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Operating status

VA Syracuse health care facility operating statuses and emergency information.

Facility operating statuses

Syracuse VA Medical Center
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Auburn VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Binghamton VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Donald J. Mitchell Department of Veterans Affairs Outpatient Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Erie East VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Erie West VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Oswego VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Potsdam VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

South Salina VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Tompkins County VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Watertown 2 VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Watertown VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans crisis line: 988, ext. select 1

24-hour nurse: 888-838-7890

Change your appointment: 315-425-8400

Media inquires: 315-575-0722

National Veterans helpline: 800-507-4571

Patient locator: 315-425-4400

Pharmacy refill: 800-792-4334, ext. 56505

Staff locator: 866-233-0152

Telephone care: 888-838-7890

Suicide prevention: 800-273-TALK (8255)