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Learn what the PACT Act means for your VA benefits

Health services

VA North Florida/South Georgia Healthcare System offers a wide range of health, support, and facility services for Veterans in north Florida and south Georgia. Click on a service below for more details like which clinic or medical center offers that service.

Primary care

Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:

  • Help you manage many of your basic health care needs
  • Answer questions about your current medications or medical condition
  • Discuss your health care concerns and help you decide the best way to handle them
  • Offer improved access to VA services
Common conditions: memory problems, sleep problems, falls, bone loss, weight loss

As you age, we offer a range of medical and support services to help you stay as healthy, active and independent as possible. We also offer help to family members and caregivers who may support you.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We assess your situation and condition to decide which outpatient geriatric services are right for you or a senior Veteran in your care, and then we coordinate your care. Our team of specialists provides geriatric services that include:

  • Medicine and nursing
  • Psychology, psychiatry, and social work
  • Physical and occupational therapy

Learn more about VA long-term care

Our specialists offer reproductive health care services for women Veterans, including contraception, pregnancy care and fertility treatment.

Available at these locations

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

 

  • Labs and blood work
  • Mental health care
  • Womens health care
  • Radiology
  • Social services
  • Telehealth
Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our womens health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

Mental health care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

The Substance Use Disorder (SUD) Team offers services designed to assist Veterans overcome addiction and mental illness through psychotherapy, education, support, and medication-assisted treatment. They also treat Veterans with co-occurring substance use disorder and PTSD. Veterans can be seen by a Case Manager as a walk in during business hours and then provided with an assessment to determine which level of care listed below is the most appropriate within this clinic.  Areas without separate SUD Specialty Clinics can also access services for Substance Use Disorders either within Mental Health Clinics or via Telehealth Services. Some of the SUD programs listed below may not be available within each location and Veterans may be eligible to utilize community providers/programs, if necessary. Substance Use Disorders has 4 programs: Ambulatory Detox, Intensive Outpatient, Outpatient, Residential Rehab.

Learn more about our VA treatment programs

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

Same day access: A Veteran Walk In to be assessed/triaged by a Provider, for non-life threatening/non-emergent needs within any clinic location (during regular business hours).

Primary care is the preferred entry point for accessing mental health services at the VA to enhance coordination of care. However, a Veteran may also be seen in any of the Mental Health clinics.

Contact the Veterans Primary Care Provider to inquire as to PCMHI (Primary Care Mental Health Integration) care.

(If unsure of Veterans Primary Care Provider, contact 352-548-6000 ext. 106729.)

The PCMHI Team may be a separate specialty clinic of providers or may be within the Veterans Primary Care team or Mental Health Clinic. Veterans may be seen within PCMHI for 4-8 weeks of services at this access point. Additional referrals can be made from PCMHI to MH Clinic services and Other Specialty Clinics.

Learn more and connect with a care coordinator

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Care we provide at VA North Florida/South Georgia health care

NF/SG VHS offers specific services for Veterans who experienced military sexual trauma (MST). These services may include individual psychotherapy through a mental health clinic, medication, evidence-based treatment through the Post Traumatic Stress Clinical Team, residential treatment, or referrals to local rape or victim service agencies.

Call the Military Sexual Trauma (MST) Coordinator at 352-674-5000, Ext 301314

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Post-traumatic Stress Disorder (PTSD) is a mental health concern that can occur after a traumatic event like war, physical or sexual assaults, natural disasters, or accidents. Most people have some stress reactions after trauma. If the reactions disrupt your life and do not go away over time, you may have PTSD. PTSD does not need to be a lifelong problem. There is no single treatment that will work for every person, but help is available.

  • Skill development
  • Evidence-Based therapies to address your traumatic event(s) (Cognitive Processing Therapy for PTSD,
  • Focused therapy groups
  • Psychiatric assessment and medication management
  • Treatment for addictive disorders in combination with PTSD

Additional Resources

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges
  • Confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Call our Veterans Crisis Line at 988 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

 

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Specialty care

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke and injury-related vision loss

We offer advanced vision care and blind rehabilitation services to help you live independently. These may include vision-enhancing devices and technology as well as visual skills and related training.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:

  • Comprehensive eye exams
  • Visual skills assessments
  • Guidance on how to develop visual motor and perceptual skills
  • Training to help you manage daily activities with your vision loss
Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

VA is providing COVID-19 vaccines, as authorized by the Food and Drug Administration (FDA). Supply varies by facility.

VA is now offering COVID-19 vaccine booster shots to Veterans, spouses and caregivers who have already received a primary series.

Info on COVID-19 vaccines and testing

You can also receive your COVID-19 booster outside of VA. You can locate a vaccine site at https://www.vaccines.gov/search/. Make sure to take your CDC COVID-19 Vaccination Record Card when you go.

We continue to encourage all eligible individuals to get vaccinated. Appointments preferred at all location.

Individuals who prefer to schedule an appointment to receive their COVID-19 vaccination can call 352-548-6000 ext. 103755 to schedule.

IMPORTANT NOTE: Vaccines will not be available on federal holidays. 

View COVID-19 Vaccine/Testing Schedule and Operational Plan and Safety Precautions here.

 

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. 

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

Chiropractors work closely with your health care team to diagnose and manage muscle and joint conditions, including problems in the back, neck and other areas.

Available at these locations

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness
Common conditions: Diabetes type 1 and type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We offer many medical and support services to help you manage your diabetes, like:

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes
Common conditions: reflux, GERD, Barrett's esophagus, endoscopy, colonoscopy

Our gastrointestinal (GI) specialists offer screening and treatment for conditions affecting your GI tract, gallbladder, liver and pancreas—like reflux, Crohn’s disease, hepatitis and pancreatitis.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We diagnose and treat medical conditions in your esophagus, stomach, intestines, colon, and other parts of your digestive system. We can also test and treat other organs, like your liver, pancreas, and gallbladder. Our gastroenterology department provides services like:

  • Colonoscopy, esophagogastroduodenoscopy (EGD), and endoscopic retrograde cholangiopancreatography (ERCP), which use an endoscope (a long, flexible tube with a small camera on the end) that lets us examine your digestive system
  • Endoscopic ultrasound, which uses high-frequency sound waves to create images that help us diagnose and evaluate digestive and lung diseases
  • Manometry study, which tests how well your esophagus is working
  • Small bowel capsule endoscopy, which uses a tiny wireless camera that takes pictures as it moves through your digestive system
  • 24-hour pH study, which measures how much stomach acid is flowing into your esophagus and helps us assess conditions like severe heartburn and acid reflux

If you have a diagnosis of anemia, lymphoma, leukemia or another blood cancer or disorder, we support you with expert care and treatment.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We offer a range of hematology and oncology services. You can arrange appointments and consultation through your primary care provider. Our hematology and oncology services include:

  • Chemotherapy
  • Blood and platelet transfusions
  • Mediport flushes to clean and maintain the small medical appliance inserted under your skin, making it easier to inject drugs and draw blood
  • Evaluation and treatment of blood disorders and cancer
  • Dedicated outpatient infusion center, working closely with radiation oncology, interventional radiology, general surgery, diagnostics, palliative care, and social services
  • Bone marrow biopsies, to see whether your bone tissue is healthy and making a normal number of blood cells

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Surgical pathology (study of biopsy tissue and tissue removed during surgery) 
  • Cytopathology (study of cells, pap tests, body fluids)
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services for hospital patients
Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:

  • Weight-loss support groups to help you lose weight and keep it off
  • Healthy eating tips and cooking classes
  • Behavioral change strategies to help you live a healthier lifestyle

Learn more about MOVE!

Our nutrition experts work closely with you and your care team to help make sure you’re getting the nutrition you need to get and stay as healthy as possible.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:

  • Cardiovascular and heart health
  • Chronic kidney disease
  • Diabetes (including gestational diabetes)
  • Eating disorders and digestive health
  • Pregnancy and postpartum nutrition
  • Weight management
Common conditions: cataracts, glaucoma, macular degeneration, diabetic eye disease

Our ophthalmology specialists diagnose and provide medical and surgical care for conditions that affect your eyes—like cataracts, glaucoma, macular degeneration and diabetic retinopathy. 

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We offer comprehensive evaluation, diagnosis, and treatment for eye-related illnesses, injuries, and other issues. Our ophthalmology services include:

  • Medical care for glaucoma, eye infections, and other conditions
  • Surgery for cataracts, traumatic eye injuries, and other problems
  • Treatment for eye conditions related to illnesses like diabetes or arthritis
  • Plastic surgery to repair droopy eyelids, clear blocked tear ducts, and perform eyelid and facial reconstruction (oculoplastics)
Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients
Common conditions: balance issues, sinusitis, difficulty swallowing, obstructive sleep apnea, head and neck tumors

We provide a full range of care for Veterans who have problems that affect their ears, sinuses, adenoids, tonsils and thyroid.

Care we provide at VA North Florida/South Georgia health care

We offer comprehensive otolaryngologic care by two board-certified general Otolaryngologists, working with our highly skilled physician assistant and nurse practitioner. ENT (Ear, Nose, Throat/Otolaryngology) services are available at the Malcom Randall VA Medical Center. Our services include:

  • Thorough head and neck exams, including nasopharyngolaryngoscopy, for head and neck cancer screening and cancer surveillance
  • Comprehensive surgical care for general ENT conditions including thyroid and parathyroid surgery, tonsillectomy, sinus surgery, neck and salivary gland surgery, surgery for obstructive sleep apnea
  • Microscopic ear exams and debridement as necessary
  • Screening for need for referral to more specialized otolaryngologic community care, such as neuro-otology, rhinology, reconstructive head and neck surgery, and laryngology

Our team cares for you if you need surgery but don’t have to stay overnight in the hospital.

If you are in pain, we work with you and your health care team to find the best way to treat and manage it.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Acute (short-term) or chronic (long-lasting) pain can make it hard to enjoy life, but effective pain management can help. Our experts work with you, your primary care physician, and other specialists to create a plan to help you manage your pain and improve your quality of life. Our services include:

  • Chiropractic care to relieve pain without medication
  • Prescribing and supervising your use of medications
  • Teaching you skills that include meditation, mindfulness training, relaxation, yoga, and tai chi to help you manage your pain
  • Providing physical therapy, acupuncture, massage, biofeedback, and other compatible therapies

Palliative care focuses on comfort, quality of life and reducing suffering. Hospice care is a type of palliative care offered to patients with life-threatening illness under certain conditions.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:

  • Pain and symptom management
  • Emotional, spiritual, and psychosocial support for you and your family
  • Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
  • Education to help you and your family make informed health care decisions and know what to expect as your health declines
  • Bereavement care to help surviving family members during the grieving process
Common conditions: pain, stroke, brain injury, neuromuscular disorders, musculoskeletal problems, sports injuries, spinal cord injuries

If you’re living with a traumatic brain injury, amputation or other disability, our specialists offer support to help you improve your independence and quality of life, manage pain and stay healthy.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our physical medicine and rehabilitation doctors and therapists focus on whole-body health. They can help you manage your pain, increase your independence, and improve your quality of life with services like:

  • Personalized therapy for your rehabilitation
  • Medication, stretching, and massage for short-term pain relief
  • Strengthening exercises and movement therapy to increase fitness and prevent future pain
  • Recreation therapy to create coping and social skills
  • Occupational therapy to improve coordination and balance, and help you manage life skills and everyday activities
  • Assessment and treatment of speech, language, and swallowing disorders

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Available at these locations

Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin and nail conditions

Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:

  • Arthritis care for inflamed, swollen, or damaged joints
  • Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
  • Injections to reduce pain and swelling
  • Joint arthroplasty (surgical repair or reconstruction) and replacement
  • Minimally invasive surgery and post-surgical rehabilitation
  • Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing
Common conditions: tuberculosis, respiratory conditions, sleep apnea, sleep problems

Our pulmonary medicine team treats diseases and conditions that affect the lungs and breathing, including asthma, tuberculosis, chronic obstructive pulmonary disease, acute respiratory distress syndrome and sleep apnea.

Available at these locations

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We offer radiology and imaging services to diagnose and treat many medical conditions.

The technologists who perform your exams are certified by the American Registry of Radiologic Technologists and have undergone rigorous training to operate high technology equipment in the safest manner possible. To learn more about radiologic technologists and various specialty certifications, visit the ARRT.

The Radiologists who interpret your exams are highly trained specialist physicians who will work closely with your treatment team to make sure you receive an accurate and timely diagnosis. To learn more about Radiologists, click here.

Our services include:

  • General X-ray and Fluoroscopy - In the General X-ray section, you may receive x-rays of all the major bones in your body. These exams generally only take a few minutes to complete. We also perform more advanced imaging procedures such as arthrograms (joint evaluations with contrast), myelograms (spine evaluations with contrast), lumbar punctures (for testing of cerebrospinal fluids), and a variety of GI studies including Upper GIs, esophorias, barium enemas, and small bowel follow throughs. We use live x-ray (called fluoroscopy) to support the operating room and other departments that utilize image guided procedures. We also perform therapeutic joint injections using corticosteroids or viscosupplementation to alleviate pain in the shoulders, knees, and hips.
  • Ultrasound (Sonography) - Ultrasound is another imaging test that does not use radiation, but instead utilizes sound waves from a probe or transducer to create pictures of the body’s internal organs and structures. Ultrasound can be used to help diagnose swelling, pain, and infection. It is also frequently used to provide guidance for needle biopsies and diagnose problems related to blood flow.
  • Mammography (mammograms) - Mammography is an x-ray imaging method used to examine the breast of both men and women for early detection of cancer and other diseases related to the breast. It can be used as both a diagnostic and screening tool all while using very little radiation dose. Patients whose cancers are found and treated earlier have a better prognosis than those with late-stage cancers, typically undergoing less invasive treatments experiencing much higher survival rates. Some of the services we provide include screening and diagnostic mammograms, as well as breast biopsies. We pride ourselves on providing exceptional care and taking the initiative to make our patients as comfortable as possible during their time with us.
  • Computer tomography (CT) - Computed tomography (commonly called CT or CAT scan) is a diagnostic imaging test used to create very detailed images of blood vessels and soft tissues, bones, and internal organs. The images created by a CT scanner are cross sectional, meaning they are thin slices, like a loaf of bread. These cross sectional images can then be reformatted in multiple planes and even be used to create three-dimensional images.
  • Nuclear Medicine - Nuclear medicine is a specialized area of radiology that uses small amounts of radioactive materials, or radiopharmaceuticals, to examine the organ structure and function. With our state-of-the-art equipment we can help diagnose and treat abnormalities very early in the progression of a diseases, such as thyroid cancer. The positron emission tomography scan, or PET scan, is the most effective scan used to detect the stage of cancer. A PET scan relies on metabolic differences between malignant and non-malignant cells to detect cancer in the body. Some of our other common scans include: Bone Scans, Thyroid Scans, Gastric emptying study, Nuclear stress test.  Some good resources to learn more about Nuclear Medicine: Nuclear Medicine Patient TopicsNuclear Medicine Procedures and TherapiesNuclear Medicine and Radiation Safety"See the Future" Video Link 
  • Magnetic resonance imaging (MRI) - Magnetic Resonance Imaging, or MRI, uses powerful magnetic fields instead of radiation to create detailed images of the body’s internal structures. MRI scans are ideal for evaluating the soft tissues of the body can see things that are not visible in CT scans. MRI scans generally take longer than CT scans and will require you to hold very still during the exam. If you are claustrophobic, you should tell your doctor or the technologist before being scheduled for this exam. Since MRI uses powerful magnets, it is important that you complete an accurate screening to ensure you do not have any implants or metallic fragments in your body that are not safe for MRI. For more information on MRI safety, this website is a good resource.
  • Dual Energy X-Ray Absorptiometry - DEXA or DXA stands for Dual Energy X-ray Absorptiometry. It is the most widely used study to test your bone density and to see how strong your bones are. This painless scan usually takes between 10-15 mins using small amounts of radiation, focusing on your hip, spine and occasionally your forearm. This service is offered at the Malcom Randall VAMC, The Villages OPC, Jacksonville OPC, and Tallahassee HCC locations.
  • Interventional Radiology - Interventional Radiology (IR) consists of performing minimally invasive diagnostic and therapeutic procedures using image-guidance to treat a broad range of diseases and other conditions. These procedures involve a collaborative effort of ultrasound (US), computed tomography (CT), and/or fluoroscopy in order to achieve a high standard of care for our Veterans. Some services include, but are certainly not limited to: Percutaneous Nephrostomy Tube Placement (PCN); Transjugular Intrahepatic Portosystemic Shunt (TIPS); Chemoembolization;  and Radiofrequency Ablation.

Research

Diagnostic Imaging is involved in a variety of cutting-edge research projects including dual energy CT (DECT), artificial intelligence use in low-dose CT scans, cardiac myocardial perfusion imaging with coronary flow reserve, and new radiopharmaceutical trials for myocardial perfusion imaging.

Sites and Contact Information

Malcom Randall VAMC352-548-6356 or 352-548-6389

All modalities and services including Interventional Radiology

Lake City VAMC386-755-3016 x39-2114

X-ray, CT, MRI, Nuclear Medicine, US, Joint Injections, GI Studies

Tallahassee HCC850-513-7820

X-ray, CT, MRI, DXA, US, GI Studies

Jacksonville OPC, Jefferson St, 904-475-5800 x50-6297

X-ray, CT, MRI, DXA, US, Joint Injections, GI Studies, Nuclear Medicine

The Villages OPC352-647-5000 x30-5170

X-ray, MRI, CT, DXA, US, Joint Injections

Disclaimer: Several links within this page will take you to non-VA websites and is provided for convenience only.  VA does not endorse and is not responsible for the content of the sites to which you will be taken.

 

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Common conditions: arthritis, Crohn's disease, gout, lupus

Our team cares for and treats Veterans with joint and autoimmune conditions.

Available at these locations

Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking

The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

At various points in our lives, all of us suffer from a lack of sleep. But, if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. We can help. Our sleep specialists can:

  • Diagnose and treat sleep apnea and other sleep disorders
  • Monitor your blood oxygen levels and heart rate
  • Study your brain waves during sleep
  • Evaluate possible causes for your excessive sleepiness
  • Conduct sleep tests performed at home or in the lab
  • Work with your doctors if you need surgery or dental appliances to help you get a good night’s sleep

If you are trying to quit smoking or want to stop using tobacco, we can help you with support, resources and programs.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

You can quit smoking or chewing tobacco. Our goal is to provide support and strategies to add to optional nicotine replacement therapy prescribed by your primary care doctor. These include:

  • FDA-approved medications to manage nicotine withdrawal and the urge to smoke.
  • Counseling in person or by phone
  • Tobacco Cessation Quitline for individual counseling and strategies
  • SmokefreeVET text message program for daily advice and interactive support
  • Stay Quit Coach mobile app to help you quit smoking and stay smoke-free

Learn more about how to quit

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

If you are having surgery, we make sure that your procedure and follow-up care are safe and high-quality.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We provide a wide range of surgical services, like:

  • General surgery
  • Anesthesia
  • Cardiac surgery (heart and major blood vessels)
  • Neurosurgery (brain, spinal column, and nerves)
  • Orthopedic surgery (bones, muscles, ligaments, joints, and tendons)
Common conditions: prostate cancer, erectile dysfunction, urinary disorders

We offer understanding and advanced care and treatment to Veterans with conditions that affect the male urinary and reproductive systems and the female urinary system. 

Available at these locations

Common conditions: lightweight manual

We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.

Available at these locations

We provide thoughtful, compassionate diagnosis and treatment for Veterans with acute or chronic wounds or those who need ostomy care.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Healing your wounds is an important step in your recovery and rehabilitation. Our wound care team will assess your wound, determine where you are in the healing process, and provide a treatment plan for your care. If you’ve had ostomy surgery and are living with either a temporary or permanent stoma (a surgical opening to allow urine, feces, or body fluids to exit your body), we can help you manage the care of your stoma, make good product choices, and cope with the effects of ostomy surgery. We provide care and support for:

  • Open, non-healing, and hard-to-heal wounds
  • Localized incisions and infected or draining wounds
  • Bedsores (also known as pressure ulcers or decubitus ulcers)
  • Amputations
  • Wounds or leaking seals around your stoma
  • Skin rashes

Social programs and services

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

 

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a care coordinator

If you feel that you or a loved one are in or may be in a potentially abusive or violent relationship, we can help.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

The VA Intimate Partner Violence Assistance Program provides services and resources to Veterans, caregivers, their families and VA employees.  The goal of the program is to focus on health and safety in relationships.  

Types of Intimate Partner Violence

Men and Women experience intimate partner violence. The number could be twice as high for the veteran population. Intimate Partner Violence consists of the following:

  • Physical Abuse-Intentional Use of Physical Force
  • Emotional Abuse-Trauma caused by acts, threats of acts or coercive tactics.
  • Sexual Abuse-Unwanted sexual activity or sexual touching; nonphysical such as sexting where consent is not given. 
  • Stalking(Cyberstalking)-A pattern of unwanted attention; in person or virtually that causes fear for safety.
  • Financial Abuse-Controlling Money & Ruining Credit.                          

Intimate partner violence can affect both women and men.  North Florida/South Georgia Veteran Health System Intimate Partner Violence Assistance Program  Coordinators who can assist Veterans, significant others, caregivers and VA employees who use or experience intimate partner violence in their relationships by linking them with VA or community resources. 

For questions or support, contact your local Intimate Partner Violence Assistance Program Coordinator(s) at 352-548-7726/ or 352-316-2981.    

Resources

Florida domestic violence hotline

Georgia domestic violence hotline                                                                                          

 

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

  • All Veterans are welcome at VA, and NF/SG VHS has LGBT Veteran Care Coordinators (LGBT VCCs) and a Transgender Coordinator to provide services and assistance to Veterans who identify as LGBT and related identities.
  • The LGBT VCCS serve as a point-person, source of information, Veteran advocate, and problem-solver for LGBT Veteran-related health care issues.
  • The Transgender Coordinator provides clinical care, case management and advocacy for transgender veterans through the system. Upon referral from the Transgender Coordinator, trained psychologists within NF/SG complete the psychological readiness assessment required to initiate feminizing or masculinizing hormone therapy.  Services for transgender veterans include mental health, hormone therapy, pre and post-surgical care, and medically necessary Prosthetic items.

A staff Member should refer to the Transgender Coordinator if a veteran is seeking transgender services in the VA.

Contact LGBT Veteran Care Coordinators: 352-376-1611 Ext. 105760 or 352-376-1611 ext. 105452

Contact the Transgender Coordinator: 352-376-1611 ext. 105452

Learn more and connect with a care coordinator

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

 

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Learn more about the Veterans Experience Office (VEO)

We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Recreational therapy assists Veterans in returning to meaningful skills and activities.  We engage in holistic wellness, assisting Veterans with the mental and physical aspects of their well being and empower Veterans with a sense of community. Therapeutic services are consult-based and provided by certified/credentialed clinicians in recreation therapy and creative arts therapies (art, drama, music).

In-patient programming is provided in the community living center, short-stay stabilization and rehab, specialty extended care, mental health unit and residential program, homeless domiciliary, med-surg unit, and substance abuse recovery program.

Out-patient programming includes adaptive sports, aquatic therapy, medical-fitness clinic, mindful warrior (VVC qigong, tai chi, adapted yoga), cancer exercise program (VVC), creative arts therapies (art, drama, music), rural veterans tele-rehab program (creative arts/VVC), and therapeutic gardening.

Therapeutic programs may be conducted face to face, individual, group, and virtually (where indicated). 

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

 

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Other services

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Whole health puts you at the center of care, rather than your illnesses or conditions. We work with you to develop a personalized health plan based on your values, needs, and goals.

Available at these locations

Care we provide at VA North Florida/South Georgia health care

Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of  life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:

  • Acupuncture to help you manage pain without drugs
  • Meditation and mindfulness training
  • Yoga, tai chi, and qi gong classes
  • Massage and manual therapy
  • and much more.

Learn more about Whole Health at https://www.va.gov/north-florida-health-care/programs/whole-health