Contact us
Find phone numbers and contact information at the VA Providence Healthcare System for frequently requested services like Patient Advocates, Medical Records, Billing and Insurance, and more.
Veterans Crisis Line (24/7)
If you or a Veteran you care about is in crisis, connect with caring, qualified Veteran Crisis Line responders for free, private help anytime, 24/7. Just Dial 988 and press 1 for Veteran, text 838255 or click here to chat online.
VA Providence Healthcare System
VA Providence Healthcare System
Main Phone: 401-273-7100
Tap Line (Local VA Call Center): 401-457-3336
Centralized Call Center (Authorization): 844-724-7842
Emergency Department: 401-273-7100, ext. 12615
Mental Health Urgent Care: 401-273-7100, ext. 11487
Social Work Services: 401-273-7100, ext. 16791 M-F 8:00am -4:00pm
Housing Support Program: 401-457-3331
24/7 VA Providence Police Department: 401-457-3008
Media and Press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Providence Healthcare System.
Phone: 401-273-7100, ext. 16365
- For media inquiries/general info, please contact: 401-678-9591
- For website & social media, please contact: 401-678-9591
Email: vhapropublicaffairs@va.gov
After hours or on weekends, call the operator at 401-273-7100, and ask for the administrator on duty.
Patient Help and Resources
Need Help? Contact a Patient Advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Access your medical records online or request a copy of your records from our Release of Information office.
Pay your VA Providence health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
National VA Homeless Veterans Hotline (24/7)
Connect Veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Phone: 877-424-3838
Vet Center (24/7) Call Center
Around the clock confidential call center where Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. Once callers’ needs are addressed by the Call Center, they will also be referred to their local community-based Vet Centers for follow-up, where a wide range of social and psychological services can be provided, including trauma focused care and referrals to VA/community benefits and services.
Vet Center Locations:
Providence Vet Center (Warwick, RI): 401-739-0167
New Bedford Vet Center (Fairhaven, MA): 508-999-6920
Cape Cod Vet Center (Hyannis, MA): 508-778-0124
Phone: 877-WAR-VETS (877-927-8387)
Veterans Justice Outreach (VJO) Program
VJO Specialists function as a VA liaison with the local court system and law enforcement throughout Rhode Island and Bristol/Barnstable Counties in Massachusetts, assisting with registering Veterans for care, helping them through the CJ system and referring for mental health and medical care, homeless services and other needs.
VJO Specialists: Richard Flynn, Whitney Conrad, Erica Madaus
Contact:
Submit a FOIA Request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
For Questions About Your Request to VA Providence Healthcare System
Phone: 401-273-7100, ext. 3481, 3482, or 3485
Additional FOIA Request Information
- Review VA’s requirements for a FOIA request, including sample requests.
- See the VA FOIA Library, which publishes commonly requested records.
- If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Providence.
Report Suspected Fraud or Mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Report Patient Care or Safety Issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018
Resource Directory (A – F)
ALS:
Ambulatory Diagnostic & Treatment Unit:
Appointments (Automated Line):
Audiology:
Benefits Representative:
Billing - Consolidated Patient Accounts:
Blind Rehabilitation (BROS):
Blood Draw - Phlebotomy:
Bronchoscopy Suite:
CT Scan:
Canteen Office:
Canteen Store - VCS Patriot Store:
Cardiology:
Caregiver Support Program:
Case Management - Inpatient:
Case Management - Outpatient:
Cashier:
Chaplain Service:
Community Care Office:
Community Residential Care Coordinator:
Compensation and Pension:
Cystoscopy:
Dental Clinic:
Dermatology:
Diagnostic Imaging:
Donations:
Ear, Nose and Throat - ENT:
Echocardiography Lab:
Electrocardiogram - EKG (walk-in):
Eligibility:
Emergency Department (ED):
Employee Education - VA Medical Center:
Endocrinology:
Endoscopy Unit:
Enrollment:
Environmental Management Service - EMS:
Eye Clinic:
FOIA - Freedom of Information Act - and Privacy Office:
Resource Directory (G – M)
GI (Gastroenterology) - Liver:
Geriatrics & Extended Care:
Gynecology:
Head and Neck:
Homeless Veteran Clinic:
Hyannis VA Outpatient Clinic:
Identification Cards:
Infectious Disease:
Integrative Health and Wellness Center:
Lesbian, Gay, Bisexual and Transgender Veterans:
Library:
MOVE - Weight Management Program:
MRI (Magnetic Resonance Imaging):
Means Test:
Mental Health:
Mental Health - Administration:
Mental Health - Collaborative Addiction Recovery Services:
Mental Health - Comprehensive Ambulatory Psychiatry Section - CAPS:
Mental Health - Employment Resource Center:
Mental Health - Inpatient Unit:
Mental Health - Intensive Case Management:
Mental Health - Neuropsychology:
Mental Health - Post-Deployment and Readjustment Program:
Mental Health - Psychosocial Rehabilitation and Recovery Center:
Mental Health - Trauma Recovery Services - PTSD:
Mental Health - Urgent Care:
Middletown VA Outpatient Clinic:
Mobility Manager:
My HealtheVet - Registration:
Research Directory (N – Z)
Neurology:
New Bedford VA Outpatient Clinic:
Nuclear Medicine:
Nutrition and Food Services:
Oncology / Hematology:
Orthopedics:
Patient Advocate Office:
Pharmacy:
Podiatry:
Police Service:
Primary Care:
Prosthetic and Sensory Aids Service:
Psychosocial Rehabilitation and Recovery Center (PRRC):
Public Affairs / News:
Pulmonary:
Release of Information:
Rheumatology:
Sensory and Physical Rehabilitation Service:
Social Work Services:
Starbucks Coffee Shop:
Thoracic Services:
Transition and Care Management for Returning Service Members:
Transportation:
Ultrasound:
Urology:
Vascular Services:
Voluntary Service:
Women Veterans:
X-ray:
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