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Why this matters to you

We are improving our sign in process on to meet modern security standards and keep your information safe. is now the recommended option for securely signing in to manage your VA health care and benefits online.

This page is for

  • All Veterans
  • Family members and caregivers
  • Service members

What you can do

Use your account to sign in to

With a account, you’ll be able to access your VA healthcare and benefits online in addition to a growing list of other federal government websites. Create a account today and then use it to sign in to After you sign in, you'll be asked to verify your identity.

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Learn about creating a free or account to manage your VA benefits, services, and information online.

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Get answers to your questions about signing in to to manage your benefits and services online.

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Learn about when and how to verify your identity on


Follow our latest blogs about sign in information

Here you can find the latest news on sign in information. Our latest blog post provides information on's in-person identity verification process.

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Frequently asked questions

When you create a free or account, you can access and manage your VA benefits, health care, and information online.

Here are some things you can do with an account:

  • Apply for benefits 
  • Check your claim status  
  • Update your address and other contact information across several VA benefits and services 
  • Check the status of and request help with any benefit overpayments or copay bills you may have 

You can also do these things to manage your health:

  • Refill prescriptions  
  • Communicate privately and securely with your health care team 
  • Request or schedule some health appointments 
  • Review lab and test results

We encourage you to create a account.

Soon all VA websites will follow a new sign-in process through with as the recommended account. is a secure U.S. government account that meets the latest federal standards. You can use to access VA benefits, services, and information in a single, secure account. And you can use your account to manage other government benefits and services (like Social Security benefits and federal job applications).

You can also choose to create an account. is a commercially-owned account that also meets the latest federal security standards. You can use your account to manage VA and other government benefits and services.

You can create your account on the website. 

Here’s what you’ll need to create your account: 

  • An email address 
  • A unique password that includes at least 12 characters 

When you set up your account, you’ll need to set up multifactor authentication. 

You’ll need to choose at least 1 of these authentication options: 

  • Entering a security code from your authentication application 
  • Using your security key 
  • Entering a security code that you receive by text or by phone call 
  • Entering a backup code 
  • Using your federal government employee or military ID (PIV or CAC) 

Learn more about multifactor authentication
The first time you sign in to with your account, we’ll ask you to verify your identity.  

Here’s what you’ll need to verify your identity: 

  • Your driver’s license or non-driver’s license state-issued ID, and  
  • Your Social Security number, and  
  • A phone number on a phone plan that’s in your name  

If you need help creating a account, you can call the help center at (TTY: 711). They’re open 24/7. You can also submit a help ticket on the website.

Submit a help ticket on the website

VA Benefits

Find out what benefits you may be eligible for during service and which time-sensitive benefits to consider when separating or retiring.

Learn about the benefits you may qualify for as a spouse, dependent, or survivor. And find out what you're eligible for as a family member caring for a Veteran with disabilities.