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Northwest VA Clinic

Our outpatient clinic provides primary care and specialty health services, including mental health care, laboratory services, dermatology, nutrition counseling, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Northwest VA Clinic in Surprise.

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

13985 West Grand Avenue, Suite 101
Surprise, AZ 85374-3626

Phone numbers

Main phone: 623-251-2884
Mental health care: 623-251-2884

Clinical hours

  • Mon: 6:00 a.m. to 5:30 p.m.
  • Tue: 6:00 a.m. to 5:30 p.m.
  • Wed: 6:00 a.m. to 5:30 p.m.
  • Thu: 6:00 a.m. to 5:30 p.m.
  • Fri: 6:00 a.m. to 5:30 p.m.
  • Sat: Closed
  • Sun: Closed
Northwest VA Clinic

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Phoenix health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. 

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

Dermatology

Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers

Our dermatologists offer expert treatment for a range of conditions that affect your skin, hair and nails—from acne to psoriasis to skin cancer. We also offer skin cancer screening and education.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide care for many medical and surgical skin conditions. Our dermatology services include:

  • Medically necessary treatments for skin conditions like skin cancer and rashes
  • Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
  • Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
  • Referrals for complex conditions
  • Teledermatology (a telehealth resource), which gives patients quick access to expert opinions

Gastroenterology

Common conditions: reflux, GERD, Barrett's esophagus, endoscopy, colonoscopy

Our gastrointestinal (GI) specialists offer screening and treatment for conditions affecting your GI tract, gallbladder, liver and pancreas—like reflux, Crohn’s disease, hepatitis and pancreatitis.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We diagnose and treat medical conditions in your esophagus, stomach, intestines, colon, and other parts of your digestive system. We can also test and treat other organs, like your liver, pancreas, and gallbladder. Our gastroenterology department provides services like:

  • Colonoscopy, esophagogastroduodenoscopy (EGD), and endoscopic retrograde cholangiopancreatography (ERCP), which use an endoscope (a long, flexible tube with a small camera on the end) that lets us examine your digestive system
  • Endoscopic ultrasound, which uses high-frequency sound waves to create images that help us diagnose and evaluate digestive and lung diseases
  • Manometry study, which tests how well your esophagus is working
  • Small bowel capsule endoscopy, which uses a tiny wireless camera that takes pictures as it moves through your digestive system
  • 24-hour pH study, which measures how much stomach acid is flowing into your esophagus and helps us assess conditions like severe heartburn and acid reflux

Geriatrics

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss

As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy

Learn more about VA long-term care

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Psychiatry

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Psychology

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Urology

Common conditions: prostate cancer, erectile dysfunction, urinary disorders

We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system. 

Contact information

Hours

  • Mon. 6:00 a.m. to 5:30 p.m.
  • Tue. 6:00 a.m. to 5:30 p.m.
  • Wed. 6:00 a.m. to 5:30 p.m.
  • Thu. 6:00 a.m. to 5:30 p.m.
  • Fri. 6:00 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:

  • Kidneys
  • Bladder
  • Ureter and urethra
  • Male reproductive organs

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