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Bath VA Medical Center

Our hospital provides primary care and specialty health services, including eye and vision care, dental care, mental health care, nutrition services, treatment for spinal cord injuries, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Bath VA Medical Center.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

76 Veterans Avenue
Bath, NY 14810-0810

Phone numbers

Main phone: 607-664-4000
VA health connect: 800-877-6976
Mental health care: 607-664-4300

Clinical hours

  • Mon: 8:00 a.m. to 7:00 p.m.
  • Tue: 8:00 a.m. to 7:00 p.m.
  • Wed: 8:00 a.m. to 7:00 p.m.
  • Thu: 8:00 a.m. to 7:00 p.m.
  • Fri: 8:00 a.m. to 7:00 p.m.
  • Sat: 8:00 a.m. to 7:00 p.m.
  • Sun: 8:00 a.m. to 7:00 p.m.
Bath VA Medical Center

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Bath shuttle services to other VA Medical Centers for specialty care services 

Bath VA Shuttle Services - COMING SOON!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Finger Lakes health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance abuse care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Mental Health

76 5th floor

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? Yes

Schedule an appointment online

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

VA Health Connect provides you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

 

Contact VA Health Connect at  800-877-6976

 

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Blind and low vision rehabilitation

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss

We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Contact information

Low Vision

Building 76 4th Floor Room 425

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:

  • Comprehensive eye exams
  • Visual skills assessments
  • Guidance on how to develop visual motor and perceptual skills
  • Training to help you manage daily activities with your vision loss

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Contact information

76 Veterans Avenue, Bath, NY 14810

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? Yes

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. 

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holter monitors, or ultrasound

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Chiropractic

Chiropractors work closely with your health care team to diagnose and manage muscle and joint conditions, including problems in the back, neck and other areas.

Chiropractic care restores, improves, and maintains your function, activity, and health. We work with your primary care doctor and other specialty care providers to provide a complete health care plan for you. We offer many treatments, like:

  • Spinal manipulative therapy to relieve pressure on your joints, reduce inflammation, and improve nerve function
  • Electrical stimulation therapy, which reduces pain by sending mild electrical pulses through your skin to help stimulate injured muscles or manipulate nerves
  • Soft-tissue mobilization, which uses gentle pressure or massage to relax tense muscles, reduce scar tissue, or stretch connective tissue

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Contact information

Dental

Bath Building 76

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Dermatology

Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers

Our dermatologists offer expert treatment for a range of conditions that affect your skin, hair and nails—from acne to psoriasis to skin cancer. We also offer skin cancer screening and education.

We provide care for many medical and surgical skin conditions. Our dermatology services include:

  • Medically necessary treatments for skin conditions like skin cancer and rashes
  • Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
  • Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
  • Referrals for complex conditions
  • Teledermatology (a telehealth resource), which gives patients quick access to expert opinions

Diabetic care

Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Contact information

Diabetic Clinic

Bath Bldg. 76

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

We offer many medical and support services to help you manage your diabetes, like:

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes

Gynecology

Our specialists offer reproductive health care services for women Veterans, including contraception, pregnancy care and fertility treatment.

Contact information

Women Veterans Program

Building 76

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? Yes

Our gynecologists focus on the female reproductive system and provide services that include:

  • Mammograms for breast cancer, screenings for sexually transmitted disease, and Pap tests for cervical cancer
  • Counseling and treatment for contraception, pregnancy, and infertility
  • Osteoporosis screening for brittle bones
  • Exams for abnormal uterine bleeding, pelvic pain, or various cancers
  • Primary care checkups

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

LGBTQ

Buidling 1

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Laboratory Services

Building76, 2nd floor

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Contact information

MOVE!

Building 76, Room 533A

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:

  • Weight-loss support groups to help you lose weight and keep it off
  • Healthy eating tips and cooking classes
  • Behavioral change strategies to help you live a healthier lifestyle

Learn more about MOVE!

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Mental Health Clinic

Building 76 Room 113

Hours

  • Mon. 7:30 a.m. to 4:30 p.m.
  • Tue. 7:30 a.m. to 4:30 p.m.
  • Wed. 7:30 a.m. to 4:30 p.m.
  • Thu. 7:30 a.m. to 4:30 p.m.
  • Fri. 7:30 a.m. to 7:00 p.m.
  • Sat. Closed
  • Sun. Closed
Call our Veterans Crisis Line at 800-273-8255 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services. Bath Urgent Care Clinic is available from 8:00 8:00 p.m.

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Food and Nutrition Outpatient Services

Building 76, Room 533a Building 76, Room 533a

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Contact information

Optometry

Building 76, 4th Floor

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

Orthopedics

Common conditions: arthritis, musculoskeletal disorders, tendon and ligament repair, joint replacement

Our orthopedists offer advanced care and treatment for issues related to muscles, bones and joints, including arthritis, disorders of the muscles and bones, tendon and ligament repair and joint replacement.

We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system, which includes your bones, muscles, joints, cartilage, tendons, ligaments, and other connective tissue. We treat conditions like:

  • Musculoskeletal trauma
  • Degenerative illnesses
  • Sports injuries

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Palliative and hospice care

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

Contact information

Palliative and Hospice

Building 32

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:

  • Pain and symptom management
  • Emotional, spiritual, and psychosocial support for you and your family
  • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
  • Education to help you and your family make informed health care decisions and know what to expect as your health declines
  • Bereavement care to help surviving family members during the grieving process

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Pharmacy

Building 76 1st Floor Lobby

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Please note:  Due to the ongoing COVID-19 Pandemic, we continue to recommend utilizing our VA mail order services for your routine prescription needs.

Care we provide at VA Finger Lakes health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Podiatry

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

Contact information

Podiatry

Building 76, 3rd Floor

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment; repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

Polytrauma and traumatic brain injury

We provide a thoughtful, wide-ranging approach to treating Veterans who have injuries to multiple body systems caused by a single event.

Our specialized rehabilitation program network serves severely injured Veterans and service members who have multiple combat- or civilian-related traumatic injuries. We offer:

  • Physical, visual, and cognitive rehabilitation
  • State-of-the-art prosthetics
  • Psychological and psychosocial services
  • Ongoing case management services

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Prosthetics and rehabilitation

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

Recreation and creative arts therapy

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Contact information

Bath Recreation Therapy

Building 78 Main floor

Hours

  • Mon. 7:00 a.m. to 3:30 p.m.
  • Tue. 7:00 a.m. to 3:30 p.m.
  • Wed. 7:00 a.m. to 3:30 p.m.
  • Thu. 7:00 a.m. to 3:30 p.m.
  • Fri. 7:00 a.m. to 3:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

If you are living with or recovering from an injury, illness, or chronic condition that limits your engagement in meaningful leisure pursuits and activities, we can help. Our Certified Therapeutic Recreation Specialists, Board Certified Music Therapist, and Recreation Therapy Assistants are here to improve your health and quality of life. Our services include:

  • Socialization, cognitive, physical programming to improve mood, quality of life, and life enrichment
  • Music Therapy to address emotional, social, and cognitive concerns
  • Artistic expression through involvement in National Veterans Creative Arts Festival
  • Adult Day Health Care social model

 

Available at these locations:

Canandaigua VA Medical Center

Bath VA Medical Center

Rochester Clinton Crossings VA Clinic

Registry exams

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)

Learn more about VA Health Registry

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Spinal cord injuries and disorders

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Contact information

Spinal Cord Injury and Disorders

Building 76, room 425

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? Yes

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Urgent care

Common conditions: sore throat, pink eye, flu, sprains and strains

We provide immediate, walk-in care for minor injuries and non-emergency illnesses that are not life-threatening but need early attention.

Our urgent care clinic offers walk-in health care when you need help right away, but don’t have an emergency. Urgent care doesn’t replace your primary care doctor, but it can help when your doctor’s office is closed and you need to see a health care professional immediately. We treat medical conditions like:

  • Colds, flu, and strep throat
  • Sinus, ear, and eye infections
  • Minor injuries and muscle strains
  • Rashes and skin infections

Learn more about VA urgent care

Urology

Common conditions: prostate cancer, erectile dysfunction, urinary disorders

We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system. 

We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:

  • Kidneys
  • Bladder
  • Ureter and urethra
  • Male reproductive organs

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Contact information

Whole Health

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Bath Whole Health

585-393-8583

email
Danielle.Lutz@va.gov

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

  • Whole health empowers and equips you to take charge of your health, well-being, and quality of life focusing instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:
    • Meditation and mindfulness training
    • Yoga, tai chi, and qi gong classes
    • Massage and manual therapy
    • Art therapy
    • Therapeutic horticulture

Learn more about VA whole health

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours

  • Mon. 8:00 a.m. to 7:00 p.m.
  • Tue. 8:00 a.m. to 7:00 p.m.
  • Wed. 8:00 a.m. to 7:00 p.m.
  • Thu. 8:00 a.m. to 7:00 p.m.
  • Fri. 8:00 a.m. to 7:00 p.m.
  • Sat. 8:00 a.m. to 7:00 p.m.
  • Sun. 8:00 a.m. to 7:00 p.m.

Program Manager

peggy.filkins@va.gov

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

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