Skip to Content
Your browser is out of date. To use this website, please update your browser or use a different device.
U.S. flag

An official website of the United States government

What if I can’t sign in to VA.gov because my password doesn’t work?

First, try resetting the password for the account you use to sign in to VA.gov:

Note: If you need more support from ID.me, visit their support page.
Visit ID.me support

If you've taken the steps above and still can't sign in, call our MyVA411 main information line for help at 800-698-2411, select 0 (TTY: 711).

How do you rate your experience on this page?

Error Please select an answer

Related information

VA benefits

  • Health care

    Apply for VA health care, find out how to access services, and manage your health and benefits online.

Need more help?

Last updated: