Contact us
Find phone numbers and contact information at VA Long Beach Healthcare System for frequently requested services like patient advocates, medical records, billing and insurance, and more.
Patient help and resources
After-Hours Assistance
Please call Veterans Integrated Service Network (VISN) 22 Telephone Advice Nurse Call Line at 877-252-4866 for an evaluation from a triage nurse and, when appropriate, referral to an urgent care center in the community.
Patient advocate
Do you have a complaint, compliment, or suggestion? Share it so we can better serve you. We have a philosophy of attempting to resolve issues at the front-line level; reaching out to your Service-Level Advocate representative first may result in resolving issues in a more timely manner. However, at VA Long Beach, we aim to be the #1 Healthcare System in the nation, whether you had an exceptional experience or we didn’t meet your needs, please let us know.
Phone: 562-826-5467
Email: vhalonpatientadvocateoffice@va.gov
Medical records office
Access your medical records online or request a copy of your records from our Release of Information office.
Billing and insurance
Pay your VA Long Beach health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.
Pharmacy
Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.
Phone directory and mailing address
Find phone numbers for many of the administrative and program offices at VA Long Beach health care.
Mailing address
Tibor Rubin VA Medical Center
5901 East 7th Street
Long Beach CA 90822
Main phone numbers
Local: 562-826-8000
Toll-free: 888-769-8387
To use TeleType for the Deaf (TTY) services: 711
A – F
Acupuncture
562-826-8000, ext. 13664
Administrative Officer of the Day (AOD)
562-826-8000, ext. 13200
Cell: 562-577-6117
Agent Orange
562-826-8000, ext. 13042
Allergy and Immunology Clinic
562-826-8000, ext. 15485
Anesthesia Clinic
Anticoagulation Clinic
562-826-8000, ext. 13399
Army’s Wounded Warrior Program (AW2)
Arthritis Clinic
562-826-8000, ext. 13430
Audiology
Barber Shop
562-826-8000, ext. 13646
714-600-1759
Beneficiary Travel
Billing: 562-826-8000, ext. 13115
Travel (Cust. Svc.): 562-826-5167 or 562-826-8000, ext. 13581
Travel (Message): 562-826-5888
Blind Rehab Center (BRC)
562-826-8000, ext. 16718
Blinded Veterans Association (BVA)
562-826-8000, ext. 16718
Canteen
Patriot Café: 562-826-8000, ext. 13783, 13583
Patriot Store: 562-826-5442 or 562-826-8000, ext. 12950
Cardiology Fellow Clinic
562-826-8000, ext. 12292, 13430
Caregiver Support Program
562-826-8000, ext. 14764, 14659
Cashier
562-826-8000, ext. 13671, 12332
CAT Scan (Radiology)
Scheduling: 562-826-5657
General: 562-826-8000, ext. 13770
Cath Lab
562-826-5486
562-826-8000, ext. 12001
Chaplain Services/Chapel
Cholesterol
562-826-8000, ext. 12043
Compensation & Pension
Coumadin Clinic
562-826-8000, ext. 12871
Dental
Dermatology
562-826-8000, ext. 13630, 13117
Diabetic Clinic
562-826-8000, ext. 12292, 13430
Dialysis
Ear Nose & Throat/Plastic Surgery
Echo Cardiology/Cardiogram Lab
562-826-8000, ext. 13877
Electro-Cardiogram (EKG)
562-826-5065
562-826-8000, ext. 16056
Electro-Encephalogram (EEG)
562-826-8000, ext. 13816, 13817
Eligibility, Enrollment/Means Testing
562-826-8000, ext. 12960
Emergency Department (ER) 24/7
562-826-5438
562-826-8000, ext. 13558
Emergency Management
562-826-8000, ext. 12359
Endocrinology
562-826-8000, ext. 13430, 12292
Engineering Department
562-826-8000, ext. 13713, 13754
Environmental Management Service (EMS)
562-826-8000, ext. 13421
Escort Service
Bldg.126 OP /Sta 126: 562-826-8000, ext. 12266
Bldg.133 CLC /Sta 133: 562-826-8000, ext. 14681
Bldg.150 SCI /Sta 150: 562-826-8000, ext. 14680
Bldg.164 Rm. 108 /Sta 164: 562-826-8000, ext. 12748
Bldg.165 (Next to “The Egg” Westside) /Sta 165: 562-826-8000, ext. 17215
Bldg.166 (Next to “The Egg” Eastside) /Sta 166: 562-826-8000, ext. 17214
Wheelchair Patients: 562-826-5715
Integrated Ethics
562-826-8000, ext. 12781, 14339
Event Monitor Clinic
562-826-8000, ext. 16777
Experience Office
562-826-8000, ext. 13856
External Discrimination Complaints Program
Fisher House
G – M
Gastrointestinal Clinic
562-826-8000, ext. 13147
Gastrointestinal Lab
Geriatrics Evaluation & Management (GEM)
562-826-8000, ext. 12554
GI Clinic (Specialty Clinic)
562-826-8000, ext. 13430
562-826-5847
562-826-8000, ext. 13147
GI Lab (Endoscopy/Colonoscopy)
Golf Cart Services
Hematology/Oncology
562-826-8000, ext. 13083, 12292
Health Administration Service (HAS)
562-826-8000, ext. 14516
Hepatitis
562-826-8000, ext. 12944
Home Based Primary Care (HBPC)
562-826-5347
562-826-8000, ext. 13802
Home Oxygen
Home Telehealth
Homemaker Home Health Aid
562-826-8000, ext. 14266, 14750
HUD-Veterans Affairs Supportive Housing (HUD-VASH)
562-826-8000, ext. 12054, 16919
Human Resources/Management Services
Hyperbaric Oxygen
Infectious Diseases
562-826-8000, ext. 13430, 13433
Inferential Radiology (IR)
562-826-8000, ext. 14593
Infusion Clinic
562-826-5851
562-826-8000, ext. 14894
IT Help Desk
562-826-8000, ext. 13606
Lab (Outpatient Lab/Phlebotomy)
562-826-8000, ext. 14125
Liver Clinic
Mammography
Scheduling: 562-826-5657
562-826-8000, ext. 14745
Medical Library
Medical Media
Medical Records—Release of Information
562-826-8000, ext. 13310, 12962
Mental Health Intensive Case Management (MHICM)
562-826-8000, ext. 13565
562-826-5601, 562-826-5758
FAX: 562-826-5461
Military Sexual Trauma (MST)
562-826-8000, ext. 14271
Million Veteran Program
MOVE Weight Management Program
562-826-8000, ext. 16571, 12980
MRI
562-826-5798
562-826-8000, ext. 12168
My HealtheVet
562-826-8000, ext. 12563
877-327-0022
N – Z
Nephrology Clinic
Neurology
562-826-8000, ext. 13430, 12292
Non-VA Care Coordination (NVCC)
562-826-8000, ext. 14704
Nuclear Medicine
Scheduling: 562-826-5565
562-826-8000, ext. 14538
Nutrition
562-826-8000, ext. 16571
Occupational Health (Employee Health)
562-826-5450
562-826-8000, ext. 13079
Occupational Therapy
Ophthalmology
562-826-8000, ext. 17290
Optometry
844-808-2020
562-826-8000, ext. 17417
Orthopedics
562-826-5432
562-826-8000, ext. 12665
562-826-5564
Pacemaker Clinic
562-826-8000, ext. 16394, 13813
Podiatry
Pantages Theatre
562-826-8000, ext. 13523
Pathology and Lab Medicine Admin
562-826-5513,
562-826-8000, ext. 14104
Pathways Recovery Clinic
562-826-8000, ext. 14333
Patient Advocate Office
Patient Centered Care Office
562-826-8000, ext. 13044
Patient Education Resource Center (PERC)
Booking: 562-826-8000, ext. 12322
Classroom: 562-826-8000, ext. 12900
Pain Clinic
562-826-8000, ext.17237
Pain Management (Mental Health)
562-826-8000, ext. 14394, 15604
Patient Safety
562-826-8000, ext. 12017
Patriot Café
562-826-8000, ext. 13783
Patriot Store
Peer Support
562-826-8000, ext. 14006, 14035, 14874
Personal Care Clinic
562-826-8000, ext. 17038
Pharmacy (Outpatient)
Physical Therapy
Physical and Occupational Therapy
562-826-8000, ext. 14335
P.I.E.R. Center
562-826-8000, ext. 13005
Podiatry
562-826-8000, ext. 17256
Police Dispatch
Emergency: 562-826-5911
Non-Emergency: 562-826-5800
PIV Badge
562-826-8000, ext. 14436, 14448
Primary Care, Patient Aligned Care Team (PACT) Clinics
Privacy Officer
562-826-8000, ext. 12650, 13346
Prosthetics
Psychiatry (Outpatient)
Psychology (Outpatient and General)
Public Affairs Office (PAO)
Pulmonary Clinic
Pulmonary Function Lab
Quality Management
Radiation Oncology
Radiology (Main Xray)
Interventional Radiology: 562-826-8000, ext. 14593
Mammography: 562-826-5657
Nuclear Medicine: 562-826-5565
Ultrasound: 562-826-5657
X-Ray: 562-826-5657
Recovery Room
562-826-8000, ext. 14206
Recreational Therapy (Spinal Cord Injury)
562-826-8000, ext. 13128
Red Cross
562-826-8000, ext. 13733, 14664, 14465
Registration and Eligibility
562-826-8000, ext. 12692
Renal/Transplants
562-826-8000, ext. 13430
562-826-5847
Rehabilitation
562-826-5554
562-826-8000, ext. 14539
Research/Admin Offices
Respiratory
Rheumatology/Arthritis
562-826-8000, ext. 13430, 12292
Risk Management
562-826-8000, ext. 13170
Safety, Occupational Health & Environment (GEMS)
Shuttle Bus/Bus & Motor Pool
562-826-8000, ext. 13232
Wheelchair Patients: 562-826-5715
Afterhours (VA Police): 562-826-5800
Sleep Lab
562-826-8000, ext. 14832
562-826-5837
Social Work Services
562-826-8000, ext. 13120
562-826-5918
Specialty Care Clinics (Outpatient)
562-826-8000, ext. 12292, 13430
Speech Pathology
562-826-5415
562-826-8000, ext. 13282
Spinal Cord Injury (SCI) Outpatient
Substance Abuse Treatment Center (SATC)
Suicide Awareness Prevention
562-826-8000, ext. 13652
Surgery
562-826-8000, ext. 12094, 12209
General Surgery and Surgery Clinics: 562-826-8000, ext. 12100
Surgery, Pre-OP: 562-826-8000, ext. 14978
Surgery, Same Day: 562-826-5871
Tele-Care (After Hours)
T.I.D.E.S. Clinic (Translating Initiatives for Depression into Effective Solutions)
Transfer Coordinator
562-826-5038
562-826-8000, ext. 1542
Traumatic Brian Injury (TBI)
562-826-8000, ext. 14296, 11156
Travel (see “Beneficiary Travel”)
Treadmill
562-826-8000, ext. 13880, 13768
Urgent Mental Health Care
562-826-8000, ext. 12304
562-826-5737
Urology
562-826-5275,
562-826-5434,
562-826-5562
VA Care in the Community (VACC)
562-826-8000, ext. 12995
VA Desert Pacific Credit Union
Valet Parking
562-826-8000, ext. 13979
Veteran Choice Program Tri-West
Veterans Experience Team Specialist (Patient Advocates)
Veterans Family Assistance
Veterans Transition Center
Call Center: 562-826-8000, ext. 12990
562-826-5353
VIST Coordinator (Visual Impairment Service Team)
Women’s Health Clinic
Woman’s Program Manager
Women’s Mental Health
562-826-8000, ext. 14919
Media and press
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Long Beach Healthcare System.
Phone: 562-826-5373
Email: vhalonpublicaffairs@va.gov
After hours or on weekends, call the operator at 562-826-8000 and ask for the administrator on duty.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.
Requesting records maintained by VA Long Beach
Mail:
Tibor Rubin VA Medical Center
Release of Information(HIMS)
5901 East 7th Street
Long Beach, CA 90822
For questions about your request to VA Long Beach
Phone: 562-826-8000, ext. 13344
Additional FOIA request information
-
Review VA’s requirements for a FOIA request, including sample requests.
-
See the VA FOIA Library, which publishes commonly requested records.
-
If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Long Beach.
Report an issue
Give us website feedback
To report a technical issue or give us feedback about this site, email our web team at vhalonpublicaffairs@va.gov.
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Phone: 800-488-8244
Mail:
VA Inspector General Hotline (53e)
810 Vermont Avenue NW
Washington, DC 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.
Submit a complaint online
Phone: 800-994-6610
Fax: 630-792-5636
Email: complaint@jointcommission.org
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181