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Rockford VA Clinic

Our outpatient clinic provides primary care and specialty health services, including mental health care, nutrition and dietary care, physical and occupational therapy, podiatry (foot care), social work, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Rockford VA Clinic.

Location and contact information

Address

816 Featherstone Road
Rockford, IL 61107-6300

Phone numbers

Main phone: 815-227-0081
Mental health care: 608-256-1901 x17084

Clinical hours

  • Mon: 7:00 a.m. to 4:45 p.m.
  • Tue: 7:00 a.m. to 4:45 p.m.
  • Wed: 7:00 a.m. to 4:45 p.m.
  • Thu: 7:00 a.m. to 4:45 p.m.
  • Fri: 7:00 a.m. to 4:45 p.m.
  • Sat: Closed
  • Sun: Closed
Rockford VA Clinic

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

DAV vans services for Veterans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Madison health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Referral required? No

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through our 24-hour therapeutic and educational programs like:

Learn more about our Addictive Disorders Treatment Program (ADTP)

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Contact information

Appointments

No appointments are needed.

Advice Nurse

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions.

Call: 888-598-7793.  We’re here 24 hours a day, 7 days a week.

In addition, our nurses can:

  • Help manage your basic health care needs
  • Answer questions about your medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Vaccine Scheduling Line

Walk-ins accepted? No

COVID-19 Vaccines at the Madison VA

The VA Madison Healthcare system currently offers the Moderna Bivalent vaccine.  Veterans can call the Vaccine Scheduling Line at 608-280-2160 to make an appointment right away.  We have appointments available at our main hospital and all of our Community Based Outpatient Clinics. 

Learn more about the VA Madison healthcare system COVID-19 vaccines.

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
LGBTQ+ Veterans Care Coordinator
Appointments

Main Phone

Referral required? No

Walk-ins accepted? No

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-affirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Statement of Inclusion and Support

It is the policy of the Wm. S. Middleton Memorial Veterans Hospital, its clinics, and Community Living Center not to engage in discrimination against any person employed, seeking employment, or seeking patient care.

You will be treated with dignity, compassion, and respect as an individual. Consistent with Federal law, VA policy, and accreditation standards of the Joint Commission, you will not be subject to discrimination for any reason, including for reasons of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity or gender expression.

Available Auxiliary Aids and Services are offered free of charge for Patients and Companions requiring assistance.   Please share your needs with your provider so we can identify and provide support options.

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

 

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure
We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

MOVE! is a free national VA program designed by the VA National Center for Health Promotion and Disease Prevention (NCP), a part of the Office of Patient Care Services, to help veterans lose weight, keep it off and improve their health. Designed with you in mind, MOVE! works with you to make practical changes for lasting results.  Learn more at about our MOVE! Program.

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

About the Program

The mental health service at the Madison VA Hospital provides consultation, evaluation, and treatment for a variety of issues that can impact emotional well-being.

We conduct research and training to ensure state-of-the-art treatment.  Available at all sites by video.

Contact Information for Current and New Patients:

Current Patients: 

         Call 608-280-7084 during business hours

         Call 888-598-7793 after hours if you are sick and need to talk to a nurse

New Patients: 

 

        Call 608-284-6302 during business hours. 

        Call  888-598-7793 after hours and weekends if you are sick and need to talk to a nurse.

Services Offered

Mental health services provided at the Madison VA Hospital include treatments for —

  • depression, sadness, grief
  • anxiety, worry, nervousness
  • addictive behaviors
  • relationship problems
  • stress from medical problems and/or pain
  • post-traumatic stress disorder (PTSD)
  • emotional problems, such as managing anger
  • vocational issues
  • troublesome thoughts or ideas
  • confused thinking
  • aggressive or self-harming behaviors
  • memory problems

We also provide outreach to homeless veterans.

Confidentiality

Mental health services are confidential. We will not talk to anyone about information you share unless you give written consent. Under federal law, a few exceptions to this rule exist. If you have questions, please ask your mental health consultant.

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Mission

Nutrition and Food Services are responsible for the preparation and distribution of food to inpatients, outpatients, and volunteers. Our goal is to plan, prepare, and serve nutritious and great tasting meals. Healthy and nourishing food is important in the recovery of the Veteran patient. Registered Dietitians and Dietetic Technicians provide medical nutrition therapy to Veterans, in both inpatient and outpatient clinics.

Outpatient Nutrition Services

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management (MOVE! Program)

For more information:

Nutrition Clinic 

Diabetes Self-Management Education Program

Inpatient Nutrition Services

When a patient gets admitted to the hospital, part of their treatment may include a dietitian visiting to discuss food and nutrition. Each patient is screened for nutrition related needs when admitted. If a patient has a positive nutrition screen, a consult will be sent to the dietitian and that patient will be visited by a dietitian. There are several other reasons why a patient may be seen by a dietitian while in the hospital which include lack of appetite/intake; a nutrition related disease, such as diabetes, heart failure, hypertension; weight loss/weight gain; nutrition support (i.e. tube feeding) if you are unable to eat; or to discuss food/nutrition related topics.

Wound Care

Nutrition Support

Diet Office

Snacks and Supplements

Inpatient Meal Times

Community Living Center (CLC)

Orthopedics

Common conditions: arthritis, musculoskeletal disorders, tendon and ligament repair, joint replacement
Our orthopedists offer advanced care and treatment for issues related to muscles, bones and joints, including arthritis, disorders of the muscles and bones, tendon and ligament repair and joint replacement.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

Diagnosis includes, but is not limited to:

  • Tendonitis
  • Bursitis
  • Arthritis
  • Sprains, strains and tears
  • Post operative joint replacement

What are some symptoms?

  • Painful range of motion
  • Possible loss of range of motion and/or strength
  • Decreased ability to perform daily tasks

What are some treatments?

Veterans receiving care in Outpatient Orthopedics will receive treatment that includes:

  • Education in joint protection
  • Education in home exercise program for strength and range of motion
  • May include manual therapies
  • Use of modalities (heat, ice, ultrasound, etc) in clinic and education for home use

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Pharmacy and Automated Refills

Prescriptions may be refilled by phone or the Internet.

Automated Refill Line

An automated refill line is available for all patients of the William S. Middleton Memorial Veterans Hospital. Please call one of the following numbers:

     (608) 280-7134

     or

    (888) 856-9039

  1. After you have dialed the number, wait for the automated attendant to answer.
  2. Enter your entire social security number, then press the # key. Wait for an answer.
  3. Press 2, for "Pharmacy prescriptions" then wait for an answer.
  4. Press 1, for "Request for a refill" then wait for an answer.
  5. Enter the prescription number, then press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.

If you are using this automated refill line, all refills should be ordered at least 10 (ten) days prior to when the refill is due to ensure there is enough time for the prescription to be mailed to you.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at the Outpatient Pharmacy

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main outpatient pharmacy window.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

How to Dispose of Unwanted Medication

The William S. Middleton VA Pharmacy does not accept unwanted, unusable, or expired medication for disposal.

A medication drop box is located in the main lobby of the Hospital for Veterans to dispose of unwanted or expired medications, including controlled substances.  NO aerosol cans, trash, medical supplies, nutritional supplements or hazardous/flammable substances should be placed in the receptacle.  Please see the full list of items on the receptacle sign.

There are other local, county, and state disposal options.  Click on the links below for more information.

Empty medication containers are not accepted for disposal. Empty containers may be disposed of in household trash, with label information removed, or marked out.

Hours

Outpatient Pharmacy

Monday - Friday 8:30 a.m. - 5:30 p.m.

Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, 7 days a week, 365 days a year.

Pharmacy Administration Office

Monday - Friday 8:00 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

We provide a wide variety of services to Veterans of all ages for the treatment of acute and chronic pain, sprains, strains, weakness, deconditioning, post-surgical and post-fracture rehabilitation involving the arms, legs and spine. Our staff of licensed Physical Therapists perform comprehensive evaluations and design personalized treatment programs enabling patients to reach their goals for functional improvement.

Types of Services Provided

  • Amputee Care
  • Back Maintenance School
  • Cardiac/Pulmonary Rehabilitation
  • Diabetic Foot Care and Management
  • Falls Prevention/Balance Retraining
  • Lymphedema Management
  • Outpatient Orthopedics
  • Pelvic Floor Dysfunction Treatment
  • Pre-operative and post-operative instruction for Orthopedic Conditions
  • Pre-operative and post-operative heart and lung transplant rehabilitation
  • Vestibular Rehabilitation

 

Podiatry

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

 

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

About the Program

Offers an extensive range of treatments, medical evaluation, disease prevention, urgent care services, and management of acute and chronic conditions and referrals.

The Primary Care Service Line offers an extensive range of treatment modalities with emphasis on health care prevention. Our Primary Care physicians are internationally recognized for breakthrough research in a number of primary care areas.

Services Offered

VHA primary care gives eligible Veterans easy access to health care professionals familiar with their needs. It provides long-term patient-provider relationships, coordinates care across a spectrum of health services, educates, and offers disease prevention programs. Primary care now serves as the foundation of VHA health care and has become the first point of contact with the health care system for Veterans enrolled in VHA

Contact your primary care physician if you need any of these or other services —

  • cancer screening
  • high cholesterol treatment
  • chronic obstructive pulmonary disease (COPD) treatment
  • diabetes prevention and treatment
  • flu vaccine and nasal mist
  • high blood pressure prevention and treatment
  • treatment for obesity
  • osteoporosis treatment
  • prostate disease prevention and treatment
  • smoking cessation
  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

 

  • General X-ray - (608) 280-7070, Option 6
  • Ultrasound - (608) 280-7070, Option 1
  • Bone Density (DEXA) - (608) 280-7070, Option 4
  • Computer Tomography (CT/CAT Scan) - (608) 280-7070, Option 2 or (608) 280-7729
  • Magnetic Resonance Imaging (MRI Scan) - (608) 280-7070, Option 3 or (608) 280-7232
  • Interventional Radiology - (608) 280-7070, Option 5 or (608) 280-7126

If you have any questions at all about your exams, please do not hesitate to call us and our staff will be happy to assist you.

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? Yes

Walk-ins accepted? No

You can quit tobacco. Services provided to support you include: 

  • FDA-approved medications to manage nicotine withdrawal and the urge to use tobacco.
  • Counseling by phone or video with the option for group sessions in person or over video
  • Tobacco Cessation Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

Social Workers assist Veterans and their families with

  • home health services
  • legal services
  • transportation
  • community living

Social work offers counseling —

  • to veterans with drug, alcohol, and emotional problems
  • to help veterans and their families understand and adjust to an illness or disability
  • to veterans and family members who want to prepare advance directives and durable powers of attorney for health care or finances
  • to help veterans and their families cope with terminal illness
  • to family members about legal issues such as commitment and guardianship

Counseling is conducted through —

  • one-on-one discussions
  • family conferences
  • group classes

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Suicide Prevention Team
Veterans Crisis Line for free, private help anytime 24/7
Rockford Mental Health Clinic
Appointments

We coordinate clinical care for Veterans at high risk for suicide. To request follow up from a member of the Suicide Prevention Team, please use the contact information below.

Main Phone

Referral required? No

Walk-ins accepted? No

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Education and training on Veteran suicide prevention for the community
  • Gun safety locks

Learn more and connect with a care coordinator

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Referral required? No

Walk-ins accepted? No

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Toxic exposure screening

Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure
We provide a quick screening to identify toxins you may have come in contact with during your military service. The screening takes 5 to 10 minutes. During the screening, we’ll ask you questions and document your responses in your medical record. Your answers will inform your VA health care team of any possible exposures. We’ll also connect you to more resources if you have any concerns.

Contact information

Hours
  • Mon. 7:00 a.m. to 4:45 p.m.
  • Tue. 7:00 a.m. to 4:45 p.m.
  • Wed. 7:00 a.m. to 4:45 p.m.
  • Thu. 7:00 a.m. to 4:45 p.m.
  • Fri. 7:00 a.m. to 4:45 p.m.
  • Sat. Closed
  • Sun. Closed
Main Phone
Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Every Veteran enrolled in VA health care will receive an initial screening and a follow-up screening at least once every 5 years. Veterans who are not enrolled and who meet eligibility requirements will have an opportunity to enroll and receive the screening.  

The screening will ask you if you think you were exposed to any of these hazards while serving:

  • Open burn pits and other airborne hazards
  • Gulf War-related exposures
  • Agent Orange
  • Radiation
  • Camp Lejeune contaminated water exposure
  • Other exposures

Ask about the screening at your next VA health care appointment.  Learn more about Airborne Hazards and Open Burn Pit Registry (va.gov).

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

    Resources specifically for women Veterans include: 

    • Women Veteran Health Clinic
    • Perinatal Mental Health Clinic
    • Pelvic floor disorder rehabilitation
    • Military sexual trauma
    • Breast cancer screening (mammograms)
    • Cervical cancer screening (Pap & HPV testing)
    • Osteoporosis screening (bone density test)

    Learn more about Women Veteran Care

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