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Find phone numbers and contact information at the San Francisco VA Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA San Francisco health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Nurse Advice Line

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week.

Call our 24 hour nurse advice line at 800-733-0502.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA San Francisco health care.

Mailing address

VA San Francisco Medical Center
4150 Clement Street
San Francisco, CA 94121

Main phone numbers

Local: 415-221-4810
Toll-free: 800-733-0502

To use TeleType for the Deaf (TTY) services: 711

Admissions Office

415-750-2014


Advice Nurse

Telephone Linked Care (TLC)

415-752-1212
800-733-0502
415-221-4810, ext. 26350


Agent Cashier

415-221-4810, ext. 23030


Audiology/Speech Pathology

415-750-2225


Billing

866-347-2353


Cardiology

415-221-4810, ext. 26139


Caregiver Support Coordinator

415-221-4810, ext. 22801


Chaplain Services

415-221-4810, ext. 24505


Clearlake VA Clinic

707-995-7200


Community Care Office

415-750-2019


Compensation and Pension

415-221-4810, ext. 25171


Disabled Veterans of America (DAV) Transportation Coordinator

415-221-4810, ext. 25612


Dental Service

415-750-2046


Dermatology

415-221-4810, ext. 24548


Diabetes Care

415-221-4810, ext. 23473


Ear, Nose, and Throat

415-221-4810, ext. 22675


Eligibility/Enrollment

415-221-4810, ext. 24066
877-487-2838


Epilepsy Center of Excellence

415-379-5599
415-221-4810, ext. 24689


Eureka VA Clinic

707-269-7500


Eye Clinic

415-221-4810, ext. 22677
415-221-4810, ext. 25770

 

GI Clinic

415-221-4810, ext. 22871


Gastroenterology

415-221-4810, ext. 23344
415-221-4810, ext. 23348


General Practice Residency (GPR) Program

415-750-2046


Geriatrics Clinic

415-221-4810, ext. 22129


Hand Clinic

415-221-4810, ext. 24025


Healthy Heart Program

415-221-4810


Hematology/Oncology

415-221-4810, ext. 23220
415-221-4810, ext. 22202


Hepatitis C Clinic

415-221-4810, ext. 23759


Hoptel

415-221-4810, ext. 22528
415-221-4810, ext. 22529


Hospital Medicine

415-221-4810, ext. 26477


Human Resources

415-221-4810, ext. 22107


Hypertension Clinic

415-221-4810, ext. 22689


Infectious Diseases Clinic

415-750-6902
415-750-3223


Information Desk

415-221-4810, ext. 4141
or Dial 0


Laboratory Medicine Service

415-750-2260


Lesbian, Gay, Bisexual, & Transgender (LGBT) Program

415-281-5126


Lost and Found

415-221-4810, ext. 26450


Main Hospital

415-221-4810
877-487-2838


Medical Practice

415-750-2110


Member Services

415-221-4810, ext. 24066
877-487-2838


Mental Health

415-221-4810, ext. 24824


Metabolic/Endocrine

415-221-4810, ext. 22871
415-221-4810, ext. 25672


Military Sexual Trauma (MST)

415-221-4810, ext. 26038


Movement Disorders

415-379-5530


My HealtheVet Coordinator

415-221-4810, ext. 23706

Neurointerventional Radiology

415-221-4810, ext. 22668


Neurology

415-221-4810, ext. 22011


Neurosurgery

415-221-4810, ext. 24861
415-221-4810, ext. 25673


Nuclear Medicine

415-221-4810, ext. 23071


Nutrition and Food Service

415-221-4810, ext. 23350
415-221-4810, ext. 23351


Oakland VA Clinic

510-267-7800


Occupational Therapy

415-221-4810, ext. 23160


Oncology

415-221-4810, ext. 23220


Opioid Treatment Program

415-221-4810, ext. 22050


Opthamology

415-221-4810, ext. 22677
415-221-4810, ext. 25770


Optometry

415-221-4810, ext. 22677
415-221-4810, ext. 25770


Orthopedics

415-221-4810, ext. 22130


Pain Management

415-221-4810, ext. 23041


Pain Treatment Clinic

415-221-4810, ext. 24282


Parkinson's Disease Research, Education, and Clinical Center

415-379-5530


Patient Experience Specialist

415-221-4810, ext. 26650


Patient Library

415-221-4810, ext. 23302
415-221-4810, ext. 23304


Patient Travel

415-221-4810, ext. 22116


Peer Support/Mental Health

415-221-4810, ext. 22073


Personnel and Occupational Health

415-221-4810, ext. 22735


Pets for Vets

415-221-4810, ext. 22004


Pharmacy

800-847-3203
415-750-6937


Physical Therapy

415-221-4810, ext. 23152


Plastic Surgery (Dermatology)

415-221-4810, ext. 25673


Podiatry

415-221-4810, ext. 24721


Police Service - Emergency

415-221-4810, ext. 22222


Police Service - Non-Emergency

415-221-4810, ext. 22003


Prosthetic Treatment Center

415-221-4810, ext. 22599


Psychosocial Rehabilitation and Recovery Center (PRRC)

415-750-2226


Public Affairs Office

415-750-2012


Radiology

415-221-4810, ext. 22640


Rehabilitation Services

415-221-4810, ext. 23152


Release of Information

415-750-6607


Renal

415-221-4810, ext. 22897
415-221-4810, ext. 25671


Rheumatology

415-221-4810, ext. 25671


San Francisco VA Downtown Clinic

415-281-5100


San Bruno VA Clinic

650-615-6000


Santa Rosa VA Clinic

707-569-2300


Simulation Center

415-221-4810, ext. 22989


Social Work

415-750-2044


Speech Pathology

415-750-2124
415-750-2247


Student Veteran Health Program

415-750-2190


Substance Abuse Outpatient Clinic

415-221-4810, ext. 24896
415-221-4810, ext. 26674


Telephone Linked Care (TLC)

415-752-1212
800-733-0502
415-221-4810, ext. 26350


Transition and Care Management

415-221-4810, ext. 24952
415-221-4810, ext. 23003


Twenty First Street VA Clinic (Oakland - Behavioral Health)

510-587-3400


Ukiah VA Clinic

707-468-7700


Urology

415-221-4810, ext. 25671


Vascular and Endovascular Surgery

415-221-4810, ext. 22897


Visual Impairment Services Team (VIST)

415-221-4810, ext. 22813


Voluntary Service (Center for Development and Civic Engagement)

415-750-2144


Wellness Program

415-221-4810, ext. 24295


Women Veterans Program Manager

415-221-4810, ext. 22835


Women's Comprehensive Health Center

415-750-2174

Media and Press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA San Francisco Health System.

Phone: 415-750-2012
Email: V21SFCPublicAffairs@va.gov

After hours or on weekends, call the operator at 415-815-7769, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by VA San Francisco

Email: 662foia@va.gov
Fax: 415-750-2207
Mail:

VA San Francisco Medical Center
Compliance and Privacy Service (00C)

Privacy Office
4150 Clement St.
San Francisco, CA 94121

For questions about your FOIA request to VA San Francisco

Phone: 415-221-4810, x22135 or x26386

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at Coming Soon!

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018