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Operating status

VA North Florida/South Georgia health care facility operating statuses and emergency information.

Facility operating statuses

Malcom Randall Department of Veterans Affairs Medical Center
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Lake City VA Medical Center
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville Ninety Eighth Street VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville Sixty Fourth Street 1 VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville Sixty Fourth Street 2 VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville Sixty Fourth Street 3 VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville Twenty Third Avenue VA Clinic
Facility Closed
Facility on 23rd Avenue CLOSED. Services previously offered at this clinic are now available at the VA Gainesville Mental Health Clinic at 5465 SW 34th Street, Gainesville, Florida 32608; phone number = 352-384-3560. To reach the Veterans Crisis Line: call 988, then select 1.
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Gainesville VA Domiciliary
Normal services and hours
Jacksonville 1 VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Jacksonville 2 VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Jacksonville Southpoint VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Lake City VA Clinic
Normal services and hours
  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Leo C. Chase Jr. VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Marianna VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Middleburg VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Ocala VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Palatka VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Perry VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Sergeant Ernest I. "Boots" Thomas VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

St. Marys VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

The Villages VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Valdosta VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Waycross VA Clinic
Normal services and hours

Check on Mondays for each facility’s latest guidelines.

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988 , select 1

24-hour nurse: 877-741-3400

Change your appointment:

National Veterans Helpline: 800-507-4571

Patient locator (during emergency only):  877-741-3400

Telephone care: 877-741-3400

Pharmacy Refill: 800-324-8387, ext. 106526

If you are displaced, have lost your medication, or no longer have a written prescription or bottle, you can contact the VISN 8 Clinical Contact Center at 1-877-741-3400. You may also find assistance via the VA Health Chat app on your electronic devices. Help is available Monday – Friday, from 8 a.m. to 4 p.m.

For tips and other information on how to make sure you are hurricane ready, please visit our Emergency Preparedness webpage. To stay informed on what’s happening within our healthcare system, please visit https://www.va.gov/north-florida-health-care/operating-status/ and be sure to connect with us on Facebook and Twitter.   

VBA Compensation or Benefits Checks

For information about compensation or pension benefit checks, please call the toll-free number 1-800-827-1000. The phone line is operational Monday – Friday, from 8 a.m. to 9 p.m.

Florida Department of Veterans Affairs Claims Examiners

Call 727-319-7440 and Claims Examiner will call you back. You can also email them at VSO@fdva.state.fl.us
 
For a list of evacuation orders throughout the state of Florida, please visit https://www.floridadisaster.org/evacuation-orders/. Please visit https://www.floridadisaster.org/planprepare/know-your-zone-know-your-home/ to familiarize yourself with your evacuation zone. For information on general and special needs shelters within the state of Florida, please visit https://www.floridadisaster.org/shelter-status/.