Pharmacy

Mail back the refill request form that comes with your prescription to the provided address.

Please don’t drop off the form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.

Veterans may use the mail-out program for convenient home delivery. This option should be discussed with the provider during a visit.

Refills should be requested at least three to four weeks prior to running out of medication.

If there are no active (unexpired) Lovell FHCC prescription refills remaining, patients must contact their provider to request a new prescription. To request a new prescription, patients may also call the Telephone Advice Clinic at 224-610-2920.

To refill by phone, please call 800-393-0865 (toll free from outside the Lovell Federal health care area). Refills and renewals of your prescriptions will be mailed to your home.

Refills should be requested at least three to four weeks prior to running out of medication.

If there are no active (unexpired) Lovell FHCC prescription refills remaining, patients must contact their provider to request a new prescription. To request a new prescription, patients may also call the Telephone Advice Clinic at 224-610-2920.

MyHealtheVet allows enrolled Veterans the ability to quickly refill existing prescriptions online for home delivery. Please visit MyHealtheVet for more information.

Refills should be requested at least three to four weeks prior to running out of medication.

If there are no active (unexpired) Lovell FHCC prescription refills remaining, patients must contact their provider to request a new prescription. To request a new prescription, patients may also call the Telephone Advice Clinic at 224-610-2920.

You can pick up new prescription orders at our Lovell Federal health care pharmacy.

We ask that you don't try to refill prescriptions in person, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions.

Outpatient prescriptions and refills will be processed the next regular business day by FHCC Outpatient pharmacy. During closed periods, emergency room discharge prescriptions can be filled at the Lovell FHCC inpatient pharmacy, Bldg. 133 Rm. 1A-136.

For Veterans with a service-connection of less than 50-percent, a co-payment for your prescriptions will be billed. This is based on income and current Department of Veterans Affairs regulations. For more information about medication co-payments, please see the Department of Veterans Affairs’ FAQ on the topic or visit the VA Health Care Overview Web site.

Co-Payments:
$0 for<50% service-connected; service-connected medication; financially-exemption patients*
$5 for Tier 1 (preferred generics) 
$8 for Tier 2 (non-preferred generics and some OTCs) 
$11 for Tier 3 (brand name) of non service connected medications*
*Based on current VA eligibility guidelines

Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at:

Lovell Federal Health Care Center, West Campus Pharmacy, Building 133 EF, Ambulatory Care Center, 1st floor