Contact us

Veterans Crisis Line (24/7)

If you or a Veteran you care about is in crisis, connect with caring, qualified Veteran Crisis Line responders for free, private help anytime, 24/7. Just Dial 988 and press 1 for Veteran, text 838255 or click here to chat online.

VA Providence Healthcare System

Main Phone: 401-273-7100
Tap Line (Local VA Call Center): 401-457-3336
Centralized Call Center (Authorization): 844-724-7842

Emergency Department: 401-273-7100, ext. 12615
Mental Health Urgent Care: 401-273-7100, ext. 11487

Social Work Services:  401-273-7100, ext. 16791 M-F 8:00am -4:00pm 
Housing Support Program: 401-457-3331

24/7 VA Providence Police Department: 401-457-3008

View our clinic locations and contact information

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Providence Healthcare System.

Phone: 401-273-7100, ext. 16365

• For media inquiries/general info, please contact: 401-678-9591
• For website & social media, please contact: 401-678-9591

Email: vhapropublicaffairs@va.gov

After hours or on weekends, call the operator at 401-273-7100, and ask for the administrator on duty.

Need Help? Contact a Patient Advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical Records Office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and Insurance

Pay your VA Providence health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Connect Veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Phone: 877-424-3838

Around the clock confidential call center where Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. Once callers’ needs are addressed by the Call Center, they will also be referred to their local community-based Vet Centers for follow-up, where a wide range of social and psychological services can be provided, including trauma focused care and referrals to VA/community benefits and services.

Vet Center Locations:

Providence Vet Center (Warwick, RI): 401-739-0167

New Bedford Vet Center (Fairhaven, MA): 508-999-6920

Cape Cod Vet Center (Hyannis, MA): 508-778-0124

Phone: 877-WAR-VETS (877-927-8387)

VJO Specialists function as a VA liaison with the local court system and law enforcement throughout Rhode Island and Bristol/Barnstable Counties in Massachusetts, assisting with registering Veterans for care, helping them through the CJ system and referring for mental health and medical care, homeless services and other needs.

VJO Specialists: Richard Flynn, Whitney Conrad, Erica Madaus

Contact: ; VHAPROVJO@va.gov

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

For Questions About Your Request to VA Providence Healthcare System

Phone: 401-273-7100, ext. 3481, 3482, or 3485

Additional FOIA Request Information

• Review VA’s requirements for a FOIA request, including sample requests.
• See the VA FOIA Library, which publishes commonly requested records.
• If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Providence.

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420

Learn more about the VA OIG hotline.

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/report_a_complaint.aspx
Phone: 800-994-6610
Fax:
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

ALS:

or Ext. 13234

Ambulatory Diagnostic & Treatment Unit:

Appointments (Automated Line):

or

Audiology:

Benefits Representative:

Billing - Consolidated Patient Accounts:

or

Blind Rehabilitation (BROS):

Blood Draw - Phlebotomy:

or Ext. 12636

Bronchoscopy Suite:

CT Scan:

Canteen Office:

or Ext. 12063

Canteen Store - VCS Patriot Store:

Cardiology:

Caregiver Support Program:

or Ext. 14308

Case Management - Inpatient:

, 13466, 12189, 12195

Case Management - Outpatient:

or Ext. 16114

Cashier:

Chaplain Service:

Community Care Office:

Community Residential Care Coordinator:

Compensation and Pension:

Cystoscopy:

or Ext. 12264

Dental Clinic:

Dermatology:

Diagnostic Imaging:

Donations:

or Ext. 12023

Ear, Nose and Throat - ENT:

or Ext. 12567

Echocardiography Lab:

or Ext. 13683

Electrocardiogram - EKG (walk-in):

Eligibility:

or Ext. 13250

Emergency Department (ED):

Employee Education - VA Medical Center:

Endocrinology:

Endoscopy Unit:

Enrollment:

or Ext. 13250

Environmental Management Service - EMS:

Eye Clinic:

FOIA - Freedom of Information Act - and Privacy Office:

GI (Gastroenterology) - Liver:

or Ext. 12917

Geriatrics & Extended Care:

Gynecology:

Head and Neck:

or Ext. 12264

Homeless Veteran Clinic:

Hyannis VA Outpatient Clinic:

Identification Cards:

or Ext. 13250

Infectious Disease:

or Ext. 12917

Integrative Health and Wellness Center:

Lesbian, Gay, Bisexual and Transgender Veterans:

or Ext. 16165

Library:

MOVE - Weight Management Program:

MRI (Magnetic Resonance Imaging):

Means Test:

or Ext. 13250

Mental Health:

Mental Health - Administration:

Mental Health - Collaborative Addiction Recovery Services: 

Mental Health - Comprehensive Ambulatory Psychiatry Section - CAPS:

or Ext. 13083

Mental Health - Employment Resource Center:

Mental Health - Inpatient Unit:

Mental Health - Intensive Case Management:

Mental Health - Neuropsychology:

Mental Health - Post-Deployment and Readjustment Program:

Mental Health - Psychosocial Rehabilitation and Recovery Center:

Mental Health - Trauma Recovery Services - PTSD:

Mental Health - Urgent Care:

Middletown VA Outpatient Clinic:

Mobility Manager:

My HealtheVet - Registration:

Neurology:

New Bedford VA Outpatient Clinic:

Nuclear Medicine:

or Ext. 12169

Nutrition and Food Services:

Oncology / Hematology:

or Ext. 13199

Orthopedics:

or Ext. 12264

Patient Advocate Office:

Pharmacy:

Podiatry:

Police Service:

Primary Care:

Prosthetic and Sensory Aids Service:

Psychosocial Rehabilitation and Recovery Center (PRRC):

Public Affairs / News:

Pulmonary:

or Ext. 12917

Release of Information:

, Ext. 13482, 13485

Rheumatology:

or Ext. 12917

Sensory and Physical Rehabilitation Service:

Social Work Services:

Starbucks Coffee Shop:

Thoracic Services:

or Ext. 12264

Transition and Care Management for Returning Service Members:

Transportation:

Ultrasound:

Urology:

or Ext. 12264

Vascular Services:

or Ext. 12264

Voluntary Service:

Women Veterans:

X-ray:

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