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William S. Middleton Memorial Veterans' Hospital

Our medical center provides primary care and specialty health services, including cardiology, emergency services, mental health care, treatment for post-traumatic stress disorder (PTSD), suicide prevention, women’s health services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our William S. Middleton Memorial Veterans Hospital in Madison, WI.

Location and contact information

Address

2500 Overlook Terrace
Madison, WI 53705-2254

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
William S. Middleton Memorial Veterans Hospital

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Chaplains at the William S. Middleton Memorial Veterans Hospital serve people of all faiths and traditions as well as patients and families looking for support.

Learn more about chaplain services. 

Other services at VA Madison health care

Health services offered here

Select a topic to learn more.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is required

Addictive Disorders Treatment Program

Service Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Virtual appointments may be available outside these hours, please call.

We support Veterans in their recovery journey through inpatient and outpatient services, as well as educational programs. Our Addictive Disorders Treatment Program (ADTP) offers a comprehensive, evidence-based recovery program for veterans with substance use and co-occurring mental health disorders in various therapy settings.

Learn more about our Addictive Disorders Treatment Program (ADTP)

Advice nurse

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Call at your convenience

Our Nurse Advice Line provides free, confidential answers to many of your and your family's health care questions.

Call:  We’re here 24 hours a day, 7 days a week.

Amputation care

If you face or have had an amputation, our team will support you with thoughtful, compassionate care.

Visit our office, by appointment only

Virtual visits may be available

A referral is required

Physical Medicine and Rehabilitation Clinic

Service Hours

  • Mon. 7:30 a.m. to 4:00 p.m.
  • Tue. 7:30 a.m. to 4:00 p.m.
  • Wed. 7:30 a.m. to 4:00 p.m.
  • Thu. 7:30 a.m. to 4:00 p.m.
  • Fri. 7:30 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Our specialists can create a personalized health care plan to support independent living after limb loss. Our services include: 

  • Therapy, counseling and prosthetic support
  • Education and training for daily living and mobility skills
  • Medical and surgical consultations with other specialties

Learn more about VA Amputation System of Care

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Medicine Services (ask for Audiology)

Our clinic provides Veterans diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

While we only offer in-person services at the Madison VA Hospital, many of our services are offered through telehealth at all of our clinic locations.  Please contact the location of your choice for more details and to schedule a telehealth appointment with our audiology clinic.

Learn more about VA hearing aids

Blind and low vision rehabilitation

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss

We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Appointments

Low Vision Optometry exams are available in the afternoons on Mondays and in the mornings on Tuesdays. Our Low Vision Therapist offers appointments on Mondays, Tuesdays, and Wednesdays.

Main Phone

Eye Clinic

VIST Coordinator

Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:

  • Comprehensive eye exams
  • Visual skills assessments
  • Guidance on how to develop visual motor and perceptual skills
  • Training to help you manage daily activities with your vision loss

COVID-19 vaccines

Common conditions: coronavirus, COVID-19

We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

A referral is not required

Appointments

All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment.

Vaccine Scheduling Line

The Madison VA Hospital and Clinics currently offers the Moderna Bivalent vaccine.  Veterans can call the Vaccine Scheduling Line at 608-280-2160 to make an appointment right away.  We have appointments available at our main hospital and all of our Community Based Outpatient Clinics. 

Learn more about the VA Madison healthcare system COVID-19 vaccines.

Cancer care

VA provides expert cancer diagnosis and care. We offer services to support you through treatment and beyond.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate, and expert care, with services like:

  • Surgical removal of tumors and other cancerous tissue
  • Immunotherapy, which helps your body’s natural defenses destroy cancer cells
  • Chemotherapy, which uses powerful drugs to fight cancer
  • Radiotherapy, which uses high-energy radiation to kill cancer cells and shrink tumors
  • Palliative care, to reduce pain and control other symptoms and side effects, like nausea

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Cardiology Clinic

Cardiology Clinic

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels
  • Monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Caregiver Support Coordinator

National VA caregiver support line

We can:

  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs

Contact our caregiver support coordinators

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Dental Clinic

Dental Clinic

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Emergency care

In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.

Visit our office, walk-in visits only

A referral is not required

Service Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

We provide emergency medical care 24 hours a day, every day. Our emergency room staff can help you with:

  • Life-threatening illnesses and injuries that require immediate attention
  • Urgent medical issues that must be treated right away
  • Psychiatric evaluations

Gastroenterology

Common conditions: acid reflux, fatty liver, irritable bowel syndrome, inflammatory bowel disease, diarrhea, and cancer screening

Our gastrointestinal (GI) specialists offer treatment and procedures (endoscopy, colonoscopy) for conditions affecting your GI tract, gallbladder, liver and pancreas, including acid reflux, inflammatory bowel disease (Crohn’s disease and ulcerative colitis), fatty liver disease, cirrhosis, irritable bowel syndrome, and pancreatitis.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

We diagnose and treat medical conditions in your esophagus, stomach, intestines, colon, and other parts of your digestive system. We can also test and treat other organs, like your liver and pancreas. Our gastroenterology department provides services like:

  • Screening for colon cancer using different tests like a stool-based test (FIT) or a colonoscopy
  • Esophagogastroduodenoscopy (EGD), which uses an endoscope to look at your esophagus and colonoscopy for many different GI problems
  • Manometry study, which tests how well your esophagus is working
  • Small bowel capsule endoscopy, which uses a tiny wireless camera that takes pictures as it moves through your digestive system
  • 24-hour pH study, which measures how much stomach acid is flowing into your esophagus and helps us assess conditions like severe heartburn and acid reflux

Geriatrics

Common conditions: memory problems, sleep problems, falls, bone loss, weight loss

As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Location

D Wing 4th and 5th floors

Geriatrics Primary Care Clinic

Geriatrics Primary Care Clinic

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy
  • Speech language pathology
  • Medication management/pharmacy

Learn more about VA long-term care

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Visit our office, with or without an appointment

Appointments

Walk-in accepted: Tuesday and Friday from 8 a.m. - 10 a.m. at our Community Program Office.

Main Phone

Madison VA Community Program Office

345 W Washington Ave, Suite 501 Madison, WI 53703

Homeless Program office

National Call Center for Homeless Veterans Hotline

VA’s specialized programs for homeless Veterans serve hundreds of local homeless and at-risk Veterans each year. 

Independently and in collaboration with federal and community partners, Madison VA programs provide Veterans with housing solutionsemployment opportunitieshealth carejustice- and reentry-related services and more

Learn more about these programs at VA’s Programs for At-Risk Veterans and Their Families or connect with a local coordinator.

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Visit our office, by appointment only

Virtual visits may be available

A referral is not required

LGBTQ+ Veterans Care Coordinator

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBT) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-affirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Visit our office, by appointment only

Virtual visits may be available

A referral is not required

Outpatient Nutrition Services

By participating in our MOVE! Weight Management Program, you can adopt a healthy lifestyle, meet your health goals, and manage your weight. If you have a higher body weight, losing 5%-10% of your weight can improve your health and give you more energy. MOVE! is about more than weight. It is about increasing your ability and confidence to achieve a healthy lifestyle.  We work with you to make practical changes for lasting results.

Learn more about our MOVE! Program.

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is not required

Location

2nd Floor Mental Health Clinic

Current Patient Appointments

New Patient Appointments

Mental Health Clinic After Hours Line

The mental health service at the Madison VA Hospital & Clinics provides consultation, evaluation, and treatment for a variety of issues that can impact emotional well-being.

We conduct research and training to ensure state-of-the-art treatment.  Services are available at all locations by video.

Services Offered

Our mental health services include treatments for:

  • depression, sadness, grief
  • anxiety, worry, nervousness
  • addictive behaviors
  • relationship problems
  • stress from medical problems and/or pain
  • post-traumatic stress disorder (PTSD)
  • emotional problems, such as managing anger

Learn more and connect with a care coordinator

Confidentiality

Our mental health services are confidential. We will not talk to anyone about information you share unless you give written consent. If you have questions, please ask your mental health consultant.

 

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Military Sexual Trauma Coordinator

Military Sexual Trauma Coordinator

All Veterans seen at the Madison VA Hospital and Clinics are asked about experiences of sexual trauma because we know that any type of trauma can affect a person's physical and mental health, even many years later.

Both women and men can experience military sexual trauma during their service and treatment is tailored to individual needs and preferences.

Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Visit our office, with or without an appointment

Virtual visits may be available

My HealtheVet Coordinator

Neurology

Common conditions: cognitive disorders, epilepsy, headache motor neuron and movement disorders, multiple sclerosis, stroke

Our specialists evaluate and treat conditions and diseases of the brain, spine, and nervous system, including headache, stroke, Alzheimer's disease, epilepsy, Parkinson’s disease and other conditions.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Neurology

Neurology

Location

Room B6054

We offer inpatient and outpatient consults for neurological disorders including:

  • Stroke
  • Headache
  • Dementia
  • Parkinson's Disease/Other movement disorder
  • Epilepsy/Seizure
  • Cranial Nerve Abnormalities
  • Multiple Sclerosis
  • Peripheral Neuropathy
  • Carpal Tunnel or Ulnar Neuropathy
  • Myopathy
  • Movement Disorder

Learn more about epilepsy at the VA Epilepsy Center of Excellence.

Nutrition, food, and dietary care

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Outpatient Nutrition Services

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management (MOVE! Program)

Learn more about our Outpatient Nutrition Services.

Inpatient Nutrition Services

Healthy and nourishing food is important in the recovery of the Veteran patient. When a patient gets admitted to the hospital, part of their treatment may include a dietitian visiting to discuss food and nutrition issues such as:

  • Lack of appetite
  • Nutrition related disease like diabetes and/or hypertension
  • Weight loss/weight gain

Learn more about our Inpatient Nutrition Services.

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Our optometrists provide many eye-related services like:

  • Comprehensive ocular health and vision exams.
  • Teleretinal screening for diabetic retinopathy.
  • Low-vision services 
  • Contact lens evaluations

Orthopedics

Common conditions: arthritis, musculoskeletal disorders, tendon and ligament repair, joint replacement

Our orthopedists offer advanced care and treatment for issues related to muscles, bones and joints, including arthritis, disorders of the muscles and bones, tendon and ligament repair and joint replacement.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

AMBULATORY CARE

AMBULATORY CARE

If you have experienced loss of range of motion, painful movement, or decreased ability to perform daily tasks, you may need an Orthopedic consult.  We diagnosis and treat many disorders including but is not limited to:

  • Tendonitis
  • Bursitis
  • Arthritis
  • Sprains, strains, and tears

We offer our Veterans education and care in outpatient Orthopedics including:

  • Education in joint protection
  • Education in home exercise program for strength and range of motion
  • Manual therapies
  • Use of modalities (heat, ice, ultrasound, etc) in clinic and education for home use

Otolaryngology

Common conditions: balance issues, sinusitis, difficulty swallowing, obstructive sleep apnea, head and neck tumors

We provide a full range of care for Veterans who have problems that affect their ears, sinuses, adenoids, tonsils and thyroid.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. New patients require a consult.

Office

Field Clinic

3rd Floor

Service Hours

  • Mon. 8:00 a.m. to 3:00 p.m.
  • Tue. 1:00 p.m. to 3:30 p.m.
  • Wed. Closed
  • Thu. 1:00 p.m. to 3:30 p.m.
  • Fri. 8:00 a.m. to 3:00 p.m.
  • Sat. Closed
  • Sun. Closed

We evaluate, diagnose, and treat a wide range of ear, nose, and throat conditions, like:

  • Nasal and sinus problems
  • Head and neck cancer including skin, salivary glands, lymph node, thyroid, and parathyroid tumors as well as upper aerodigestive tract.
  • Voice and swallowing disorders
  • Facial nerve disorders and facial trauma
  • Airway laryngology inpatient and clinic-based procedures
  • Ear disorders including hearing disorders
  • Sinus disorders and sinonasal neoplasms

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

A referral is not required

Appointments

Main Phone

Main Office

Our team understands the special issues of Veterans who are dealing with the effects of trauma. The PTSD Clinical Team (PCT) was created to help you feel more in control and increase satisfaction with your life by working with you to effectively address these issues.

Specific treatment recommendations are tailored to the needs of individual Veterans. Treatment may consist of a mix of educational group meetings, therapy groups, and individual therapy for handling the symptoms of stress disorders such as PTSD. Utilization of local resources (e.g., Vet Centers, Community Based Outpatient Clinics, or private psychotherapists) is a vital element in serving the Veterans in areas geographically distant from VA Medical Centers. Therapy is also available by telehealth (video to your home device or to one of our Community-Based Outpatient Clinics).

Learn more about treatments, resources, and research available on PTSD.  

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Visit our office, with or without an appointment

Appointments

No appointment is required, but can be requested if preferred.

Main Phone

Patient Advocate Office

Patient Advocate Office

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Appointments

No appointment is needed.

Main Phone

Service Hours

  • Mon. 8:30 a.m. to 5:30 p.m.
  • Tue. 8:30 a.m. to 5:30 p.m.
  • Wed. 8:30 a.m. to 5:30 p.m.
  • Thu. 8:30 a.m. to 5:30 p.m.
  • Fri. 8:30 a.m. to 5:30 p.m.
  • Sat. Closed
  • Sun. Closed

Prescriptions may be refilled locally by phone or the Internet.

An automated refill line is available for all patients of the Madison VA Hospital. Please call one of the following numbers: 

608-280-7134 
or 
888-856-9039

If you are using this automated refill line, all refills should be ordered at least 10 (ten) days prior to when the refill is due to ensure there is enough time for the prescription to be mailed to you.

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main outpatient pharmacy window.

Learn more about Pharmacy

Physical medicine and rehabilitation

Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries

If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation
  • Medication, stretching, and massage for short-term pain relief
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain
  • Recreation therapy to create coping and social skills
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
  • Assessment and treatment of speech, language, and swallowing disorders

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

We provide a wide variety of services to Veterans of all ages for the treatment of acute and chronic pain, sprains, strains, weakness, deconditioning, post-surgical and post-fracture rehabilitation involving the arms, legs and spine. Our staff of licensed Physical Therapists perform comprehensive evaluations and design personalized treatment programs enabling patients to reach their goals for functional improvement.

Types of Services Provided

  • Amputee Care
  • Back Maintenance School
  • Cardiac/Pulmonary Rehabilitation
  • Diabetic Foot Care and Management
  • Falls Prevention/Balance Retraining
  • Lymphedema Management
  • Outpatient Orthopedics
  • Pelvic Floor Dysfunction Treatment
  • Pre-operative and post-operative instruction for Orthopedic Conditions
  • Pre-operative and post-operative heart and lung transplant rehabilitation
  • Vestibular Rehabilitation

 

Podiatry

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Primary care gives eligible Veterans easy access to health care professionals familiar with their needs. It provides long-term patient-provider relationships, coordinates care across a spectrum of health services, educates, and offers disease prevention programs. 

Primary care is the foundation of VHA health care and is your first point of contact with the health care system for Veterans enrolled in VHA. Contact your primary care physician if you need any of these or other services:

  • Colon, breast, cervical, prostate and other cancer screening
  • High blood pressure and cholesterol screening and treatment
  • Chronic obstructive pulmonary disease (COPD) treatment
  • Diabetes prevention and treatment
  • Flu vaccine and other recommended vaccines
  • Treatment for obesity
  • Routine Women's health care across a lifespan
  • Help quitting smoking
  • Screening for mental health, drug and alcohol concerns
  • Labs and blood work

Pulmonary medicine

Common conditions: tuberculosis, respiratory conditions, sleep apnea, sleep problems

Our pulmonary medicine team treats diseases and conditions that affect the lungs and breathing, including asthma, tuberculosis, chronic obstructive pulmonary disease, acute respiratory distress syndrome and sleep apnea.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

If you find it difficult to breathe or sleep, our pulmonary (lung) specialists can help. We offer education, exercises, and treatments like:

  • Oxygen therapy to help you stay active and breathe better
  • Pulmonary rehabilitation to build your strength and increase lung capacity
  • Healthy diets to help you manage your weight and improve energy
  • Strategies to help you increase your feelings of control, optimism, and self-esteem
  • Tests to measure your lung function, lung volume, and blood gas

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. All imaging exams require a referral. Please contact your primary care provider first.

Office

Location

Ground floor

Service Hours

  • Mon. 7:00 a.m. to 8:00 p.m.
  • Tue. 7:00 a.m. to 8:00 p.m.
  • Wed. 7:00 a.m. to 8:00 p.m.
  • Thu. 7:00 a.m. to 8:00 p.m.
  • Fri. 7:00 a.m. to 8:00 p.m.
  • Sat. Closed
  • Sun. Closed

Not all services are available during all times. Appointments are required, please ask for specific exam times.

We offer radiology imaging services to diagnose and treat many medical conditions. Our services include:

  • Fluoroscopy Exams – All exams MUST be scheduled, not available at all locations.
  • Ultrasound (US) – All exams MUST be scheduled, not available at all locations.
  • Bone Density (DEXA) – All exams MUST be scheduled, not available at all locations.
  • Computer Tomography (CT) – All exams MUST be scheduled, not available at all locations. 
  • Magnetic Resonance Imaging (MRI) – All exams MUST be scheduled, not available at all locations. 
  • Interventional Radiology (IR) – All exams MUST be scheduled, not available at all locations.
  • General X-ray – Walk-ins available based on location.

If you have any questions at all about your exams, please do not hesitate to call us and our staff will be happy to assist you.

Registry exams

If you were exposed to toxic chemicals or other hazards during your military service, we offer you a free exam. This exam helps you identify potential health risks and helps us monitor issues so we can better serve you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

This free, voluntary, and comprehensive health exam involves an exposure and medical history, laboratory tests, and a physical exam. We will discuss your results in a face-to-face meeting and follow up with a letter. The registry evaluation, which does not verify exposure, is separate from VA’s disability compensation process. You may be eligible to participate in one or more of these health registries if you served during these time periods:

  • Ionizing radiation (1940s to 1960s)
  • Agent Orange (1960s and 1970s)
  • Airborne hazards and open burn pit (1990s to present)
  • Gulf War (1990s to present)
  • Depleted uranium (DU) (1990s to present)
  • Toxic embedded fragments/shrapnel (2000s to present)

Learn more about VA Health Registry

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

We deliver a wide variety of clinical services including specialized rehabilitation services for survivors of brain injury, stroke, and amputation. The Extended Care and Rehabilitation Program at Madison VA Hospital is composed of three areas:

Home and Community Care (HCC) consists of programs that manage care in a Veteran’s home and community settings including:

  • home-based primary care
  • home telehealth care
  • adult day health care
  • community nursing home care
  • skilled and unskilled home care
  • home hospice care
  • home IV therapy

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Program Manager

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Smoking and tobacco cessation

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

You can quit or reduce your tobacco use. We provide services to support you including: 

  • FDA-approved medications to manage nicotine withdrawal and the urge to use tobacco
  • Counseling by phone, video, or secure messaging to help brainstorm strategies to break the habit of tobacco use
  • Weekly support group sessions in person or over video
  • Tobacco Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free
  • Referrals to additional support services like Whole Health and Outpatient Nutrition Services

Call or message "Tobacco Treatment" via My HealtheVet secure messaging to get started. Learn more about how to quit.

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Social Workers assist Veterans and their families with

  • home health services
  • legal services
  • transportation
  • community living

Social work offers counseling:

  • to veterans with drug, alcohol, and emotional problems
  • to help veterans and their families understand and adjust to an illness or disability
  • to veterans and family members who want to prepare advance directives and durable powers of attorney for health care or finances
  • to help veterans and their families cope with terminal illness
  • to family members about legal issues such as commitment and guardianship

Counseling is conducted through:

  • one-on-one discussions
  • family conferences
  • group classes

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

A referral is not required

Appointments

We coordinate clinical care for Veterans at high risk for suicide. To request follow up from a member of the Suicide Prevention Team, please use the contact information below.

Main Phone

Suicide Prevention Team

Veterans Crisis Line for free, private help anytime 24/7

Mental Health Clinic

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators at all Madison VA Hospital and Clinic locations via telephone and/or video connect. 
  • Education and training on Veteran suicide prevention for the community
  • Gun safety locks

Learn more and connect with a care coordinator

Surgery

If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Our Surgical Service delivers quality care to our Veteran patients, including 

  • Adult Plastic and Reconstructive Surgery
  • Cardiac Surgery (heart)
  • Colon and Rectal Surgery
  • Esophageal and Gastric Surgery (throat and stomach)
  • Hepato-Biliary (liver, gall bladder, pancreas)
  • Neurosurgery (brain)
  • Ophthalmology (eyes)
  • Orthopedics (bones, joints, ligaments, tendons, muscles, and nerves)
  • Otolaryngology (ear, nose, and throat)
  • Podiatry (feet)
  • Thoracic Surgery (lung)
  • Transplant Surgery (heart, lung, liver)
  • Urology (prostate, bladder, kidneys, male reproductive systems)

Preoperative services (pre-surgery, during and post-surgery) are co-located, enhancing the continuity of care. 

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing and home telehealth services that lets you securely share your health information with experts at VA facilities. We offer telehealth visits with providers in:

  • Primary care
  • Mental health
  • Rehabilitation
  • Outpatient Nutrition Services
  • Geriatrics
  • Dermatology
  • Hematology
  • Caregiver Support
  • Spirometry
  • Neurology
  • Palliative Care
  • Sleep Medicine
  • Cardiology

Learn more about telehealth

Toxic exposure screening

Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure

We provide a quick screening to identify toxins you may have come in contact with during your military service. The screening takes 5 to 10 minutes. During the screening, we’ll ask you questions and document your responses in your medical record. Your answers will inform your VA health care team of any possible exposures. We’ll also connect you to more resources if you have any concerns.

Appointments

Main Phone

Every Veteran enrolled in VA health care will receive an initial screening and a follow-up screening at least once every 5 years. Veterans who are not enrolled and who meet eligibility requirements will have an opportunity to enroll and receive the screening.  

The screening will ask you if you think you were exposed to any of these hazards while serving:

Ask about the screening at your next VA health care appointment and learn more about VA’s Environmental Health Registries.

Transplant surgery

We are experts in life-saving transplants, including kidney, liver, heart, lung, small bowel, bone marrow and stem cell.

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Madison VA Transplant Office

Organ transplant offers new hope for a full and healthy life for people with end-stage organ failure. Our expert VA team partners with some of the world’s most respected transplant professionals at the UW Health Transplant Center.

We serve patients requiring a heart, liver, lung, combined organ transplant while honoring the gifts of life shared by organ donors. Our wait times are among the shortest in the nation and our outcomes are excellent.

Learn more and connect with a coordinator

Veteran readiness and employment programs

We can help you reach your job and career goals with one-on-one support, counseling, and training.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Office

345 West Washington Ave. Suite 501 Madison, WI 53703

Service Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

We help Veterans with physical and mental health challenges find and keep jobs through our long-term partnerships with business, industry, and government agencies. We offer 6 services:

  • Our transitional work program matches Veteran’s skills with a specific job and provides supervision to help them gain work experience
  • Our supported employment program helps Veterans with serious mental illnesses or physical disabilities compete for jobs in their communities
  • Our Community Based Employment Services provides job search, placement, and support to Veterans interested in competitive employment. This service is intended for individuals with less significant barriers to employment and tends to be shorter in longevity.
  • The Transitional Residence program is designed for Veterans with an expected outcome of competitive employment and has a rehabilitative focus based on transitioning to successful independent community living. 
  • The Supported Education program supports Veterans entering or currently pursuing educational settings in order to choose, get and keep an education goal.
  • Our vocational assistance services offer brief assistance with job search process and job search skills development. 

Learn more about VA vocational rehabilitation

Whole health

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Appointments

Main Phone

Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and to live their life to the fullest.

Whole Health focuses on what matters most to each of us. It empowers people through mindful awareness and self-care, recognizing the fundamental importance of healthy nutrition, activity, sleep, relationships, surroundings, and the many other areas of our lives that contribute to our health and wholeness.

Whole Health supports person-centered, proactive, whole-person care. The Whole Health System includes conventional treatment, Complementary & Integrative Health approaches, and focuses on self-empowerment, self-healing, and self-care.

Learn more about Whole Health.

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Visit our office, by appointment only

Virtual visits may be available

Women Veteran services provided at all clinics:  

  • Cervical cancer screening (Pap & HPV testing)

Learn about additional Women Veteran Care provided at the Madison VA.  

Get updates from VA Madison health care