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Community Care


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Community Care Network Contracts Awarded

CCN Contract Awarded

A contract was awarded to Optum Public Sector Solutions, Inc., for management of Regions 1-3 of CCN. Optum is part of UnitedHealth Group, Inc.

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Link to information about the VA MISSION Act of 2018.

VA MISSION Act of 2018

The Act will transform elements of VA’s health care system, fulfilling the President’s commitment to help Veterans live a healthy, fulfilling life.

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VA Emergency Medical Care

Emergency Care for Veterans

During a medical emergency, Veterans should immediately seek care at the nearest medical facility.

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Community Care Overview

For Veterans eligible for VA health care, VA’s goal is to provide Veterans with the care they need at the right time, at the right place, from the right provider. In some cases, Veterans may need to receive care from a local community care provider, paid for by VA. This includes the Veterans Choice Program (VCP).


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Veterans may be eligible for community care if they need care that VA cannot provide. Eligibility for community care is based on the Veteran’s specific needs and circumstances in consultation with their VA provider.

Scheduling an Appointment

If a Veteran is eligible for community care based on discussions with their VA provider, they must obtain pre-authorization from VA before seeing a community care provider. In addition, care needed or recommended beyond the scope of that authorization must be approved by the VA facility that authorized the care.

VA’s goal is to deliver community care through a single consolidated program that is easy to understand, simple to administer, and meets the needs of Veterans, their families, community providers and VA staff.

Explore Community Care Resources