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Health services

VA West Texas Healthcare System offers a wide range of health, support, and facility services for Veterans in West Texas and Eastern New Mexico. Click on a service below for more details like which clinic or medical center offers that service.

Primary care

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Available at these locations

Care we provide at VA West Texas health care

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We're here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Available at these locations

Care we provide at VA West Texas health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life. They will also work with family members or caregivers who support you.

Available at these locations

Care we provide at VA West Texas health care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • women's health care
  • Radiology
  • Social services
  • Telehealth
Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Available at these locations

Care we provide at VA West Texas health care

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women's health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

Mental health care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Available at these locations

Care we provide at VA West Texas health care

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support
Learn more about our VA treatment programs
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Available at these locations

Care we provide at VA West Texas health care

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Available at these locations

Care we provide at VA West Texas health care

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It's normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Available at these locations

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Call our Veterans Crisis Line at 800-273-8255 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Available at these locations

Care we provide at VA West Texas health care

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Specialty care

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Available at these locations

Care we provide at VA West Texas health care

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Available at these locations

Care we provide at VA West Texas health care

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Available at these locations

Care we provide at VA West Texas health care

If you're eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Available at these locations

Care we provide at VA West Texas health care

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Available at these locations

Care we provide at VA West Texas health care

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease

Our ophthalmology specialists diagnose and provide medical and surgical care for conditions that affect your eyes—like cataracts, glaucoma, macular degeneration and diabetic retinopathy. 

Available at these locations

Care we provide at VA West Texas health care

We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:

  • Medical care for glaucoma, eye infections, and other conditions
  • Surgery for cataracts, traumatic eye injuries, and other problems
  • Treatment for eye conditions related to illnesses like diabetes or arthritis
  • Plastic surgery to repair droopy eyelids, clear blocked tear ducts, and perform eyelid and facial reconstruction (oculoplastics)
Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Available at these locations

Care we provide at VA West Texas health care

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can't be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

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Care we provide at VA West Texas health care

Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:

  • Pain and symptom management
  • Emotional, spiritual, and psychosocial support for you and your family
  • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
  • Education to help you and your family make informed health care decisions and know what to expect as your health declines
  • Bereavement care to help surviving family members during the grieving process
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries

If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Available at these locations

Care we provide at VA West Texas health care

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation
  • Medication, stretching, and massage for short-term pain relief
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain
  • Recreation therapy to create coping and social skills
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
  • Assessment and treatment of speech, language, and swallowing disorders

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Available at these locations

Care we provide at VA West Texas health care

If you're living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

We provide a thoughtful, wide-ranging approach to treating Veterans who have injuries to multiple body systems caused by a single event.

Available at these locations

Care we provide at VA West Texas health care

Our specialized rehabilitation program network serves severely injured Veterans and service members who have multiple combat- or civilian-related traumatic injuries. We offer:

  • Physical, visual, and cognitive rehabilitation
  • State-of-the-art prosthetics
  • Psychological and psychosocial services
  • Ongoing case management services
We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Available at these locations

Care we provide at VA West Texas health care

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Available at these locations

Care we provide at VA West Texas health care

We provide long-term care to help you and your family when you're dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Available at these locations

Care we provide at VA West Texas health care

VA has the nation's largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Social programs and services

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Available at these locations

Care we provide at VA West Texas health care

If you're a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren't already covered. For all caregivers, we can:

 

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Available at these locations

Care we provide at VA West Texas health care

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

 

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Available at these locations

Care we provide at VA West Texas health care

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

 

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Available at these locations

Care we provide at VA West Texas health care

If you're a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

 

  • Help the medical center address minority Veterans' needs
  • Meet minority Veterans' needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Available at these locations

Care we provide at VA West Texas health care

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

 

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Available at these locations

Care we provide at VA West Texas health care

We can help you readjust to civilian life if you're returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

 

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Available at these locations

Care we provide at VA West Texas health care

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Other services

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Available at these locations

Care we provide at VA West Texas health care

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

If you have to travel far for care, we may be able to reimburse (repay) you for travel expenses. We can also help arrange transportation for getting to and from your VA appointment.

Available at these locations

Care we provide at VA West Texas health care

If you're traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).

  • Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
  • Mileage reimbursement debit cards

Learn more about VA travel pay reimbursement

We can help you reach your job and career goals with one-on-one support, counseling and training. Many graduates of our programs go on to work here at VA.

Available at these locations

Care we provide at VA West Texas health care

We help Veterans with physical and mental health challenges find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies. We offer 3 services:

  • Our transitional work program matches Veteran's skills with a specific job and provides supervision to help them gain work experience
  • Our supported employment program provides long-term support for Veterans with serious mental illnesses or physical disabilities to help them compete for jobs in their communities
  • Our vocational assistance program trains Veterans living at our residential facility to improve their job-search and career development skills

Learn more about VA vocational rehabilitation