Billing and insurance
You can pay your VA North Florida/South Georgia health care bill online, by phone, mail, or in person.
If you have questions about the copay balance on your VA North Florida/South Georgia health care bill, call us at 866-793-4591. We're here Monday through Friday, Coming soon!.
Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.
Pay online, by phone, or mail
Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.
Pay in person
To pay your copay bill in person, visit the agent cashier's office at our North Florida campus.
Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.
Malcom Randall VA Medical Center
North Florida campus
Hours: Coming soon!
Private and other health insurance
If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.