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Make an appointment

Find out how to make, cancel, or reschedule a primary care, mental health, or specialty care appointment at a VA Pittsburgh health care facility.

On this page

Before you make an appointment

You can make an appointment with us if both of the below are true for you. 

  • You're enrolled in VA health care, and
  • You're registered as a patient at VA Pittsburgh health care

If you're not yet enrolled in VA health care 
Apply for VA health care

If you're not registered at VA Pittsburgh health care
Register for care here

Primary care appointments

We offer primary care services at all 7 VA Pittsburgh health care facilities. You can make a primary care appointment online or by phone.

Make an appointment online

Make an appointment by phone

Primary care call center

Toll free: 866-482-7488, select 2
Direct: 412-822-3000

Mental health care appointments

If you're struggling with stress, anxiety, depression, anger, or other issues, we can help. We offer mental health (also called behavioral health) counseling, psychiatric care, and treatment for problems with alcohol and other substances.

For mental health care appointments

Call the behavioral health call center.

Phone: 412-360-6600

For drug or alcohol evaluation and treatment appointments

Call the Center for Treatment of Addictive Disorders (CTAD).

Phone: 412-360-6092

For walk-in mental health care

If you need help right away, or if you have a referral from another VA provider, one of our counselors will see you the same day. Same-day mental health and psychiatric help is available for both new and established patients.

Available at University Drive

Outpatient Behavioral Clinic
Building 29
Waiting Room 1
Map of University Drive campus
Phone: 412-360-6600

Hours: Monday – Friday, 8:00 a.m. to 4:00 p.m. ET

For walk-in drug or alcohol evaluation and treatment

Same-day help is available through CTAD at the Outpatient Behavioral Clinic.

Available at University Drive

Outpatient Behavioral Clinic
Building 29
Waiting Room 3
Map of University Drive campus
Phone: 412-360-6092

Specialty care appointments

If you already have a primary care provider at VA Pittsburgh health care, you can make a direct appointment for the specialty services listed here. You don't need to get a referral or see your primary care provider first.

For specialty care services not listed here, please contact your primary care provider for a referral.

Amputee clinic 
412-822-3017
    
Audiology (hearing)
412-360-6400
    
Mammograms

412-360-3306
    
MOVE (weight loss and healthy living)
412-822-3114
    
Nutrition services 
412-822-3000
    
Optometry (eye care) 
412-360-6700
    
Podiatry (foot and ankle care) 
412-822-3000
    
Wheelchair and power seating clinic 
412-822-2180

Preparing for your appointment

  • Please bring the following to your appointment:

    • Your Veteran Health ID Card (VHIC). If this is your first appointment, we can help you get your picture taken for your card.
    • Cards for any other types of health coverage you may have (like Medicare, Medicaid, Tricare, or private insurance plan).
    • Your appointment confirmation letter.
    • List of your current medications including prescriptions, over-the-counter medicines, vitamins, and any herbal supplements.
  • Yes, we’ll send you a reminder by phone about your appointment date, time, and location. If you have more than one appointment on the same day, you'll get a phone call for each appointment.

    If you want to get reminders by text message

    You'll need to sign up to opt in to this service. Visit the  patient registration office at our University Drive or H.J. Heinz locations. This service is free, but standard messaging rates from your mobile service provider may apply.

    Once you sign up to receive text message reminders, you’ll no longer receive reminders by phone call.

    If you have more than one appointment on the same day, you'll get one text reminder for all appointments. You can't cancel or reschedule appointments using our text message reminder service.

     

  • Please call the clinic where your appointment is scheduled, so we can give the appointment time to another Veteran.

    • For appointments at University Drive or H.J. Heinz: 866-482-7488, select 2
    • For mental health (behavioral health) appointments: 412-360-660
    • For appointments at any of our outpatient clinic: Call the clinic where you scheduled the appointment. 

    If you miss your appointment without letting the clinic know ahead of time, we'll consider you a "no show" and you'll need to reschedule your appointment.

    You can also reschedule or cancel some appointments online.

  • Please call us as soon as you can. If you arrive more than 20 minutes late without calling ahead of time, we may have to reschedule your appointment. 

    • For appointments at University Drive or H.J. Heinz: 866-482-7488, select 2
    • For mental health (behavioral health) appointments: 412-360-660
    • For appointments at any of our outpatient clinic: Call the clinic where you scheduled the appointment. 
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