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Find phone numbers and contact information at San Francisco VA Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Are you a Veteran and new to VA?

Contact us today to schedule an appointment
New Patient Hotline415-750-2281

Patient help and resources

San Francisco VA Health Care System offers services at the following locations:

San Francisco VA Medical Center, Downtown San Francisco, Santa Rosa, Eureka, Ukiah, Clearlake, Oakland, and San Bruno

Contact us today to schedule an appointment:

New Patient Hotline415-750-2281

New Patient Handbook Welcome Packet available to download. Learn about the resources available if you are new to VA. 

Need help? Contact a patient advocate

If you need help getting care, resolving an issue with VA, or want to report a concern to hospital management,  reach out to one of our trained patient advocates. Call to reach the Office of Veterans Experience.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your San Francisco VA Health Care System bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Nurse Advice Line

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week.

Call our 24 hour nurse advice line at 800-733-0502.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at San Francisco VA Health Care System.

Mailing address

VA San Francisco Medical Center
4150 Clement Street
San Francisco, CA 94121

Main phone numbers

Local: 415-221-4810
Toll-free: 800-733-0502
New Patient Scheduling Hotline:

To use TeleType for the Deaf (TTY) services: 711

The Department of Veterans Affairs established 1-800-MyVA411 (800-698-2411) to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.

Call 1-800-MyVA411 for information about:

  • COVID-19 updates
  • Health care eligibility and enrollment
  • VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others
  • The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators
  • Directory assistance and technical support for
  • Debt and payment options

A – F

Admissions Office

Advice Nurse

Telephone Linked Care (TLC)

Agent Cashier

Audiology/Speech Pathology



Caregiver Support Coordinator

Chaplain Services

Clearlake VA Clinic

Community Care Office

Compensation and Pension

Disabled Veterans of America (DAV) Transportation Coordinator

Dental Service


Diabetes Care

Ear, Nose, and Throat


Epilepsy Center of Excellence

Eureka VA Clinic

Eye Clinic


G – M

GI Clinic


General Practice Residency (GPR) Program

Geriatrics Clinic

Hand Clinic

Healthy Heart Program


Hepatitis C Clinic


Hospital Medicine

Human Resources

Hypertension Clinic

Infectious Diseases Clinic

Information Desk

or Dial 0

Laboratory Medicine Service

Lesbian, Gay, Bisexual, & Transgender (LGBT) Program

Lost and Found

Main Hospital

Medical Practice

Member Services

Mental Health


Military Sexual Trauma (MST)

Movement Disorders

My HealtheVet Coordinator

N – Z

New Patient Scheduling Hotline

Neurointerventional Radiology



Nuclear Medicine

Nutrition and Food Service

Oakland VA Clinic

Occupational Therapy


Opioid Treatment Program




Pain Management

Pain Treatment Clinic

Parkinson's Disease Research, Education, and Clinical Center

Patient Experience Specialist

Patient Library

Patient Travel

Peer Support/Mental Health

Personnel and Occupational Health

Pets for Vets


Physical Therapy

Plastic Surgery (Dermatology)


Police Service - Emergency

Police Service - Non-Emergency

Primary Care Appointments

Prosthetic Treatment Center

Psychosocial Rehabilitation and Recovery Center (PRRC)

Public Affairs Office


Rehabilitation Services

Release of Information



San Francisco VA Downtown Clinic

San Bruno VA Clinic

Santa Rosa VA Clinic

Simulation Center

Social Work

Speech Pathology

Student Veteran Health Program

Substance Abuse Outpatient Clinic

Telephone Linked Care (TLC)

Transition and Care Management

Twenty First Street VA Clinic (Oakland - Behavioral Health)

Ukiah VA Clinic


Vascular and Endovascular Surgery

Visual Impairment Services Team (VIST)

Voluntary Service (Center for Development and Civic Engagement)

Wellness Program

Women Veterans Program Manager

Women's Comprehensive Health Center

Media and Press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about San Francisco VA Health Care System.

Phone: 415-750-2012

After hours or on weekends, call the operator at 415-815-7769, and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Requesting records maintained by San Francisco VA Health Care System


San Francisco VA Medical Center
Compliance and Privacy Service (00C)
Privacy Office
4150 Clement St.
San Francisco, CA 94121

For questions about your FOIA request to San Francisco VA Health Care System

Phone: or x26386

Additional FOIA request information

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this site, email our web team at

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Phone: 800-488-8244

VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Learn more about the VA OIG hotline

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Submit a complaint online: Report a Patient Safety Concern or File a Complaint | The Joint Commission
Phone: 800-994-6610

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181