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Office of Public and Intergovernmental Affairs


Statement by VA Secretary Shinseki on Allegations Regarding the Phoenix VA Health Care System

May 1, 2014

Printable Version


WASHINGTON – Secretary of Veterans Affairs Eric K. Shinseki made the following statement on the allegations regarding the Phoenix VA Health Care System:

“We take these allegations very seriously. Based on the request of the independent VA Office of Inspector General, in view of the gravity of the allegations and in the interest of the Inspector General’s ability to conduct a thorough and timely review of the Phoenix VA Health Care System (PVAHCS), I have directed that PVAHCS Director Sharon Helman, PVAHCS Associate Director Lance Robinson, and a third PVAHCS employee be placed on administrative leave until further notice. 

“Providing Veterans the quality care and benefits they have earned through their service is our only mission at the Department of Veterans Affairs. We care deeply for every Veteran we are privileged to serve.

“We believe it is important to allow an independent, objective review to proceed. These allegations, if true, are absolutely unacceptable and if the Inspector General’s investigation substantiates these claims, swift and appropriate action will be taken. 

“Veterans deserve to have full faith in their VA health care. I appreciate the continued hard work and dedication of our employees and of the community stakeholders we work with every day in our service to Veterans.”

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