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Learn what the PACT Act means for your VA benefits

Health services

VA Phoenix Health Care System offers a wide range of health, support, and facility services for Veterans at 12 locations in central Arizona. Click on a service below for more details like which clinic or medical center offers that service.

Primary care

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss

As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Available at these locations

Care we provide at VA Phoenix health care

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy

Learn more about VA long-term care

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Available at these locations

Care we provide at VA Phoenix health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Available at these locations

Care we provide at VA Phoenix health care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth
Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Available at these locations

Care we provide at VA Phoenix health care

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Available at these locations

Care we provide at VA Phoenix health care

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Available at these locations

Care we provide at VA Phoenix health care

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Available at these locations

Care we provide at VA Phoenix health care

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Available at these locations

Care we provide at VA Phoenix health care

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Call our Veterans Crisis Line at 988 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Available at these locations

Care we provide at VA Phoenix health care

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Specialty care

The anesthesia service works to keep you comfortable, safe and pain-free during surgical or screening procedures.

Available at these locations

Care we provide at VA Phoenix health care

Our specially trained doctors, called anesthesiologists, can help with your care before, during, and after surgery. They will develop a plan for your care and safety, provide medicine to keep you comfortable during your operation, and help you manage your pain after surgery. Our services include:

  • General anesthesia (intravenous drugs, inhaled gasses, or some combination) to keep you pain-free and in a sleep-like state during surgery or other medical procedures
  • Regional anesthesia (injecting numbing drugs around nerves) to control pain in specific parts of your body during or after surgery
  • Monitoring your breathing and vital body functions while you’re under anesthesia
  • Working with the rest of your care team to manage your pain medications after your operation
  • Coordinating care with your other health care professionals to facilitate a smooth transition from hospital to home

"'";'VA Phoenix health care

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Available at these locations

Care we provide at VA Phoenix health care

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Available at these locations

Care we provide at VA Phoenix health care

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

VA provides expert cancer diagnosis and care. We offer services to support you through treatment and beyond.

Available at these locations

Care we provide at VA Phoenix health care

If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate, and expert care, with services like:

  • Surgical removal of tumors and other cancerous tissue
  • Immunotherapy, which helps your body’s natural defenses destroy cancer cells
  • Chemotherapy, which uses powerful drugs to fight cancer
  • Radiotherapy, which uses high-energy radiation to kill cancer cells and shrink tumors
  • Palliative care, to reduce pain and control other symptoms and side effects, like nausea

"'";'VA Phoenix health care

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. 

Available at these locations

Care we provide at VA Phoenix health care

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)
Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Available at these locations

Care we provide at VA Phoenix health care

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness
Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers

Our dermatologists offer expert treatment for a range of conditions that affect your skin, hair and nails—from acne to psoriasis to skin cancer. We also offer skin cancer screening and education.

Available at these locations

Care we provide at VA Phoenix health care

We provide care for many medical and surgical skin conditions. Our dermatology services include:

  • Medically necessary treatments for skin conditions like skin cancer and rashes
  • Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
  • Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
  • Referrals for complex conditions
  • Teledermatology (a telehealth resource), which gives patients quick access to expert opinions
Common conditions: reflux, GERD, Barrett's esophagus, endoscopy, colonoscopy

Our gastrointestinal (GI) specialists offer screening and treatment for conditions affecting your GI tract, gallbladder, liver and pancreas—like reflux, Crohn’s disease, hepatitis and pancreatitis.

Available at these locations

Care we provide at VA Phoenix health care

We diagnose and treat medical conditions in your esophagus, stomach, intestines, colon, and other parts of your digestive system. We can also test and treat other organs, like your liver, pancreas, and gallbladder. Our gastroenterology department provides services like:

  • Colonoscopy, esophagogastroduodenoscopy (EGD), and endoscopic retrograde cholangiopancreatography (ERCP), which use an endoscope (a long, flexible tube with a small camera on the end) that lets us examine your digestive system
  • Endoscopic ultrasound, which uses high-frequency sound waves to create images that help us diagnose and evaluate digestive and lung diseases
  • Manometry study, which tests how well your esophagus is working
  • Small bowel capsule endoscopy, which uses a tiny wireless camera that takes pictures as it moves through your digestive system
  • 24-hour pH study, which measures how much stomach acid is flowing into your esophagus and helps us assess conditions like severe heartburn and acid reflux

If you have a diagnosis of anemia, lymphoma, leukemia or another blood cancer or disorder, we support you with expert care and treatment.

Available at these locations

Care we provide at VA Phoenix health care

We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:

  • Chemotherapy
  • Blood and platelet transfusions
  • Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
  • Evaluation and treatment of blood disorders and cancer
  • Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
  • Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Available at these locations

Care we provide at VA Phoenix health care

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Available at these locations

Care we provide at VA Phoenix health care

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease

Our ophthalmology specialists diagnose and provide medical and surgical care for conditions that affect your eyes—like cataracts, glaucoma, macular degeneration and diabetic retinopathy. 

Available at these locations

Care we provide at VA Phoenix health care

We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:

  • Medical care for glaucoma, eye infections, and other conditions
  • Surgery for cataracts, traumatic eye injuries, and other problems
  • Treatment for eye conditions related to illnesses like diabetes or arthritis
  • Plastic surgery to repair droopy eyelids, clear blocked tear ducts, and perform eyelid and facial reconstruction (oculoplastics)
Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Available at these locations

Care we provide at VA Phoenix health care

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients
Common conditions: arthritis, musculoskeletal disorders, tendon and ligament repair, joint replacement

Our orthopedists offer advanced care and treatment for issues related to muscles, bones and joints, including arthritis, disorders of the muscles and bones, tendon and ligament repair and joint replacement.

Available at these locations

Care we provide at VA Phoenix health care

We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system, which includes your bones, muscles, joints, cartilage, tendons, ligaments, and other connective tissue. We treat conditions like:

  • Musculoskeletal trauma
  • Degenerative illnesses
  • Sports injuries
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries

If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Available at these locations

Care we provide at VA Phoenix health care

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation
  • Medication, stretching, and massage for short-term pain relief
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain
  • Recreation therapy to create coping and social skills
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
  • Assessment and treatment of speech, language, and swallowing disorders

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Available at these locations

Care we provide at VA Phoenix health care

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Plastic and reconstructive surgery can restore function and appearance after damage from disease, burns, traumatic injuries, congenital and developmental conditions and other causes.

Available at these locations

Care we provide at VA Phoenix health care

Our plastic and reconstructive surgeons perform surgery to improve body function, or correct facial and body abnormalities caused by birth defects, injury, disease, or aging. We also perform cosmetic surgery to create a more normal appearance and improve self-esteem. Our services include:

  • Surgical repair of congenital deformities such as cleft lips and palates
  • Skin cancer surgery to remove malignant moles, lesions, and tumors from your skin
  • Breast reduction and reconstruction surgery
  • Skin grafts to treat burns, injuries, or illnesses, which involves removing skin from one part of your body and grafting it to another
  • Nasal reconstruction surgery to change the shape of your nose
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

Available at these locations

Care we provide at VA Phoenix health care

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

Available at these locations

Care we provide at VA Phoenix health care

VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing
We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Available at these locations

Care we provide at VA Phoenix health care

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray (diagnostic x-ray, barium, urologic examinations, arthrograms, pain injections)
  • Ultrasound
  • Breast Imaging  (mammograms, breast ultrasound, breast MRI)
  • Computer tomography (CT)
  • Nuclear Medicine/Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

 

Preparation for Imaging examinations

-CT Imaging Examinations-

The patient should have NOTHING to eat for 4 hours prior to a CT examination. Patients may only have clear liquids (water, apple juice). Patients should take their medications at the normal time with clear liquids only. Some patients may need to drink oral contrast. If the patient was dispensed oral contrast by the scheduling clinic, then the patient should drink the bottle 2 hours prior to their scheduled appointment. If the patient did not receive the contrast prior to his/her schedule appointment time, then he/she must arrive in Radiology 2 hours prior to their examination time.

CT Examination of Head/Neck/Chest – with Contrast only (No special prep necessary without contrast): Nothing to eat or drink for 4 hours prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. Take all medications as directed.

CT Examination of Pelvis – With or Without Contrast:  Nothing to eat or drink for 4 hours prior to the examination. Drink first bottle of contrast 2 hours prior to the examination; drink the second bottle of contrast 60 minutes prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. For diabetic patients having a CT examination with IV contrast, please follow instructions given by your provider. Take all medications as directed.

CT Examination of Abdomen and Abdomen/Pelvis with or Without Contrast: Nothing to eat or drink for 4 hours prior to the examination. Drink first bottle of contrast 2 hours prior to the examination; drink the second bottle of contrast 60 minutes prior to the examination. If the patient has allergies to contrast, then the patient’s physician is responsible for prescribing necessary pre-medications. For diabetic patients having a CT examination with IV contrast, please see the instructions above. Take all medications as directed.

CT Examination Without Contrast: No preparation is required.

-Fluoroscopy-

Upper GI or Esophagram: Allow up to 1 hour for this examination. The patient should have nothing to eat or drink after midnight, or 6 hours prior to the imaging study.

Small Bowel Series: Allow 2-4 hours for this examination. The patient should have nothing to eat or drink after midnight, or 6 hours prior to the imaging study.

Barium Enema or Air Contrast Enema: Allow 2 hours for this examination. Follow instructions given with the barium enema prep kit.

Pain/Steroid/Stem Injections: No prep necessary.

Mammography: If your last mammogram was NOT done at Phoenix VA, then you MUST bring a copy of your most recent imaging studies with you. Radiology must have a copy of your previous images for comparison purposes in order to allow for an accurate read.

Do not use any deodorant, perfume, powder, ointment, or any other skin products on your chest, breast, or under arms on the day of the appointment. To achieve diagnostic images of the breast, the breast must be firmly compressed. Most women find this compression acceptable. If your breasts are especially tender, then we suggest that you schedule your appointment when your breasts are the least sensitive (usually during the first 10 days of your menstrual cycle). Results will be reported to your clinician who will then communicate the findings to you.

IMPORTANT NOTES: Federal law requires our facility to give/send you a letter with your mammography results within 30 days. Please be advised that children are not allowed in our examination rooms and make arrangements for their care prior to your appointment with us. 

MRI Examinations: Important MRI Examination Risks Patients with metallic implants, pacemakers, metal clips, or stents must notify Radiology prior to the MRI appointment. The items listed below may interfere with MRI studies, or they may be hazardous to your study. If you have any of the following, please contact Radiology’s MRI section at 602.277.5551 x 5041 and relay to them the make and model of the device prior to your scheduled appointment time.

Cardiac Pacemaker, Pregnancy Insulin Pump, Shrapnel, Bone Stimulator, Brain or Aneurysm Clips, Neuro Stimulator, IUD, Breast Tissue Expanders

Claustrophobia Management: If you are claustrophobic, then please ask your physician to prescribe anti-anxiety medications to take prior to the MRI study on the day of your examination. For your own safety if you have taken an anti-anxiety medication, then you will be required to have a designated driver to drive you home once the study is complete.

Cardiac MRI: No coffee (decaf or regular), caffeine, tea, or chocolate for 24 hours prior to the examination.

MRI Enterography: You must arrive in Radiology and be registered 1 hour prior to the examination so that oral contrast can be administered. No food or drink for 4 hours prior to the examination. You may have water only.

MRCP: No food or drink for 6 hours prior to the examination. You may have water only.

MRI Abdomen or MRI Pelvis (non-muckuloskeletal): No food or drink for 4 hours prior to the examination, if possible. This will aid the radiologist in distinguishing the anatomy of the area of interest during your examination.

MRI Breast: Please schedule your breast MRI within 7-10 days of your menstrual cycle. If the MRI breast order is urgent, then this preparation will not be enforced.

Whole Body Bone Scan: Allow 3-5 hours for this bone scan; it will take approximately 15 minutes to receive an injection of the radioactive tracer.  You will be given a return time as it will take 3-4 hours for the tracer to circulate.  There are no dietary restrictions, you may eat and drink during this time.   Imaging will be performed when you return.  The imaging will take approximately 1 hour. 

Nuclear Stress Test: This examination is typically a same day, 3-part procedure. Please allow 3-4 hours for this test. You should have nothing to eat or drink for 6 hours prior to the imaging study and no caffeine for 12 hours prior to the study. If your BMI (Body Mass Index) is calculated to be 40 or greater, the study is performed on 2 separate days, then you should allow for 2 hours on the first day and 1 hour on the second day for this examination. You should have nothing to eat or drink for 6 hours prior to the examination on both days and no caffeine for 12 hours prior to the first day of the study.

DXA - Bone Densitometry Study: Allow 30 minutes for this imaging study. There are no restrictions on food or drink.

-Ultrasound-

Renal or Kidney Ultrasound: No prep for when you are just evaluating the kidneys.

Female Pelvis: GYN Only. Pregnant female will have ultrasound performed in an outside facility: Drink 32oz. glass of water. You must finish drinking all of the water 1 hour prior to arriving for your imaging study. DO NOT empty your bladder. NOTE: These imaging studies require a full urinary bladder in order to be able to obtain a successful imaging. If your bladder is not full at the time of your appointment, then your appointment may be postponed/rescheduled.

Male or Female bladder evaluation: Drink 24oz. glass of water. You must finish drinking all of the water 1 hour prior to arriving for your imaging study. DO NOT empty your bladder. NOTE: These imaging studies require a full urinary bladder in order to be able to obtain a successful imaging. If your bladder is not full at the time of your appointment, then your appointment may be postponed/rescheduled

Upper Abdomen, General Survey Ultrasound Study (Aorta, gall bladder, inferior vena cava, liver, pancreas, renal stenosis, retro-peritoneal, spleen): Nothing to eat or drink 5 hours prior to your US appointment. Medications maybe taken with small amounts of water. No candy, chewing gum or smoking before exam.

Renal Transplant, Thyroid, and Vascular Ultrasound Studies: No preparation is necessary

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Available at these locations

Care we provide at VA Phoenix health care

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.

Available at these locations

Care we provide at VA Phoenix health care

We provide a wide range of surgical services, like:

  • General surgery
  • Anesthesia
  • Cardiac surgery (heart and major blood vessels)
  • Neurosurgery (brain, spinal column, and nerves)
  • Orthopedic surgery (bones, muscles, ligaments, joints, and tendons)
  • Organ and tissue transplants
Common conditions: prostate cancer, erectile dysfunction, urinary disorders

We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system. 

Available at these locations

Care we provide at VA Phoenix health care

We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:

  • Kidneys
  • Bladder
  • Ureter and urethra
  • Male reproductive organs

Social programs and services

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Available at these locations

Care we provide at VA Phoenix health care

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Available at these locations

Care we provide at VA Phoenix health care

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

If you feel that you or a loved one are in or may be in a potentially abusive or violent relationship, we can help.

Available at these locations

Care we provide at VA Phoenix health care

Intimate partner violence (IPV) is when a current or former intimate partner (like a boyfriend, girlfriend, or spouse) stalks, harms, or threatens to harm their partner. Intimate partner violence can be emotional, physical, or sexual. It can also lead to short-term and long-term health problems, and a wide range of mental health issues. If you or someone you know is in a potentially abusive or violent relationship, we can help. We offer:

  • Intimate partner violence care coordinators
  • Links to community-based support groups, and advocacy and legal services
  • Referrals to and coordination with other VA treatment providers
  • Connection to domestic violence shelters
  • Services for Veterans who are homeless
  • Interventions for Veterans who use violence in their intimate relationships

Learn more about intimate partner violence

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Available at these locations

Care we provide at VA Phoenix health care

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Available at these locations

Care we provide at VA Phoenix health care

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Available at these locations

Care we provide at VA Phoenix health care

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Available at these locations

Care we provide at VA Phoenix health care

Our therapies promote your independence and enhance your health and well-being if you’re a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.

  • Recreation and creative arts therapy provides services and activities that include:
  • Animal interaction
  • Music, art, and crafts
  • Community outings
  • Exercise, sports, and games
  • Gardening and leisure education

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

Available at these locations

Care we provide at VA Phoenix health care

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)

Learn more about VA Health Registry

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Available at these locations

Care we provide at VA Phoenix health care

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Available at these locations

Care we provide at VA Phoenix health care

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Other services

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Available at these locations

Care we provide at VA Phoenix health care

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Available at these locations

Care we provide at VA Phoenix health care

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

If you have to travel far for care, we may be able to reimburse (repay) you for travel expenses. We can also help arrange transportation for getting to and from your VA appointment.

Available at these locations

Care we provide at VA Phoenix health care

If you’re traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).

  • Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
  • Mileage reimbursement debit cards

Contact Beneficiary Travel at 602-277-5551 ext 7650 for assistance with your transportation needs. 

Learn more about VA travel pay reimbursement

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Care we provide at VA Phoenix health care

Whole Health put you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Whole Health centers around what matters to you, not what is the matter with you. This means working with you to develop a personalized health plan based on your values, needs, and goals. A plan that you and your health care team will use to guide and plan your care throughout your VA experience. Whole Health includes self-care and complimentary therapies along with conventional medical care. Our Whole Health program includes:

  • Wellbeing Offerings
  • Peer facilitated groups
  • Health Coaching

 

Learn more about Phoenix VA’s Whole Health offerings for Veterans

Intro to Whole Health:

Open to all Veterans, their support system (spouse, partner, child, caregiver, parent, etc) and VA employees to learn more about:

  • Whole Health approach
  • Concepts of Whole Health living
  • Phoenix VA Whole Health offerings
  • Starting a Whole Health journey

Offered virtually, twice a month on the first Wednesday at 9 a.m. and third Friday at 1 p.m. To sign up call, call 602-277-5551 ext 1281 or send a secure message through My HealtheVet to PHX VA VETERAN WHOLE HEALTH _WH.

After attending an Intro to Whole Health, you will receive a follow up call from the Whole Health team to answer any questions you might have and get you signed up for the offerings you are interested in.

Some offerings include, but are not limited to:

Taking Charge of My Life and Health (TCMLH):

Weekly work groups, held virtually, that provide resources and support as you explore what you want your health for, areas of self-care and goal creation around what matters to you.

Health Coaching:

After completing TCMLH, continue your Whole Health journey with health coaching. Coaches partner with you as you work toward your health and well-being goals based on what is important to you, your values and your needs.

Wellbeing Offerings:

Movement classes are offered throughout the week with a focus on improving flexibility, strength and balance while reducing stress. Other benefits depending on the class include pain management, building endurance and more.

Newsletters and wellness days are other wellbeing offerings coming soon. Call 602-277-5551 ext 1281 or send a secure message on My HealtheVet to PHX VA VETERAN WHOLE HEALTH _WH to sign up for Whole Health updates.