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Operating status

VA Syracuse health care facility operating statuses and emergency information.

Facility operating statuses

Syracuse VA Medical Center
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Auburn VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Binghamton VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Donald J. Mitchell Department of Veterans Affairs Outpatient Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Erie East VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Erie West VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Oswego VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Potsdam VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
South Salina VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Tompkins County VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Watertown 2 VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.
Watertown VA Clinic
Limited services and hours
Due to the COVID-19 global pandemic, the Syracuse VA Medical Center and Community Based Outpatient Clinics have limited services. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans crisis line: 988, ext. select 1

24-hour nurse: 888-838-7890

Change your appointment: 315-425-8400

Media inquires: 315-575-0722

National Veterans helpline: 800-507-4571

Patient locator: 315-425-4400

Pharmacy refill: 800-792-4334, ext. 56505

Staff locator: 866-233-0152

Telephone care: 888-838-7890

Suicide prevention: 800-273-TALK (8255)