Skip to Content

Check-in for Your VA Appointment with Your Smartphone!

A patient holds his phone up to a QR code on a poster

VA now offers a new patient check-in application with two options: pre-check-in and mobile check-in for your health care appointments.

Pre-check-in:

After confirming your text appointment reminder, you may receive a link for pre-check-in. Pre-check-in allows you to review your contact information, emergency contact and next-of-kin up to seven days before your appointment, saving you time when you arrive for your appointment. If you’ve opted out of text appointment reminders, you can restart these reminders by texting “START” to 53079 or by replying “START” to any previous text message from VA.

Mobile check-in: To check-in for an appointment with mobile check-in once you’ve arrived at the facility, just follow these three simple instructions to avoid standing in lines at the check-in desk:

1) Scan the QR code found on posters located in participating clinic areas or text “Check in” to 53079;

2) Wait until you get a text back with a link (this should only take a few seconds); and

3) Tap on the link to start your check-in. Once completed, you can have a seat and a VA staff member will come get you for your appointment.

If you don’t have a smart phone, or you need to update any of your information, please see a staff member at the check-in desk.

For more information on mobile check-in, visit https://www.va.gov/resources/how-to-check-in-with-your-smartphone-for-some-va-appointments/

See all stories