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Tulsa Eleventh Street VA Clinic

Location and contact information

Check on Mondays for each facility’s latest guidelines.

Address

10159 East 11th Street, Guaranty Building
Tulsa, OK 74128-1530

Phone numbers

Main phone: 888-397-8387
Mental health care: 918-384-4551

Clinical hours

  • Mon: 8:00 a.m. to 6:00 p.m.
  • Tue: 8:00 a.m. to 6:00 p.m.
  • Wed: 8:00 a.m. to 6:00 p.m.
  • Thu: 8:00 a.m. to 6:00 p.m.
  • Fri: 8:00 a.m. to 6:00 p.m.
  • Sat: Closed
  • Sun: Closed
11th_street

Prepare for your visit

Click on a topic for more details.

Current Visitation Policy: Due to the rise in COVID (Delta variant), Eastern Oklahoma VA Health Care System (EOVAHCS) asks that you adhere to the following guidelines. These procedures are in place for your safety.

EOVAHCS allows one caregiver to be present with the patient for emotional support during their stay. EOVAHCS allows for one support person of the Veteran’s choice unless the individual's presence infringes on others’ rights or safety. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. 

Masks Required: Everyone entering EOVAHCS facilities are required to wear a face covering. If you do not have one, VA will provide one to you. 

Screening Measures: All VA medical facilities have implemented screening measures for COVID-19. To answer screening questions in advance, you may text 53079, type “screen” into the text box, and hit send. Show your “OK to proceed” to the door screener.

Visiting Hours: Visiting hours vary based on the patient’s location and care: 

  • One Caregiver is allowed in the General medical, surgical and rehabilitation units – Check with the Veteran’s medical team for visiting hours. If the Veteran is unable to communicate, family members can discuss their preferences with the medical team. 
  • One Caregiver is allowed in the Emergency Department and Intensive Care Unit– the nurse manager or charge nurse sets visiting hours based on the Veteran’s condition and activity.
  • Inpatient COVID-positive Veterans cannot have visitors. Special considerations may be available for Veterans receiving End of Life care.
  • Behavioral Medicine (Psychiatric) Unit does not allow in-person visitation. Only phone calls are allowed.

Visitors:

Children under the age of 18 are not allowed inside VA medical facilities, except for nursing infants.

Clergy are welcome to visit patients who are members of their religious group at the discretion of the unit’s physicians or nurses.

Phone calls or virtual calls may be an alternative to an in-person visit. Please contact Social Work Service at 918-577-4144 for more information.

Cost: Free

Wheelchair availability: Tulsa Eleventh Street VA Clinic has wheelchairs available upon arrival for patients who need them to access the building.

The Veterans Transportation Service (VTS) provides transportation to the Jack C. Montgomery VA Medical Center and Tulsa CBOC’s for Veterans with special needs and Veterans who don’t have transportation to and from their outpatient appointments.

The VTS Dispatcher will screen all Veterans prior to scheduling a ride and upon arrival. For more information, call 918-252-8030 (Tulsa) or  918-577-4215 (Muskogee).

Who's Eligible?

All Veterans enrolled at the medical center are eligible for the VTS, but top priority will be given to Veterans with disabilities, wheel-chair bound, cancer patients, dialysis and amputee patients and those who are at a high risk for suicide.

How do I schedule a ride?

Veterans can schedule transportation by calling the VTS call center at 918-252-8030 (Tulsa) or  918-577-4215 (Muskogee).

VTS drivers are in Muskogee are available Monday through Friday from 5 a.m. to 8:30 p.m.  We request that if you are riding with VTS from an area outside of Muskogee, that your appointments be scheduled  between 10 a.m. to noon.

VTS drivers in Tulsa is available Monday through Friday from 7 a.m. to 3:30 p.m.  We request that appointments be scheduled between 8:30 am and 2 pm.  Service in Tulsa is currently limited to a 30 mile radius around Tulsa.

We request riders try to schedule with VTS at least 48 hours in advance.

Weekly Transportation Schedule

Monday – Sallisaw, Vian, Park Hill, Tahlequah, Gore, Fort Gibson

Tuesday - Coweta, Claremore, Broken Arrow, Wagoner

Wednesday - Pryor, Inola, Wagoner, Grove, Vinita, Miami, Chouteau  

Thursday - McAlester, Stigler, Eufaula, Checotah, Porum, Kiowa, Hartshorne

Friday - Anywhere we need to go. 

NOTE: Patients seeking transportation outside the set areas and days above in the Okmulgee, Henryetta and Morris area may contact Okmulgee Creek Nation at 918-732-7909/7908.

DAV Transportation

DAV provides transportation for Veterans in Tulsa. To schedule a ride, please call 918-232-2750.

DAV Volunteers Needed

To volunteer to become a DAV volunteer, please call 918-232-2750.


Alternate Government Transportation

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA Eastern Oklahoma health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Addiction and substance abuse care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Contact information

Hours

  • Mon. 8:00 a.m. to 6:00 p.m.
  • Tue. 8:00 a.m. to 6:00 p.m.
  • Wed. 8:00 a.m. to 6:00 p.m.
  • Thu. 8:00 a.m. to 6:00 p.m.
  • Fri. 8:00 a.m. to 6:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Care we provide at Eastern Oklahoma VA Health Care System

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through our therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about VA treatment programs.

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

Our Audiology and Speech Pathology clinics provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Speech pathologists (aka speech therapists) assist patients with disorders or impairments in speech, language, fluency, voice, cognitive communication, swallowing (aka dysphagia), and laryngectomy (surgical removal of the larynx, which contains your vocal cords).
  • Occupational therapists treat injured, ill, or disabled patients through the therapeutic use of everyday activities. They help these patients develop, recover, improve, as well as maintain the skills needed for daily living and working.

Learn more about VA hearing aids

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Contact information

Hours

  • Mon. 8:00 a.m. to 6:00 p.m.
  • Tue. 8:00 a.m. to 6:00 p.m.
  • Wed. 8:00 a.m. to 6:00 p.m.
  • Thu. 8:00 a.m. to 6:00 p.m.
  • Fri. 8:00 a.m. to 6:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

We help homeless Veterans, or those at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

Intimate partner violence support

If you feel that you or a loved one are in or may be in a potentially abusive or violent relationship, we can help.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Intimate partner violence (IPV) is when a current or former intimate partner (like a boyfriend, girlfriend, or spouse) stalks, harms, or threatens to harm their partner. Intimate partner violence can be emotional, physical, or sexual. It can also lead to short-term and long-term health problems, and a wide range of mental health issues. If you or someone you know is in a potentially abusive or violent relationship, we can help. We offer:

  • Safety Planning
  • Support Groups
  • Individual Therapy
  • Links to community-based support groups, and advocacy and legal services
  • Referrals to and coordination with other VA treatment providers
  • Connection to domestic violence shelters
  • Homeless Veteran services
  • Interventions for Veterans who use violence in their intimate relationships

Learn more about intimate partner violence

Points of Contact

  • Please contact your Primary Care Team or Behavioral Medicine Service to get connected with these resources.
  • 24 hour assistance is available through the National Domestic Violence hotline: 1-800-799-SAFE or text LOVEIS to 22522*.

 

 

 

 

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential inpatient and outpatient services include individual and group therapy for:

  • Aggressive or self-harming behaviors
  • Anxiety, addictive behaviors, and personality disorders
  • Emergency services/stabilization
  • Marriage and relationship problems
  • Medication management
  • Military Sexual Trauma
  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Psychosocial Rehabilitation
  • Posttraumatic stress disorder (PTSD)
  • Smoking cessation
  • Suicide prevention
  • Transition and care management for returning Veterans (OIF/OEF/OND)
  • Treatment for addictive disorders, including residential rehabilitation treatment programs

We offer a wide range of behavioral and psychological interventions including:

  • Medication Management
  • Biofeedback therapy
  • Exposure therapy
  • Cognitive Behavioral Therapy
  • Emergency services/stabilization
  • Inpatient mental health
  • Intensive Community Mental Health Recovery Services: Learn more
  • Treatment for medication resistant depression such as:
    • Ketamine infusion
    • Transcranial Magnetic Stimulation
  • Group Therapy

Learn more and connect with a care coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Care we provide at VA Eastern Oklahoma health care

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma.

Our services include:

  • Art Groups in Muskogee and Tulsa
    • Watch our video to learn more. For more information about these art groups, please contact Marlene Diaz, Peer Support Specialist, at 888-397-8387, ext. 73448.
  • Counseling
  • Psychiatric care

Veterans do not need to have a VA disability rating, have reported MST or have other documentation of the experience to get this care. These services may also be available to Veterans not eligible for other VA care. 

MST Program Point of Contact

Jennifer Chafin-Van Dusen, LCSW

Military Sexual Trauma (MST) Coordinator/Therapist

918-384-4589

Learn more  about MST and VA’s MST-related services.

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Schedule an appointment online

Posttraumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for homeless Veterans
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Appointments

Referral required? No

Walk-ins accepted? Yes

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Contact information

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

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