Skip to Content

Billing and insurance

You can pay your VA Tennessee Valley Healthcare System bill online, by phone, mail, or in person.

If you have questions about the copay balance on your VA Tennessee Valley health care bill, call us toll free at 888-313-5421. We're here Monday through Friday, 10 a.m. - 3 p.m. 

Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.

Pay online, by phone, or by mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office at our Nashville VA Medical Center campus or Alvin C. York campus.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Agent Cashier's office
Ground floor
Room D-125
Map of Nashville VA Medical Center campus
Hours: 10 a.m. - 3 p.m.

Agent Cashier's office
Building 3
Ground floor
Room G-13
Map of Alvin C. York Veterans' Administration Medical Center campus
Hours: 10 a.m. - 3 p.m.

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance