include in-person, video, and phone appointments.  

How we’re different than a clinic

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<>What are Vet Centers?

Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

<>Who is eligible to receive services at Vet Centers?

Vet Center services are available to you at no cost, regardless of discharge character, and without you needing to be enrolled in VA health care or having a service-connected disability. If you’re a Veteran or service member, including members of the National Guard and Reserve, you can access our services if you:

  • Served on active military duty in any combat theater or area of hostility
  • Experienced military sexual trauma (regardless of gender or service era) 
  • Provided mortuary services or direct emergent medical care to treat the casualties of war while serving on active military duty
  • Performed as a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility
  • Accessed care at a Vet Center prior to January 2, 2013, as a Vietnam-Era Veteran
  • Served on active military duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder in that state.
  • Are a current or former member of the Coast Guard who participated in a drug interdiction operation, regardless of the location.
  • Are a current member of the Reserve Components assigned to a military command in a drilling status, including active Reserves, who has a behavioral health condition or psychological trauma related to military service that adversely effects quality of life or adjustment to civilian life.

We encourage you to contact us, even if you’re unsure if you meet these criteria. If we can’t help you, we’ll find someone who will.

Our services are also available to family members when their participation would support the growth and goals of the Veteran or active-duty service member. If you consider them family, so do we. We also offer bereavement services to family members of Veterans who were receiving Vet Center services at the time of the Veteran’s death, and to the families of service members who died while serving on active duty.

<>Do I have to be enrolled in VA health care to access Vet Center services?

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

<>What about my privacy?

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.