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TRICARE beneficiaries at Lovell FHCC will now use the MHS Genesis patient portal to manage their health care online.

For technical help, you can call 1-800-600-9332.

Learn more about the MHS Genesis patient portal.

Command Sponsor program

If you are stationed at the Captain James A. Lovell Federal Health Care Center and Navy Readiness and Training Command Great Lakes, we encourage you to take part in our Command Sponsor program to assist you with your relocation.

Sponsorship is a vital component of a mobile military life. Relocation can be a stressful experience for both service members and their families. Our Command Sponsorship program is here to assist sailors relocating to our area.

Prior to your arrival, your designated sponsor will contact you to assist with your transition.

Before you arrive

Your sponsor may assist you by:

  • Providing information about the Command Sponsorship program and unit procedures
  • Making temporary lodging arrangements
  • Providing information about schools, medical care, childcare and other resources

When you arrive

Your sponsor may assist you by:

  • Meeting you upon arrival, or making arrangements for you to be met
  • Providing transportation to your lodging
  • Familiarizing you with base resources like:
    • Fleet and Family Support Center
    • United Service Organizations (USO) 
    • Morale, Welfare and Recreation (MWR)
  • Assisting with command check-in process

After you arrive

Your sponsor may assist you by:

  • Showing you to the installation housing office
  • Offering assistance regarding vehicle registration
  • Assisting with transportation needs
  • Helping you and your family settle into your new home

Local contacts

Base Operator 847-688-3500

Housing Office 847-688-3440

Personal Property Office 847-688-5371 ext. 100

Personnel Support Detachment (PSD) 847-688-5500

Great Lakes Youth Center 847-588-5573 or 847-588-5581

Fleet and Family Support Center 847-688-3603

  • Navy Medicine Readiness and Training Command Great Lakes was established at the Captain James A. Lovell Federal Health Care Center (FHCC) in 2019 and encompasses all Navy personnel at the Captain James A. Lovell Federal Health Care Center (FHCC).

  • Military OneSource is your 24/7 connection to information, answers and support to help you reach your goals, overcome challenges and thrive. As a member of our military family, you are eligible to use this Defense Department-funded program anytime, anywhere. Turn to Military OneSource for tax services, spouse employment help, webinars and online training, relocation and deployment tools, and much more.

  • Commander, Navy Installations Command (CNIC), headquartered at the Washington Navy Yard in Washington, DC, is responsible for worldwide U.S. Navy shore installation management as the Navy's shore integrator, designing and developing integrated solutions for sustainment and development of Navy shore infrastructure.

  • Per diem is a set allowance for lodging, meal and incidental costs incurred while on official government travel. Calculation of travel per diem rates within the Federal government is a shared responsibility of the General Services Administration (GSA), the Department of State (DoS), and the Defense Travel Management Office (DTMO).

  • Search for Department of Defense lodging by military branch and location.

  • The CNIC Navy Housing program mission is to deliver well-maintained housing and amenities free from health, safety, and habitability concerns. Serve as the Navy housing resource and advocate for Sailors in support of the Navy’s mission and readiness objectives.

  • The official Facebook page for Naval Station Great Lakes.

  • The School Liaison’s primary function is to serve as a conduit between parents, educators and the command so that military-connected children experience a seamless transition during the transfer between schools. Knowing that many military children move an average of every 2.9 years, School Liaisons can provide families with educational information to assist them as they begin their PCS planning.

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