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Alert - Help prevent the spread of COVID-19

Coronavirus
COVID-19 vaccines: All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page.

Prepare for a visit: Face masks are required in all VA health care facilities but other safety protocols will adjust based on facility COVID-19 health protection levels. To know what to expect, check protection levels on our locations page. Before visiting a patient, review our visitation policy page.

For the latest coronavirus information: Visit the CDC website.

Health Protection Level: MEDIUM (effective 6/20/22)

Visitation Updates:

Facility visitation hours: 12 pm to 6 pm, daily. Screening at entrances and proper masking required.
Outpatient: 1 adult, 18 or older, masked and screened are permitted to accompany a Veteran to an outpatient appointment.
Inpatient: 2 adults, 18 or older, masked and screened are permitted to visit inpatient Veterans.
Community Living Center visits: Call 315-425-4400, extension 54669 to coordinate visitation.

Get updates on affected services and facilities

Main Entrance Construction Alert

Main Entrance Construction Project Updates:

The DAV entrance on Irving Avenue is being used for patient pick-up and drop-off during phase 1 construction.
Phases 2 and 3 construction information will be announced following completion of phase 1.
Facility access via the walking ramp from the parking garage will remain open until phase 2 of the renovation begins.

Get updates on affected services and facilities

Learn what the PACT Act means for your VA benefits

Operating status

VA Syracuse health care facility operating statuses and emergency information.

Facility operating statuses
Emergency resources

Facility operating statuses

Syracuse VA Medical Center

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Auburn VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Binghamton VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Donald J. Mitchell Department of Veterans Affairs Outpatient Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Erie East VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Erie West VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Oswego VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Potsdam VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

South Salina VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Tompkins County VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Watertown 2 VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Watertown VA Clinic

Limited services and hours

Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.

Everyone must wear a mask.
Your care partner is welcome (no other visitors).
Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans crisis line: 988, ext. select 1

24-hour nurse: 888-838-7890

Change your appointment: 315-425-8400

Media inquires: 315-575-0722

National Veterans helpline: 800-507-4571

Patient locator: 315-425-4400

Pharmacy refill: 800-792-4334, ext. 56505

Staff locator: 866-233-0152

Telephone care: 888-838-7890

Suicide prevention: 800-273-TALK (8255)