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Contact us

Find phone numbers and contact information at VA Iowa City Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Contact our main facility

Main phone numbers

Local: 319-338-0581
Toll-free: 800-637-0128

To use TeleType (TTY) services: dial 711.

Mailing address

Iowa City VA Medical Center
601 Highway 6 West
Iowa City, Iowa 52246

Patient help and resources

Nurse Triage Line

The Nurse Triage Line is available at  1-. Registered nurses are available to assess your symptoms and coordinate with your care team.

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Iowa City health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Community Care Resources

VA Community Care Home page

 Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans.

Community Care - Emergency Medical Care 

Learn more about Care in the Community emergency medical care eligibility, filing a claim and information about payments. If you believe your life or health is in danger, call 911 or go to the nearest emergency department right away.

 

A – F

Clinic Name Phone Number Ext Allergy Clinic (319) 338-0581 4700 ALS Clinic (319) 338-0581 6055 Amputee Clinic (319) 338-0581 6309 Anti Coagulation (319) 338-0581 5100 Audiology/Speech Pathology (319) 338-0581 5667 Blood Draw/Lab (319) 338-0581 5500 Breast Imaging (Mammography) (319) 338-0581 3829 Cardiac Cath Lab (319) 338-0581 4818 Cardiology Clinic (319) 338-0581 4801 Chemotherapy/Infusion (319) 338-0581 5896 CPAP/BiPAP (319) 338-0581 5865 Dermatology (319) 338-0581 4700 Diabetes Education (319) 338-0581 6287 Dialysis/Infusion Clinic (319) 338-0581 4760 Ear, Nose & Throat (ENT) (319) 338-0581 5000 Echocardiogram/EKG/Treadmill (319) 338-0581 4801 Emergency Department (319) 338-0581 5939 EMG/NCV (319) 338-0581 6680 Endocrine Clinic (319) 338-0581 6680 Endoscopy Clinic (319) 338-0581 4870 Eye Clinic/Opthalmology (319) 338-0581 5844 Eye Glasses (319) 338-0581 5851

G – M

Clinic Name Phone Ext General Surgery (319) 338-0581 4700 Geriatrics Clinic (319) 338-0581 5926 GI Clinic (319) 338-0581 4870 Hematology/Oncology (319) 338-0581 5921 Home Oxygen Program (319) 338-0581 5839 Infectious Disease Clinic (319) 338-0581 4773 Liver Clinic (319) 338-0581 5997 Mental Health Service (319) 338-0581 5400 Million Veterans Program (MVP) (319) 338-0581 7510 MOHS Surgery Check-In (319) 338-0581 4852 MRI (319) 338-0581 3795

N – Z

Clinic Name Phone Ext Neurology Clinic (319) 338-0581 5166 Neurosurgery (319) 338-0581 4700 Nuclear Medicine (319) 338-0581 5750 Nutrition Clinic (319) 338-0581 3580 Orthopedic Clinic (319) 338-0581 5801 Pain Clinic (319) 338-0581 5225 Palliative/Hospice (319) 338-0581 6835 Plastic Surgery Clinic (319) 338-0581 6160 Pharmacy (319) 338-0581 5107 Podiatry Clinic (319) 338-0581 4700 Polytrauma/TBI Clinic (319) 338-0581 6878 Primary Care (Red, White, Blue) (319) 338-0581 6000 Pulmonary Clinic (319) 338-0581 4700 Radiology (X-Ray/CT) (319) 338-0581 5700 Renal Clinic (319) 338-0581 4773 Respiratory Therapy (319) 338-0581 4856 Rheumatology Clinic (319) 338-0581 4700 Sleep Lab/EEG/Polysomnography (319) 338-0581 5169 Spinal Cord Injury (SCI) (319) 338-0581 5196 Surgery Check-In (319) 338-0581 6190 Telehealth (319) 338-0581 7653 Thoracic Surgery (319) 338-0581 6680 Transplant Clinic (319) 338-0581 4780 Urology Clinic (319) 338-0581 5964 Vascular Clinic (319) 338-0581 6680 Vascular Lab/Scan (319) 338-0581 5353 Whole Health & Wellness (319) 338-0581 6178 Women's Health (319) 338-0581 6900 Wound/Ostomy Clinic (319) 338-0581 4700

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Iowa City

Email: vhaiowvafoia@va.gov
Fax:
Mail:

VA Iowa City Medical Center
Release of Information Office
601 Hwy 6 West
Iowa City, Iowa 52246

For questions about your request to VA Iowa City

Phone: 319-338-0581, ext. 6383

Additional FOIA request information

Report an issue

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Iowa City Healthcare System.

Phone: 319-339-7104
Email: VHAIOWPublicAffairs@va.gov

After hours or on weekends, call the operator at 800-637-0128 and ask for the administrator on duty.