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Learn what the PACT Act means for your VA benefits

Billing and insurance

You can pay your VA Washington DC health care bill online, by phone, mail, or in person.

Questions about copay balance

For questions about the copay balance of your VA health care bill, call us toll free at the number below. You won't need to pay any copays for X-rays, lab tests, preventative tests, and services like health screenings or immunizations.

Phone

866-400-1238

Hours

  • Mon. 7:00 a.m. to 7:00 p.m.
  • Tue. 7:00 a.m. to 7:00 p.m.
  • Wed. 7:00 a.m. to 7:00 p.m.
  • Thu. 7:00 a.m. to 7:00 p.m.
  • Fri. 7:00 a.m. to 7:00 p.m.
  • Sat. Closed
  • Sun. Closed

Pay online, by phone, or mail

Find out how to make a payment—and what to do if you're having trouble making payments or you disagree with your bill.

Pay online, by phone, or by mail

Pay in person

To pay your copay bill in person, visit the agent cashier's office.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Washington VA Medical Center

50 Irving Street, Northwest Washington, DC 20422-0001

Agent Cashier Window

Washington DC VA Medical Center, Building First Floor, Room 1E 102

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Private and other health insurance

If you have another form of health coverage—like Medicare, Medicaid, TRICARE, or a private insurance plan through your spouse’s employer—please bring your insurance card with you to your health care appointment.

Learn how VA health care works with other health insurance