As COVID-19 numbers have dropped in our catchment area, we are allowing limited visitation at the Orlando VA Medical Center on inpatient units and are restarting face-to-face Veteran programming.
Guidance for visitors is for NON-COVID inpatients at the medical center on the 3rd and 4th floor
Guidance for visitors at the Community Living Center
Veterans who require the assistance of a caregiver to attend an outpatient appointment are permitted to have one companion.
If you are experiencing symptoms such as a cough, runny/stuffy nose, fatigue, sore throat, headache, muscle pain, fever or sneezing, call the VISN 8 Clinical Contact Center (1-877-741-3400) first – before visiting a hospital or clinic. Our clinicians are available 24/7 to address your concerns, schedule a virtual appointment with a licensed health care professional in the comfort of your home or wherever you may be, or assist if you need to get tested for COVID-19.
COVID-19 vaccines: All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page
Monday, March 28, 2022
COVID-19 Operational Update: Changes to Visitation Policy
The Orlando VA Health Care System (OVAHCS) continues to expand face to face (or in person) options for Veterans. As more Veterans, family members, and caregivers receive the COIVD-19 vaccines, and communities across the country experience decreasing COVID-19 cases, a new normal is emerging for our health system that includes blending in-person and telehealth services.
Safety is ingrained in our culture and is the foundation of everything we do. We have updated our safety measures to guarantee that Veterans have the best experience while visiting one of our health facilities while we continue to ensure we mitigate risk of COVID-19 in our local communities.
Effective immediately the following changes have been made to our safety precautions:
1. All clinical services (Primary Care, Mental Health, and Specialty Care) are at 100% capacity for face-to-face appointments. Virtual/Connected Care options are available as clinically appropriate and/or Veteran’s preference.
3. Volunteers: that are fully vaccinated against COVID-19 are welcomed back. Learn how to become a volunteer here.
4. Pets: Restricted (exceptions will be made for service animals)
Our safety measures for physical distancing, proper hand hygiene, appropriate personal protective attire including face mask for inside areas remain in place at all of our facilities as services continue to expand.
Now is the time to start preparing. Never underestimate the value of being prepared. Emergency preparedness resources to assist Veterans before, during and after a hurricane or other emergencies are available at https://www.va.gov/va-orlando-health-care/programs/emergency-preparedness/
Out of an abundance of caution, the OVAHCS has closed the following facilities in anticipation of Hurricane Ian: Clermont VA Clinic, Deltona VA Clinic, Kissimmee VA Clinic, Lake Baldwin VA Clinic, Palm Bay VA Clinic, Port Orange VA Clinic, Tavares VA Clinic, Viera VA Clinic, West Pavilion VA Clinic, Daytona Beach VA Clinic, the Orlando VA Medical Center will be partially closed with the emergency department remaining open for urgent/emergent needs and surgical/medical procedures will be curtailed and reviewed.