Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Graphic for the Veterans Crisis Line. It reads Veterans Cris Lins 1 800 273 8255 press 1
 

Office of Public and Intergovernmental Affairs


Message from the Acting Secretary of Veterans Affairs Sloan D. Gibson

June 2, 2014, 08:00:00 AM

Printable Version


Not all Veterans are getting the timely access to the healthcare that they have earned. Systemic problems in scheduling processes have been exacerbated by leadership failures and ethical lapses. I will use all available authority to swiftly and decisively address issues of willful misconduct or mismanagement.

VA’s first priority is to get all Veterans off waiting lists and into clinics while we address the underlying issues that have been impeding Veterans’ access to healthcare. The President has made clear that this is his expectation.

Even as we implement these immediate actions, we will work with Veterans Service Organizations, members of Congress, academia, public and private organizations, and with all other agencies and institutions that can help us move forward.

We will also continue to depend on the faithful service of VA employees and leaders who place the interests of Veterans above their own, those who serve Veterans with dignity, compassion, and dedication, and who live by VA’s core values: Integrity, Commitment, Advocacy, Respect, and Excellence.

Finally, as we accelerate our access to care, we will not lose sight of the fact that the quality of VA healthcare remains strong. Ten years of external validations have consistently shown that, on average, Veterans who use VA healthcare rate our hospitals and clinics as high or higher in customer satisfaction than patients give most of the Nation’s private sector hospitals.

On behalf of all Veterans, I express my appreciation to Secretary Shinseki for his leadership of VA. For decades to come, Veterans will benefit from the transformation begun in the past five years.

Thank you for your support and dedication to Veterans and our mission to serve them.”

 # # #



People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index



Search VA News Releases

(mm/dd/yyyy)

(mm/dd/yyyy)