Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Attention A T users. To access the combo box on this page please perform the following steps. 1. Press the alt key and then the down arrow. 2. Use the up and down arrows to navigate this combo box. 3. Press enter on the item you wish to view. This will take you to the page listed.
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Veterans Experience Office (VEO)

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VA’s 2022-28 Strategic Plan, Goal 1: Customer Experience

VA proudly presents the Fiscal Year (FY) 2022-28 Strategic Plan.

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I CARE Core Values


VA’s Core Values will continue to serve as the right guide for all our interactions and remind us and others that “I CARE.”

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VEO Partnerships

One of VEO goals is to create a community of practice with community and strategic partners.

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Veterans, Family, and Community Engagement

Veterans, Families, Caregivers, Survivors, and Community Partners lead our Veteran Friendly Communities and join hands with VA!

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A message from VA Secretary Denis McDonough
Secretary McDonough ImageIt is the honor of my lifetime to join the VA workforce in serving Veterans, their families, caregivers and survivors.  We live in peace and security today because of the sacrifices of generations of Veterans. … Every decision I make will be determined by a simple principle, that it increases Veterans’ access to care and benefits and improves outcomes for them. Read more »

Keep track of VEO news and sign-up for our weekly #VetResources newsletter with tangible resources and important updates.

Need Assistance?

If you need immediate assistance, call 1-800-MYVA-411. Live agents are available 24/7.

VA Trust Report

View the latest report of Veteran trust in VA, reported each quarter.

About VEO

View the history, organizational structure, and leadership.

Resources and Tools for Communities

Discover tools and success practices for Veteran Friendly Communities and Community Veteran Engagement Boards (CVEB).

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