Disaster Recovery Resources

VA Specially Adapted Housing Program

• Phone: 1-
• If your home was adapted through the VA Specially Adapted Housing program, other assistance may be available to you. We may help fund repairs if a disaster damaged or caused the loss of your adapted home.
• Any new assistance will be based on repair costs your insurance doesn't cover and any previous assistance you got from FEMA for the home.

Emergency Grant

• Phone:
• Grants available for Legionnaires and Sons of The American Legion members.

Disaster Relief Services | American Red Cross

• If your family needs emergency assistance, you can submit a request online, use our FREE mobile app, or call the American Red Cross at 1-. 
• We are available to help 7 days a week, 24 hours a day, 365 days a year.

Animal Care Resources Link

VA Automobile Adaptive Equipment Program

• Phone: 1- 
• Assistance for loss of a previously adapted automobile.

VA Caregiver Support Program

• Phone: 1-
• Support, training, and resources for caregivers of Veterans.

Child Care Resources

Clean Up Assistance

Communication Resources

North Carolina Department of Public Safety County Information 

Veterans Crisis Line

• Phone: Dial 988 then Press 1
• Text: 838255
• Support for deaf and hard of hearing: 1-

Disabled American Veterans Emergency Grant

• Phone:

• Emergency assistance for Veterans affected by disaster.

  CRITERIA

• To be eligible for a DAV disaster relief draft and supply kit for an isolated or large-scale disaster, which is limited to one per family per disaster, the following criteria must be met:
• The applicant must be an ill, injured or wounded veteran or the spouse thereof (same household); or a surviving spouse in receipt of Death Compensation or Dependency and Indemnity Compensation (DIC); or a surviving spouse of a former Prisoner of War (POW); or a surviving spouse of an ill, injured or wounded veteran whose life was lost in the recent disaster.
• The applicant does not need to be a member or in receipt of service connected compensation to be eligible.
• The applicant must be the victim of either an isolated or large-scale disaster.
• The applicant must be in immediate need of financial assistance, at the time of the disaster, as they do not have available funds to pay for acquired expenses. Example: Veteran is covered by homeowners insurance, but will not receive compensation from the insurance for the incident until several days out

NC Veterans Resources

• Phone: Toll Free

Disaster Assistance Resource List

Disaster Distress Helpline

• Phone/Text: 1-

Support Disaster Relief for VA Employees and Veterans

• Western North Carolina VA Health Care System is accepting donations. Please contact the Center for Development and Civic Engagement at for all donations and coordination.
• Staff to Staff donations are available at the Asheville VAMC, classroom A (basement level) from 6:30 AM to 5:00 PM

eBenefits

• After a disaster, the VA can assist with your VA pension or Dependency and Indemnity Compensation (DIC) payments. You can do any of the following to keep your payments on schedule:
• Update your physical and mailing address.
• Change your contact information.
• Set up or make corrections to your pension or compensation direct deposit.
• You can also visit your local VA Regional Benefits Office for help.

Elizabeth Dole Foundation Critical Assistance Grant Application

• Grant Application Deadline Date (EST Time Zone): 12/31/2024 12:00 AM
• Email: financialsupport@elizabethdolefoundation.org for any questions. 

Mental Health

General Healthcare

FEMA Disaster Recovery Center Locations

• Text “DRC” and a Zip Code to 43362

Grant Application Deadline:

•  November 27, 2024

Assistance Type:

• FEMA assistance is not a loan; it is a grant that you do not have to pay back.

FEMA Personnel:

• FEMA personnel are in the community and can be identified by their branded equipment and badges.

Application Methods:

• In-Person: Apply at local FEMA sites: Local FEMA Site List
• Online: Visit the FEMA website: https://www.disasterassistance.gov/
• FEMA App: Download the app for easy access
• What to Expect After Applying for Disaster Assistance
  • After applying for assistance, your request is reviewed to determine if an inspection is needed to verify disaster-related damage to your home and personal property. FEMA staff and inspectors may contact you to discuss your disaster-caused damage. 
  • FEMA may also request more information to support your eligibility for assistance or information related to your specific disaster-related needs identified in your application. If this is needed, you will receive a letter from FEMA outlining the information needed. 
  • Once FEMA has reviewed your application, the results of the inspection and/or documentation submitted, you will get a letter explaining: 
    • whether you are approved for assistance
    • how much assistance you will receive
    • how the assistance must be used
    • how to appeal FEMA’s decision if you do not agree with it
    • The letter will be sent to you by email or mail based on what you selected when you completed your application.
• Although FEMA assistance cannot make you whole, it may help your recovery move forward by providing grants for basic repairs to make your home safe, sanitary and secure.  FEMA assistance may also provide temporary help with a place for you and your family to stay while you build your recovery plan.

Food Resources

Fuel & Power Resources

GI Bill Support

• Phone: 1-
• If your school closes temporarily due to a disaster, VA will continue payments. Payments continue through the end of the term or up to 4 weeks (28 calendar days) from the date of the closure, whichever is earlier.

VA Home Loan Program

• If you need help making your mortgage payment after a disaster, VA can help. We can do the following for you:
  • Ask loan holders to put a 90-day freeze on foreclosure.
  • Encourage holders to waive late charges. VA may also be able to work with your servicers or loan holder to apply pre-payments already made to your upcoming payment.

VA Homeless Services

• Phone: 1-
• Resources for homeless Veterans or those at risk of becoming homeless.
  • 1-877-4AID-VET (1-)
  • Explore the website to learn about and share information on VA programs for Veterans who are homeless.
  • Call or visit your local VA Medical Center or Community Resource and Referral Center if you are homeless or at imminent risk of becoming homeless.
  • Call the number above for you and your family to access VA service

VA Housing Resources

• Phone: 1-
• If you qualify, you may have housing options through VA and other joint programs. These options may include re-housing and rental assistance.

Intimate Partner Violence Assistance Program

• National Domestic Violence Hotline: 800-799-7233

   

• Basilica of St Lawrence, free “LG Laundry Relief Zone” open daily from 8 am. to 5 pm. Last load starts at 4:30 pm, max 2 loads per person. More info. Still operating as of 10/11 according to here.
• 2319 Hwy 70, Swannanoa, 7am-7pm, providing showers, laundry, bathrooms, wifi, water, and counseling. Hot meals available 11am-4pm. Bring your own detergent, shower shoes, towels, and toiletries if possible.
• Canton Laundromat
• Walmart airport road
• Target in Arden
• Weaverville Laundromat,  open 24 hrs. It's location: 1 central ave weaverville nc 28787.
• Walmart in Arden, 60 Airport Road, Arden NC 29704

Maternity Care Coordination

• Call

Military Officers Association of America (MOAA)Foundation Crisis Relief Grant  Application

• Email: relief@moaa.org 

United Way of NC

• Text: PERSON to 40403

Pharmacy Locations

Paralyzed Veterans Disaster Relief Fund (pva.org)

• For more information about the members only disaster relief grant please call:

DISASTER RELIEF FUND FOR VETERANS AND EMPLOYEES 

• The Department of Veterans Affairs and the PenFed Foundation have partnered to support VA employees and Veterans who have been affected by a Federal Emergency Management Agency (FEMA) Declared Disaster. 
• Eligible VA employees and Veterans may apply for a $500 grant if they experienced damage to their primary home that they own for the reimbursement of home repairs or hardship expenses. 
• Apply or donate at https://penfedfoundation.org/DISASTER-RELIEF/

Power Outage Info

Resource Map 1

Resource Map 2

Road Conditions

School Updates Source

• Asheville City Schools will be closed indefinitely until further notice. The system will provide families, students and staff with a 72 hour notice of reopening. ACS will continue to provide updates on social media and parent square. As for the option of remote learning, Superintendent Maggie Fehrman said in a news release that because of continuing widespread electric and internet outages, remote learning is not possible at this time.
• Avery County Schools will remain closed until it is safe to return. Although there is no set timeline, the goal is to reopen as soon as possible. Administrators will provide staff, parents and students with a 72-hour notice of reopening to give everyone time to prepare.
• Buncombe County Schools will remain closed until it is safe to open. That will require power and water restored to its buildings, and there is substantial work to be done. To help families plan, BCS will give adequate notice of when it is safe to reopen.
• Hanger Hall School remains closed through Oct. 11 but plans to open Oct. 14 if power is restored to the buildings.
• Haywood County Schools will be closed through Monday, Oct. 14, for all staff and students. Oct. 7-11 will be No Days for all staff and students, and Oct. 14 is an optional workday. Students return Oct. 15 on a two-hour delay. Regular schedule is expected to resume Oct. 16.
• Henderson County Schools will remain closed for students through Oct. 11. At this moment, the goal is to reopen the schools the week of Oct. 14. Once a final decision is made, the system will inform families of the exact date HCPS will bring back students.
• Madison County Schools will remain closed until it is safe to reopen. When a firm opening date is established, the system will announce it in advance, giving families plenty of time to prepare.
• Mitchell County Schools will be closed until further notice. Staff is urged to volunteer at local shelters during this time of need.
• Transylvania County Schools will be closed through Oct. 11. There will be staff optional workdays Thursday and Friday, Oct. 10-11. School is scheduled to open for students Oct. 14.
• Watauga County Schools will be closed for students, teachers, and teacher assistants through at least Oct. 11. While all our schools have power, internet and phone systems are not operational at six schools. Also, the system will be working with NCDOT to determine when it is safe to put buses on the roads. The system said it wants to reopen school as soon as it can safely do so.
• Yancey County Schools will remain closed for students, faculty and staff through at least Oct. 11. The school system said there are still many families in need and the infrastructure is still being worked on: power, water, sewer, internet, roadways, buildings and rescue efforts.

Request Semper Fi & America’s Fund Assistance

• Call

Shelter Resources

Shower Locations

ADA showers are located at the FEMA Disaster Recovery Center, Buncombe County DHHS at 40 Coxe, and the Swannanoa Ingles.

• 10/9.10 a.m. to 5 p.m. daily. The Reuter Family YMCA in Biltmore Park. 3 Town Square Blvd, Asheville, NC 28803. +2. The public will continue to have access at Reuter to free showers, gymnasium, and the youth lounge and playground (parental supervision required), as well as charging and WiFi.
• 2319 Hwy 70, Swannanoa, 7am-7pm, providing showers, laundry, bathrooms, wifi, water, and counseling. Hot meals available 11am-4pm. Bring your own detergent, shower shoes, towels, and toiletries if possible.
• Daily 10am-4pm. First Baptist Church (5 Oak St., Asheville, NC 28801).
• Offering laundry, showers, hot lunches, groceries, baby items, blankets. https://www.facebook.com/firstbaptistavl
• Daily 11am-5pm. Truist Bank - off of Haywood Rd (1343 Parkwood Rd, Asheville, NC 28806).
• Details: Accessibility notes. Showers are cold and there’s a high pitched whine inside shower trailer. Access to showers is a kinda rickety set of metal stairs with a partial handrail. Showers themselves have a small bench in changing section outside each shower but no railings
• 10 showers, 10 bathrooms, 10 washers and dryers
• Asheville Farmstead School 218 Morgan Cove Rd, Candler, NC 28715 will be open to families, and the community from Thursday 10/3 10am-2pm for families or community members who need water, a shower, or a space to let their kids play for a bit.  Bring your water jugs and shower stuff!
• AG Center. The shelter has no running water or power but does have a porta-trailer with bathrooms. 765 Boylston Hwy Fletcher, NC 28732 -hot showers avail, bring own towel but other hygiene products available
• YMCA Biltmore Park 3 Town Square Blvd 10am-5pm. UPDATE 10/1: long lines but open
• Calvary Road Church 2701 Soco Rd, Maggie Valley, NC 28751
• Walmart 60 Airport Rd - trailers in parking lot - wasn’t available 10/2 bc water truck coming from charlotte broke down (10/2 8:30pm)
• Alpha Fitness 2570 Asheville Hwy
• Hendersonville is open to non-members for showers 9am-8pm
• The FEMA Shower and Laundry area at airport road Walmart. Open 7 to 7. Currently on a 2-3 hr delay as of 10 am 10/2 due to water truck delay.  Update 10/5 6:00pm: showers, laundry and hot meals from 7:00am-7:00pm daily
• Walmart on airport road has a Tide station for laundry and showers. Heard 10/1 5:30 pm not sure of load limits, lines etc
• Reported on 10/3 Maple Ridge Baptist Church 133 Medford Branch Rd Candler
• GAP - Grassroots Aid Partnership.  On Haywood Road across from the Fire Station.  We have free hot foam showers from Dr Bronners and free hot meals.
• Free showers and laundry at Trinity Baptist Church 216 Shelburne Rd morning until 5pm
• The Corpening Memorial YMCA in Marion is open from 2-6 p.m. for showers and charging.
• 10/4, 10am: First Baptist Church,63 N Main Street Weaverville,

Trash Removal Resources

Transportation Resources

Veterans Disaster Response Line 24/7: 1-800-507-4571

Veterans, we are here for you in many ways. If you need assistance accessing VA resources, navigating benefits, or finding the right support during challenging times, our 24/7 Veterans Disaster Response Line is just one of the many ways to connect with us. This dedicated service ensures you receive the information and guidance you need to stay connected to essential services. Your well-being is always our priority—don’t hesitate to reach out!

Other accessible call lines ready to help Veterans. Regional VA Clinical Contact Center (Pharmacy, Appointments, 24/7 Nurse Support): . Asheville VA Hospital Local Line:

VR&E Services

• If you are a displaced Veteran and receive employment services from the VA, you may qualify for two additional months of Employee Adjustment Allowance (EAA).
• The VR&E program also provides eligible Veterans with independent living (IL) services. This can help you function independently within your home and community.

Water Resources

VA Women Veterans Call Center

• Phone/Text: 1-
• Information and resources for women Veterans and their families.