Operating status

VA North Florida/South Georgia health care facility operating statuses and emergency information.

Facility operating statuses
Emergency resources

Situation updates and information

Facility operating statuses

Lake City VA Medical Center: Normal services and hours
Malcom Randall Department of Veterans Affairs Medical Center: Normal services and hours
A.K. Baker VA Clinic: Normal services and hours
Gainesville 1 VA Clinic: Normal services and hours
Gainesville Ninety-Eighth Street VA Clinic: Normal services and hours
Gainesville Sixty-Fourth Street 1 VA Clinic: Normal services and hours
Gainesville Sixty-Fourth Street 2 VA Clinic: Normal services and hours
Gainesville Sixty-Fourth Street 3 VA Clinic: Normal services and hours
Gainesville VA Clinic: Normal services and hours
Gainesville VA Domiciliary: Normal services and hours
Jacksonville 1 VA Clinic: Normal services and hours
Jacksonville 2 VA Clinic: Normal services and hours
Jacksonville Southpoint VA Clinic: Normal services and hours
Lake City VA Clinic: Normal services and hours
Leo C. Chase Jr. VA Clinic: Normal services and hours
Marianna VA Clinic: Normal services and hours
Ocala VA Clinic: Normal services and hours
Palatka VA Clinic: Normal services and hours
Perry VA Clinic: Normal services and hours
Sergeant Ernest I. "Boots" Thomas VA Clinic: Normal services and hours
St. Marys VA Clinic: Normal services and hours
The Villages VA Clinic: Normal services and hours
Valdosta VA Clinic: Normal services and hours
Waycross VA Clinic: Normal services and hours

Emergency information

Patient resources

Emergency: 911

Veterans Crisis Line: 988 , select 1

24-hour nurse: 877-741-3400

Change your appointment:

Direct: 352-376-1611 or 386-755-3016

National Veterans Helpline: 800-507-4571

Patient locator (during emergency only): 877-741-3400

Telephone care: 877-741-3400

Pharmacy Refill: 800-349-8387

If you are displaced, have lost your medication, or no longer have a written prescription or bottle, you can contact the VISN 8 Clinical Contact Center at 1-877-741-3400. You may also find assistance via the VA Health Chat app on your electronic devices. Help is available Monday – Friday, from 8 a.m. to 4 p.m.

For tips and other information on how to make sure you are hurricane ready, please visit our Emergency Preparedness webpage. To stay informed on what’s happening within our healthcare system, please visit https://www.va.gov/north-florida-health-care/operating-status/ and be sure to connect with us on Facebook and Twitter.

VBA Compensation or Benefits Checks

For information about compensation or pension benefit checks, please call the toll-free number 1-800-827-1000. The phone line is operational Monday – Friday, from 8 a.m. to 9 p.m.

Florida Department of Veterans Affairs Claims Examiners

Call 727-319-7440 and Claims Examiner will call you back. You can also email them at VSO@fdva.state.fl.us

For a list of evacuation orders throughout the state of Florida, please visit https://www.floridadisaster.org/evacuation-orders/. Please visit https://www.floridadisaster.org/planprepare/know-your-zone-know-your-home/ to familiarize yourself with your evacuation zone. For information on general and special needs shelters within the state of Florida, please visit https://www.floridadisaster.org/shelter-status/.