Contact us
Find phone numbers and contact information at San Francisco VA Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
Need help? Contact a patient advocate
If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your San Francisco VA Health Care System bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Nurse Advice Line
The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week.
Call our 24 hour nurse advice line at 800-733-0502.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at San Francisco VA Health Care System.
Mailing address
VA San Francisco Medical Center
4150 Clement Street
San Francisco, CA 94121
Main phone numbers
Local: 415-221-4810
Toll-free: 800-733-0502
To use TeleType for the Deaf (TTY) services: 711
The Department of Veterans Affairs established 1-800-MyVA411 (800-698-2411) to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.
Call 1-800-MyVA411 for information about:
- COVID-19 updates
- Health care eligibility and enrollment
- VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others
- The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators
- Directory assistance and technical support for www.VA.gov
- Debt and payment options
A – F
Admissions Office
Advice Nurse
Telephone Linked Care (TLC)
415-752-1212
800-733-0502
415-221-4810, ext. 26350
Agent Cashier
415-221-4810, ext. 23030
Audiology/Speech Pathology
Billing
Cardiology
415-221-4810, ext. 26139
Caregiver Support Coordinator
415-221-4810, ext. 22801
Chaplain Services
415-221-4810, ext. 24505
Clearlake VA Clinic
Community Care Office
Compensation and Pension
415-221-4810, ext. 25171
Disabled Veterans of America (DAV) Transportation Coordinator
415-221-4810, ext. 25612
Dental Service
Dermatology
415-221-4810, ext. 24548
Diabetes Care
415-221-4810, ext. 23473
Ear, Nose, and Throat
415-221-4810, ext. 22675
Eligibility/Enrollment
415-221-4810, ext. 24066
877-487-2838
Epilepsy Center of Excellence
415-379-5599
415-221-4810, ext. 24689
Eureka VA Clinic
Eye Clinic
415-221-4810, ext. 22677
415-221-4810, ext. 25770
G – M
GI Clinic
415-221-4810, ext. 22871
Gastroenterology
415-221-4810, ext. 23344
415-221-4810, ext. 23348
General Practice Residency (GPR) Program
Geriatrics Clinic
415-221-4810, ext. 22129
Hand Clinic
415-221-4810, ext. 24025
Healthy Heart Program
Hematology/Oncology
415-221-4810, ext. 23220
415-221-4810, ext. 22202
Hepatitis C Clinic
415-221-4810, ext. 23759
Hoptel
415-221-4810, ext. 22528
415-221-4810, ext. 22529
Hospital Medicine
415-221-4810, ext. 26477
Human Resources
415-221-4810, ext. 22107
Hypertension Clinic
415-221-4810, ext. 22689
Infectious Diseases Clinic
Information Desk
415-221-4810, ext. 4141
or Dial 0
Laboratory Medicine Service
Lesbian, Gay, Bisexual, & Transgender (LGBT) Program
Lost and Found
415-221-4810, ext. 26450
Main Hospital
Medical Practice
Member Services
415-221-4810, ext. 24066
877-487-2838
Mental Health
415-221-4810, ext. 24824
Metabolic/Endocrine
415-221-4810, ext. 22871
415-221-4810, ext. 25672
Military Sexual Trauma (MST)
415-221-4810, ext. 26038
Movement Disorders
My HealtheVet Coordinator
415-221-4810, ext. 23706
N – Z
Neurointerventional Radiology
415-221-4810, ext. 22668
Neurology
415-221-4810, ext. 22011
Neurosurgery
415-221-4810, ext. 24861
415-221-4810, ext. 25673
Nuclear Medicine
415-221-4810, ext. 23071
Nutrition and Food Service
415-221-4810, ext. 23350
415-221-4810, ext. 23351
Oakland VA Clinic
Occupational Therapy
415-221-4810, ext. 23160
Oncology
415-221-4810, ext. 23220
Opioid Treatment Program
415-221-4810, ext. 22050
Opthamology
415-221-4810, ext. 22677
415-221-4810, ext. 25770
Optometry
415-221-4810, ext. 22677
415-221-4810, ext. 25770
Orthopedics
415-221-4810, ext. 22130
Pain Management
415-221-4810, ext. 23041
Pain Treatment Clinic
415-221-4810, ext. 24282
Parkinson's Disease Research, Education, and Clinical Center
Patient Experience Specialist
415-221-4810, ext. 26650
Patient Library
415-221-4810, ext. 23302
415-221-4810, ext. 23304
Patient Travel
415-221-4810, ext. 22116
Peer Support/Mental Health
415-221-4810, ext. 22073
Personnel and Occupational Health
415-221-4810, ext. 22735
Pets for Vets
415-221-4810, ext. 22004
Pharmacy
Physical Therapy
415-221-4810, ext. 23152
Plastic Surgery (Dermatology)
415-221-4810, ext. 25673
Podiatry
415-221-4810, ext. 24721
Police Service - Emergency
415-221-4810, ext. 22222
Police Service - Non-Emergency
415-221-4810, ext. 22003
Prosthetic Treatment Center
415-221-4810, ext. 22599
Psychosocial Rehabilitation and Recovery Center (PRRC)
Public Affairs Office
Radiology
415-221-4810, ext. 22640
Rehabilitation Services
415-221-4810, ext. 23152
Release of Information
Renal
415-221-4810, ext. 22897
415-221-4810, ext. 25671
Rheumatology
415-221-4810, ext. 25671
San Francisco VA Downtown Clinic
San Bruno VA Clinic
Santa Rosa VA Clinic
Simulation Center
415-221-4810, ext. 22989
Social Work
Speech Pathology
Student Veteran Health Program
Substance Abuse Outpatient Clinic
415-221-4810, ext. 24896
415-221-4810, ext. 26674
Telephone Linked Care (TLC)
415-752-1212
800-733-0502
415-221-4810, ext. 26350
Transition and Care Management
415-221-4810, ext. 24952
415-221-4810, ext. 23003
Twenty First Street VA Clinic (Oakland - Behavioral Health)
Ukiah VA Clinic
Urology
415-221-4810, ext. 25671
Vascular and Endovascular Surgery
415-221-4810, ext. 22897
Visual Impairment Services Team (VIST)
415-221-4810, ext. 22813
Voluntary Service (Center for Development and Civic Engagement)
Wellness Program
415-221-4810, ext. 24295
Women Veterans Program Manager
415-221-4810, ext. 22835
Women's Comprehensive Health Center
Media and Press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about San Francisco VA Health Care System.
Phone: 415-750-2012
Email: V21SFCPublicAffairs@va.gov
After hours or on weekends, call the operator at 415-815-7769, and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by San Francisco VA Health Care System
Email: 662foia@va.gov
Fax: 415-750-2207
Mail:
San Francisco VA Medical Center
Compliance and Privacy Service (00C)
Privacy Office
4150 Clement St.
San Francisco, CA 94121
For questions about your FOIA request to San Francisco VA Health Care System
Phone: 415-221-4810, x22135 or x26386
Additional FOIA request information
-
Review VA’s requirements for a FOIA request, FOIA Requests - Freedom Of Information Act FOIA (va.gov) including sample requests
-
See the VA FOIA Library, which publishes commonly requested records
-
If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA San Francisco
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at V21SFCPublicAffairs@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420
Learn more about the VA OIG hotline
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181