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Veterans Crisis Line Badge

Office of Accountability and Whistleblower Protection

 

OAWP Complaint Process

How Do I Report My Concerns

OAWP maintains a system that is managed throughout the day, 7 days a week and can receive concerns and complaints in the following ways:

  1. Tip-line: 202-461-4119
  2. Email: VAAccountabilityTeam@va.gov
  3. Mail: 810 Vermont Ave NW Washington DC 20420
  4. Secure Fax: 202-495-5351
  5. Employee Disclosure Form
    *This form is only for use by VA Employees or Applicants for Employment


Operating hours

Monday through Friday, 8:00 a.m. to 5:00 p.m. However, the office is closed during national holidays.

What Does OAWP Do After It Receives My Complaint ?

Every concern or complaint received will be processed through the Triage Division. The Triage team will review each complaint, provide a thorough review and decipher the nature and severity of the allegations. Each person submitting a complaint will be contacted to further discuss the situation. Afterwards, the investigative process begins. Those complaints that are less serious and are determined as a personnel related issue are redirected and managed internally.