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American Lake VA Medical Center

Our hospital provides primary care and specialty health services, including mental health services, surgical services, medical specialties, rehabilitation care, geriatrics, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at American Lake VA Medical Center.

Location and contact information


9600 Veterans Drive Southwest
Tacoma, WA 98493-0003

Phone numbers

Main phone: 800-329-8387
Mental health clinic: 253-583-1759

Clinical hours

  • Mon: 800AM-630PM
  • Tue: 800AM-630PM
  • Wed: 800AM-630PM
  • Thu: 800AM-630PM
  • Fri: 800AM-630PM
  • Sat: Closed
  • Sun: Closed
American Lake VA Medical Center

Prepare for your visit

Click on a topic for more details.

Getting here: Directions and campus map

Parking: Free.

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Shuttle service between American Lake and Seattle VA Medical Centers

Shuttle services pick up and drop off Veterans, accompanying care givers, and employees from:

  • American Lake: at the bus stop in front of building 81, across from building 8 near the flag pole
  • Seattle: near the south entrance to building 1 and Fisher House

Shuttle services depart both locations at the following times.  Trip durations may last 1 hour and 30 minutes during heavy traffic periods.  Times and routing can change due to traffic collisions.

  • 6:30 a.m. PT
  • 8:30 a.m. PT
  • 11:00 a.m. PT
  • 1:00 p.m. PT
  • 3:00 p.m. PT
  • 4:45 p.m. PT

Van services for Veterans

DAV vans

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Learn more about DAV and the other van services available in your county

Lodging program related van service

For patients and caregivers in fully furnished lodging, the lodging program will provide either a shuttle to and from the medical center or taxi service to and from medical appointments.

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. Find out if you qualify for beneficiary travel benefits

Beneficiary travel services are located in building 18, or by phone at 253-582-8440

Public transportation

Pierce County Transit provides local bus service via route 214 to the medical center.

Food and drink

Veterans Canteen Service (VCS) Patriot Café (aka Canteen)

Serving hot and cold entrees, beverages, and desserts

Building 2, ground floor
Monday through Friday, 6:30 a.m. to 3:00 p.m. PT

Starbucks served at VCS Patriot Brew

Serving a variety of beverages, pastries, and light food

Building 2, ground floor
Hours: Monday through Friday, 7:00 a.m. to 12:30 p.m. PT

Vending machines

Drinks and snacks are available around the clock.


Veterans Canteen Service (VCS) Patriot Store

A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.

Building 2, ground floor
Monday through Friday, 8:00 a.m. to 4:00 p.m. PT

Veterans Canteen Service (VCS) Patriot Vision

A service provided for vision needs. Able to purchase and be fitted for glasses as long as prescription is valid. Purchases are tax-free.

Building 2, ground floor
Monday through Friday, 8:00 a.m. to 3:00 p.m. PT


American Lake Credit Union and ATM

Building 145 (see our campus map), north of main parking lot near golf course, across from building 81
Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. PT

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