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Contact us

Find phone numbers and contact information at VA Kansas City Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a Patient Experience Officer

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Kansas City health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Kansas City health care.

Mailing address

Kansas City VA Medical Center
4801 Linwood Boulevard
Kansas City, MO 64128

Main phone numbers

Local: 816-861-4700, ext. 56036
Toll-free: 800-525-1483, ext. 56036

To use TeleType (TTY) services: dial 711

A – F

Billing and Insurance
Leavenworth Civilian Personnel Advisory Center

Burial benefits
Kansas City VA Medical Center
816-861-4700, ext. 52431

Room M7-266
816-861-4700, ext. 52082
800-525-1483, ext. 52082

Room M1-574
816-861-4700, ext. 52180

Compensation and Pension
Room M2-206
816-861-4700, ext. 52436

Civilian Personnel Advisory Center
Valor building room 755
816-861-4700, ext. 52436

Gold Clinic
816-861-4700, ext. 52083
800-525-1483, ext. 52083

Details Office
Room M1-410
800-525-1483, ext. 52431

Room M7-361
800-525-1483, ext. 52479

Diversity and Inclusion
Kansas City VA Medical Center
816-861-4700 ext. 53545

Silver Clinic
816-861-4700, ext. 52479
800-525-1483, ext. 52084

Fee Basis
GSA Building
816-861-4700, ext. 52995
816-861-4700, ext. 52761

Freedom of Information Act (FOIA)/Privacy Officer
816-861-4700, ext. 57501

G – M

Silver Clinic
816-861-4700, ext. 52085
800-525-1483, ext. 52085

Health Promotion Disease Prevention (HPDP)
Room MB-591

Silver Clinic
816-861-4700, ext. 52086
800-525-1483, ext. 52086

Home Based Primary Care
Room VB-611

Homeless Veteran care

Human Resources
Building 2
816-861-4700, ext. 56877

Infectious Disease
Silver Clinic
816-861-4700, ext. 52087
800-525-1483, ext. 52087

Intimate partner violence
816-861-4700, ext. 56656

Kansas City Fisher House
Main Campus

Lesbian, Gay, Bisexual & Transgender (LGBT) Program
Valor Building room 746
816-861-4700, ext. 56294

Medical Foster Home Program
Valor Building room 611
800-525-1483, ext. 52009

Mental Health
Room M1-500
816-861-4700, ext. 52641

My HealtheVet
Room M1-375
800-525-1483, ext. 52404

N – Z

Silver Clinic
816-861-4700, ext. 52089
800-525-1483, ext. 52089

Room M11-244
816-861-4700, ext. 52090
800-525-1483, ext. 52090

Occupational Therapy
Valor Building room 610
816-861-4700, ext. 52740

Valor Building 2nd Floor
816-861-4700, ext. 52393

Pain Clinic
Valor Building room 610
816-861-4700, ext. 52740

Valor Building Lobby
816-922-3321 Automated Refill
800-525-1483, ext. 53321

Physical Medicine & Rehabilitation
Valor Building room 610

Room M5-261
816-861-4700, ext. 56246

Room M1-340

Post-9/11 Military to VA Program

Primary Care
Kansas City VA
816-861-4700, ext. select 2

816-861-4700, ext. 56823

Silver Clinic
816-861-4700, ext. 52088
800-525-1483, ext. 52088

Radiology and Diagnostic Imaging
Main Building 2nd floor
1st floor at Honor Annex
816-861-4700, ext. 52723

Valor Building Lobby
816-861-4700, ext. 52498
800-525-1483, ext. 52498

Release of Information
Room M2-577
816-861-4700, ext. 52125

Room F1-130
816-861-4700, ext. 57255

Silver Clinic
816-861-4700, ext. 52091
800-525-1483, ext. 52091

Social Work
Room M3-262
816-861-4700, ext. 52800

Speech Pathology
Gold Clinic, 2nd Floor, Valor Building room 610
816-861-4700, ext. 52150
816-861-4700, ext. 52740

Spinal Cord Injury
Valor Building room 616
816-861-4700, ext. 52741

Valor Building Lobby
816-861-4700, ext. 52433

Veteran Experience Representatives
Room M1-372, M1-374, M1-376
816-861-4700, ext. 52273
800-525-1483, ext. 52273

Vision Impairment Services Program VISP
Valor Building room 735
816-861-4700, ext. 55100

Vocational Rehabilitation Service Compensated Work Therapy
Main Building
9th floor
816-861-4700, ext. 52644

Whole Health
816-861-4700, ext. 5965

Women's Health
Honor Annex

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Kansas City Healthcare System.

Phone: 816-337-7953
Email: Sybil Wyatt


After hours or on weekends, call the operator at 816-861-4700, ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA Kansas City 


VA Kansas City Healthcare System
Release of Information
4801 Linwood Boulevard
Kansas City, MO 64128

For questions about your request to VA Kansas City

Phone:816-861-4700, ext.  57569 or 57566

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email us today.

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018