Skip to Content

Contact us

Find phone numbers and contact information at VA Providence Health care system for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Providence health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Mailing address & Numbers

Mailing address

VA Providence Health Care System
830 Chalkstone Avenue
Providence, RI 02908-4738

Main phone numbers

Local: 401-273-7100
Toll free: 866-363-4486

To use TeleType (TTY) services: dial 711.



Ext. 13425
                             Ext. 13234

Ambulatory Diagnostic & Treatment Unit

Ext. 13199

Appointments (Automated Line)


Benefits Representative

Billing - Consolidated Patient Accounts

Blind Rehabilitation (BROS)

Ext. 21554

Blood Draw - Phlebotomy

Ext. 12647
Ext. 12636

Bronchoscopy Suite

Ext. 12362

CAT - CT Scan

Ext. 13459

COVID-19 Vaccines

Canteen Office

Ext. 12062
Ext. 12063

Canteen Store - VCS Patriot Store

Ext. 14121


Ext. 13063

Caregiver Support Program

Ext. 13283
Ext. 14308

Case Management - Inpatient

Ext. 12162 / 13466
Ext. 12189 / 12195

Case Management - Outpatient

Ext. 12251
Ext. 16114


Ext. 13635

Chaplain Service

Ext. 13000

Community Care Office

Ext. 13015

Community Residential Care Coordinator

Ext. 12136

Compensation and Pension

Ext. 16766


Ext. 13258
Ext. 12264

Dental Clinic


Ext. 13500

Diagnostic Imaging

Ext. 13455


Ext. 13002
Ext. 12023

Ear, Nose and Throat - ENT

Ext. 14401
Ext. 12567

Echocardiography Lab

Ext. 12338
Ext. 13683

Electrocardiogram - EKG (walk-in)

Ext. 13443


Ext. 12496
Ext. 13250

Emergency Department (ED)

Ext. 13536

Employee Education - VA Medical Center

Ext. 13302


Ext. 13440

Endoscopy Unit

Ext. 12356


Ext. 12496
Ext. 13250

Environmental Management Service - EMS

Ext. 13662

Eye Clinic

Ext. 21500

FOIA - Freedom of Information Act - and Privacy Office

Ext. 21596

G – M

GI (Gastroenterology) - Liver

Ext. 12916
Ext. 12917

Geriatrics & Extended Care

Ext. 16129


Ext. 13258

Head and Neck

Ext. 13258
Ext. 12264

Home-Based Primary Care

Home-Based Primary Care

Homeless Veteran Clinic

Ext. 14178

Hyannis VA Outpatient Clinic

Identification Cards

Ext. 12496
Ext. 13250

Infectious Disease

Ext. 12916
Ext. 12917

Integrative Health and Wellness Center

Ext. 13082

Lesbian, Gay, Bisexual and Transgender Veterans

Ext. 13556
Ext. 16165


Ext. 13001

MOVE - Weight Management Program

Ext. 12730

MRI (Magnetic Resonance Imaging)

Ext. 16476

Means Test

Ext. 12496
Ext. 13250

Mental Health

Ext. 13400

Mental Health - Administration

Ext. 13057

Mental Health - Collaborative Addiction Recovery Services

Ext. 12255

Mental Health - Comprehensive Ambulatory Psychiatry Section - CAPS

Ext. 13400
Ext. 13083

Mental Health - Employment Resource Center

Ext. 13411

Mental Health - Inpatient Unit

Ext. 12300

Mental Health - Intensive Case Management

Ext. 13411

Mental Health - Neuropsychology

Ext. 13981

Mental Health - Post-Deployment and Readjustment Program

Ext. 16170

Mental Health - Psychosocial Rehabilitation and Recovery Center

Ext. 12097

Mental Health - Trauma Recovery Services - PTSD

Ext. 13077

Mental Health - Urgent Care

Ext. 13400

Middletown VA Outpatient Clinic

Mobility Manager

Ext. 13483

My HealtheVet - Registration

Ext. 12128

N – Z


Ext. 24902

New Bedford VA Outpatient Clinic

Nuclear Medicine

Ext. 12171
Ext. 12169

Nutrition and Food Services

Ext. 13178

Oncology / Hematology

Ext. 13450
Ext. 13199


Ext. 13258
Ext. 12264

Patient Advocate Office


Ext. 13641


Ext. 14401

Police Service

Ext. 13008

Primary Care

Prosthetic and Sensory Aids Service

Psychosocial Rehabilitation and Recovery Center (PRRC)

Ext. 12097

Public Affairs / News


Ext. 12916
Ext. 12917

Release of Information

Ext. 13481
Ext. 13482 / 13485


Ext. 12916
Ext. 12917

Sensory and Physical Rehabilitation Service

Ext. 13227

Social Work Services

Ext. 16101

Starbucks Coffee Shop

Ext. 12677

Thoracic Services

01-273-7100 Ext. 13258
Ext. 12264

Transition and Care Management for Returning Service Members

Ext. 16137


Ext. 13550


Ext. 13415


Ext. 13258
Ext. 12264

Vascular Services

Ext. 13258
Ext. 12264

Voluntary Service

Ext. 13002

Women Veterans

Ext. 16191


Ext. 13455


Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Providence Health cares system.

Phone: 401-273-7100, ext. 13369


After hours or on weekends, call the operator at 401-273-7100, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

For questions about your request to VA Providence Healthcare System

Phone: 401-273-7100, ext. 3481, 3482, or 3485

Additional FOIA request information

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online:
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

Support for first responders and community EDs

You can use these VA and Veteran Service Organization contacts to help connect Veterans to resources in their community for help.

Veterans Crisis Line (24/7)

Connect Veterans with caring, qualified Veteran Crisis Line responders for free, private help anytime 24/7. Calls will be routed to a local Suicide Prevention Coordinator at the Providence VA.


starts and dots-Veteran crisis line

VA Providence Health Care

Main Phone: 401-273-7100
Tap Line (Local VA Call Center): 401-457-3336
Centralized Call Center (Authorization): 844-724-7842

Emergency Department: 401-273-7100, ext. 12615
Mental Health Urgent Care: 401-273-7100, ext. 11487

Social Work Services:  401-273-7100, ext. 16791 M-F 8:00am -4:00pm 
Housing Support Program: 401-457-3331

24/7 VA Providence Police Department: 401-457-3008

View our clinic locations and contact information

National VA Homeless Veterans Hotline (24/7)

Connect Veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Phone: 877-424-3838

Vet Center (24/7) Call Center

Around the clock confidential call center where Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. Once callers’ needs are addressed by the Call Center, they will also be referred to their local community-based Vet Centers for follow-up, where a wide range of social and psychological services can be provided, including trauma focused care and referrals to VA/community benefits and services.

Vet Center Locations: Warwick, RI – Fairhaven, MA – Hyannis, MA

Phone: 877-WAR-VETS (877-927-8387)

Veterans Justice Outreach (VJO) Program

VJO Specialists function as a VA liaison with the local court system and law enforcement throughout Rhode Island and Bristol/Barnstable Counties in Massachusetts, assisting with registering Veterans for care, helping them through the CJ system and referring for mental health and medical care, homeless services and other needs.

VJO Specialists: Richard Flynn, Whitney Conrad, Erica Madaus

Contact: ;

Give us website feedback

To report a technical issue or give us feedback about this site, email us