What if I can’t sign in to VA.gov because my password doesn’t work?

First, try resetting the password for the account you use to sign in to VA.gov:

• Reset your password on the My HealtheVet website
• Reset your password on the DS Logon website
• Reset your password on the ID.me website

Note: If you need more support from ID.me, visit their support page.
Visit ID.me support

If you've taken the steps above and still can't sign in, call our MyVA411 main information line for help at 800-698-2411, select 0 (TTY: 711).