Skip to Content

Effective November 6, 2024, masks are required to be worn by all patients, visitors and non-staff caregivers in the following departments; Emergency Department, Outpatient Chemotherapy, Outpatient Dialysis, 5C, RRTP, CCU and Inpatient Medical Surgical Units.

Register for care - REPLACED

Register to get care at one of our VA Portland health care facilities. Not yet enrolled in VA health care? We can help you apply in person or get started online.

Patient registration (admissions)

Whether you moved and need to change your medical center or need a primary care provider in the area, we can help get you registered at VA Portland Health Care. Call us or come by one of our offices.

Phone: 503-273-5069, or  503-220-8262, ext. 55069
Hours: Monday thru Friday, 8 a.m. - 4 p.m., except Federal holidays 

Business Office - Eligibility
Map to Portland VA Medical Center campus (Bldg. 100, 1st floor, Rm. 1D-137 kiosk check-in is on right side of main hospital entrance)

Map to Vancouver VA Campus (Bldg. 15, Room 113, 1st floor near the elevator)

Services Provided:

  • Process new applications for VA healthcare benefits (in person only) and determines healthcare eligibility benefits
  • Process healthcare update forms (means tests, financial assessment, hardship determinations, etc. )
  • Process pre-scheduled hospital admissions
  • Process Veteran Health ID card requests for enrolled Veterans (only in person)
  • Process demographic updates and changes as requested by the veteran to ensure VA documents and medications are delivered to the correct address.

Not yet enrolled in VA health care?

You need to be enrolled in VA health care before you can make appointments and receive care at a VA Portland Health Care System facility. 

Learn about VA health care benefits and eligibility 

Apply online, by phone, or by mail

We’ll walk you through how to get started. You can apply at your own pace, and save your application and go back to it when it’s convenient for you.

Apply online, by phone, or by mail

Apply in person

Walk-in Enrollment & Patient Transfer  at these facilities;

We can help answer any questions you may have. We can also accept your completed application at our patient registration office for processing.

Fill out an Application for Health Care Benefits (VA Form 10-10 EZ) and bring it with you to our patient registration office at the  Portland campus.

Veterans can also apply for VA healthcare benefits via phone through the Health Eligibility Center (HEC).  Contact them directly at 1 for assistance in the event our offices are closed for any reason, Monday thru Friday, 8 a.m. - 4  p.m. ET, except Federal hoidays 

What to bring with your health care application 

To get a faster decision on your application, bring these documents and information with you:

  • Copies of your DD214 or other discharge documents
  • Copies of any VA disability award letters you may have
  • Your income information from the previous calendar year, if you have a 0% VA disability rating or if you’re a non-service-connected Veteran
  • Copies of your current insurance ID cards for any other types of health coverage you may have (like Medicare, Medicaid, TRICARE, or private health insurance)
  • An unexpired form of government ID in order for our staff to process VHA ID Card Requests (Passport, Driver’s License, etc.)

Download VA Form 10-10 EZ

  • Find out what to expect after you apply like how long it takes and what steps to take if your application is approved.

  • If you’re the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member, you may qualify for VA health care benefits.

  • Through this National Archives website, most Veterans and next of kin can request obtain free copies of their DD Form 214 (Report of Separation) and military service records such as Official Military Personnel File (OMPF), Replacement Medals, and Medical and Health Records.

Last updated: