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Charlie Norwood Department of Veterans Affairs Medical Center

Our hospital provides primary care and specialty health services, including mental health services, physical therapy and rehabilitation, spinal cord injury treatment, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Charlie Norwood VA Medical Center in downtown Augusta, Georgia.

Location and contact information

  • Everyone must wear a mask.
  • Your care partner is welcome (no other visitors).
  • Please self-screen. If you've had any COVID-19 symptoms in the past 48 hours, call first unless you need care now.
    Check COVID-19 symptoms on the CDC website

Check on Mondays for each facility’s latest guidelines.

Address

950 15th Street
Augusta, GA 30904-2608

Phone numbers

Main phone: 706-733-0188
Mental health care: 706-733-0188 x26237

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
Charlie Norwood Department of Veterans Affairs Medical Center

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Local transportation services

Veterans Transportation Service (VTS)

The Charlie Norwood VA Medical Center has its own internal program to transport Veterans with special needs, who require help getting to an appointment. Requests for transportation to appointments or discharge from inpatient wards can be fulfilled on space-available vehicles.

To request a VTS ride, a Veteran (or caregiver or VA nurse/provider) can call our Dispatch Office. Resources are very limited and in much demand, so as much advance notice as possible is needed.

The Veteran will be picked up by VA drivers and given ‘door-to-door’ service from their home to their appointment and back.

There is no cost to the Veteran, and the only eligibility requirement is to be an enrolled Veteran in need of a ride to an appointment. Call us with any questions at: 706-733-0188, ext. 28004.

Local Shuttle Bus

The Charlie Norwood VA Medical Center shuttle service provides safe and reliable transportation to Veterans, employees and volunteers.

The shuttle service assists outpatient Veterans and staff who use wheelchair, canes, walkers, or braces to its current shuttle.

Shuttle services are provided between our Downtown and Uptown Divisions between 7:30 a.m. to 5 p.m. Monday through Friday. No weekends or holiday services available.

Those who need a wheelchair accessible shuttle must be accompanied by an escort. For assistance, please call 706-733-0188, extensions 27815, 27814 or 26146.

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

For questions, call: 706-733-0188, extensions 27434 or 27532.

The office fax number is: 706-731-3236. The office is located at our Uptown Division, 1st floor, room 1A106.

Find out if you qualify for beneficiary travel benefits

The Charlie Norwood VA Medical Center (CNVAMC) Fisher House in Augusta, Georgia, is "a home away from home" and provides temporary lodging for family members of our Veterans and military service members during a medical crisis. The Fisher House enables families to be close to their loved ones during hospitalization by providing comfortable lodging in a beautiful and relaxing setting on the grounds of the Uptown Division CNVAMC. Families stay at the Fisher House free of charge.

The CNVAMC Fisher House consists of one full-time manager, one assistant manager, one program support assistant, and one housekeeper all employed by the VA. The CNVAMC Fisher House relies on community and volunteer support to maintain the home. The CNVAMC Fisher House is a 16,800-square foot home with 20 private guest suites. Each guest suite has its own private bed and bathroom with a shower. Other amenities include a common kitchen, laundry room, spacious dining room, living room, and a family room with a library of various games and a large flat screen television.


Eligibility Requirements:  

● Guests must be a family member or caregiver of the active duty member or Veteran who are in-patients at the CNVAMC.

● Guests must reside 50 or miles from the CNVAMC.
● Guests must be self-sufficient and able to independently care for themselves or be accompanied by a caregiver.
● Guests must be able to stay in an unsupervised setting and abide by all house guidelines and regulations.
● Guests must be actively involved in the hospitalized Veteran’s or active duty member’s treatment plan and provide ongoing bedside support during the episode of care.

How do I make a referral? To make arrangements for families or loved ones to stay at the CNVAMC Fisher House, contact your Veterans Social Worker or directly to make a referral. Social workers submit Fisher House referrals by conducting a screening interview using the eligibility criteria in the Fisher House consult menu. If you do not have an assigned social worker, your provider (primary care physician or nurse practitioner) is able to make the referral as well. Referrals to the Fisher House should be done in advance. Rooms are assigned on a first come, first served, space available basis.  Referrals are based on eligibility criteria being met and room availability. Fisher House Staff cannot confirm availability with guests until 24 hours prior to the requested date.

Volunteers and Community Support needed: The Fisher House depends on volunteers and donors to enhance daily operation and program expansion.  There are many ways for individuals or groups to volunteer and help our Veteran and military families. There are regular volunteer opportunities for those who are interested in having a consistent volunteer schedule, as well as occasional opportunities for groups or individuals who are interested in volunteering.

Support the CNVAMC Fisher House: You can be a part of the Fisher House mission.  The CNVAMC Fisher House depends on donations from individuals and groups to support its programs.  Funds will be used to support the ongoing, daily needs of the Fisher House as well as to enhance the stay of Fisher House guests.  Donations of meals, snacks, bottled water, cleaning supplies, laundry detergent, paper products; kitchen staples, including sugar, sugar substitutes, liquid coffee creamer, milk and fresh fruit are always appreciated.  By donating directly to the Charlie Norwood VA Medical Center, you can be assured that 100% of your donation will be used to support CNVAMC Fisher House.

To learn more about Fisher House, volunteer opportunities, request our wish list, or make a tax deductible donation to the CNVAMC Fisher House, please contact the Fisher House Manager at 706-729-5773 or 706-729-5776.  Checks can be mailed to the address below, made payable to CNVAMC Fisher House.

Our address:
Charlie Norwood VA Medical Center
Attn:  Fisher House
1 Freedom Way
Augusta, GA 30904

In the spotlight at VA Augusta health care

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Amputation care

If you face or have had an amputation, our team will support you with thoughtful, compassionate care.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’ve had a major limb removed, our specialists can create a health care plan to help you to live independently. Our support services include:

  • Physical, occupational, and recreational therapy
  • Nutrition, wellness, and mental health counseling
  • Prosthetic support to help you choose your artificial limb and use it effectively
  • Limb loss education and training to help you with daily living, like coping techniques, mobility tips, driving skills, and scar care
  • Medical and surgical consultations with other specialties

Learn more about the VA amputation system of care

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) and dizziness—also speech, language, voice or swallowing disorders.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our Audiology and Speech Pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:

 

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Evaluation, programming, and management of cochlear implants and bone-anchored implants
  • Evaluation and treatment for auditory processing disorder
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about VA hearing aids

COVID-19 vaccines

Common conditions: coronavirus, COVID-19
We provide COVID-19 vaccines to Veterans as well as their spouses and caregivers. We also provide vaccines to Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) recipients and VA staff.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Your VA health care team will contact you if you’re eligible to get a vaccine during this time. As the supply of vaccine increases, we'll work with our care teams to let Veterans know their options.

Referral required? Yes

Walk-ins accepted? No

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Cancer care

VA provides expert cancer diagnosis and care. We offer services to support you through treatment and beyond.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re diagnosed with cancer, our team will work with you, your primary care doctor, and other health care providers to develop a specialized treatment plan. We offer personal, compassionate, and expert care, with services like:

  • Surgical removal of tumors and other cancerous tissue
  • Immunotherapy, which helps your body’s natural defenses destroy cancer cells
  • Chemotherapy, which uses powerful drugs to fight cancer
  • Radiotherapy, which uses high-energy radiation to kill cancer cells and shrink tumors
  • Palliative care, to reduce pain and control other symptoms and side effects, like nausea

Cardiology

Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases

Our cardiology specialists offer advanced treatment and care for conditions affecting your heart and blood vessels, including heart disease, stroke, heart rhythm disorders and high blood pressure. 

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? Yes

Walk-ins accepted? No

We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:

  • Evaluating you for coronary heart disease, heart-valve disease, and heart defects
  • Determining how well blood flows through your heart vessels or find the cause of your heart failure
  • Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
  • Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
  • Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)

Caregiver support

If you are caring for a Veteran with serious illness or disabilities, we can help you support them—and take care of yourself. You may qualify for services like training, counseling or respite care when you need a break.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren’t already covered. For all caregivers, we can:

 

  • Help you get caregiver assistance available through VA
  • Provide progressive needs planning to help you manage degenerative conditions
  • Match you with services and benefits
  • Connect you with local resources and programs
  • Listen to you when you struggle

Learn more and connect with a support coordinator

Chiropractic

Chiropractors work closely with your health care team to diagnose and manage muscle and joint conditions, including problems in the back, neck and other areas.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Chiropractic care restores, improves, and maintains your function, activity, and health. We work with your primary care doctor and other specialty care providers to provide a complete health care plan for you. We offer many treatments, like:

  • Spinal manipulative therapy to relieve pressure on your joints, reduce inflammation, and improve nerve function
  • Electrical stimulation therapy, which reduces pain by sending mild electrical pulses through your skin to help stimulate injured muscles or manipulate nerves
  • Soft-tissue mobilization, which uses gentle pressure or massage to relax tense muscles, reduce scar tissue, or stretch connective tissue

Complementary and integrative health

Complementary and integrative approaches like acupuncture, yoga, and meditation can improve mental health, help you manage pain, and promote wellness.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We use complementary medicine along with standard medical treatments, like using acupuncture to help lessen the side effects of chemotherapy. We also provide alternative medicine instead of traditional medical treatments, like using herbs rather than prescription drugs to treat cancer. We offer treatments, like:

  • Natural products and special diets
  • Deep breathing, meditation, and yoga
  • Acupuncture and acupressure

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-rays and fillings. We also provide specialty dental procedures like root canal, restorations and dentures.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We promote the health, welfare, and dignity of lesbian, gay, bisexual, transgender, and queer/questioning identities (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? Yes

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more here.

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:

 

  • Help the medical center address minority Veterans’ needs
  • Meet minority Veterans’ needs in the local community
  • Identify barriers and create a more accessible environment for minority Veterans
  • Inform minority Veterans of VA benefits, services, and programs

Learn more and connect with a care coordinator

Neurology

Common conditions: cognitive disorders, epilepsy, headache motor neuron and movement disorders, multiple sclerosis, stroke

Our specialists evaluate and treat conditions and diseases of the brain, spine, and nervous system, including headache, stroke, Alzheimer's disease, epilepsy, Parkinson’s disease and other conditions.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide inpatient and outpatient services for chronic diseases and disorders that affect your brain, spine, and the nerves that connect them. Our neurologists read electroencephalogram (EEG) recordings, which measure the electrical impulses brain cells use to communicate with each other. We evaluate and treat many neurological illnesses and disorders such as:

  • Neuropathy (nerve damage), myelopathy and other spinal cord injuries, and radiculopathy (pinched nerves)
  • Parkinson’s disease, epilepsy, and multiple sclerosis
  • Stroke, dementia, and degenerative diseases
  • Other neurological conditions

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

 

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

 

Clinical Psychology Postdoctoral Fellowship

Program Structure

Training s in two areas of emphasis – Interprofessional Team-Based Care (2 positions), and Military Sexual Trauma (1 position). The program received 10 year accreditation in 2019 by the Commission on Accreditation of the American Psychological Association.

Applicants must be United States citizens, have obtained a doctoral degree in psychology from an APA-accredited doctoral program, and completed an APA-accredited psychology internship. Males must have registered with the US Selective Service System before the age of 26.

Applications Due by January 3, 2022.

 

Pharmacy Service Residency Program 

Program Structure

The Charlie Norwood VAMC offers a 12-month post-graduate year one (PGY1) residency program that is designed to build upon the Doctor of Pharmacy (PharmD) education and outcomes in order to contribute to the development of clinical pharmacists responsible for medication-related care of patients with a wide range of conditions. This residency program aims to train pharmacists to provide pharmaceutical care to ambulatory and acute care patients as a member of the health care team, and to provide education to patients and health professionals. In addition to patient care, residents will participate in research, medication safety reporting, precepting and teaching (including precepting students and presenting ACPE approved CE presentations). Residents will be encouraged to develop an approach to the profession that can lead to life-long learning and career satisfaction.

The program consists of required, elective and longitudinal learning experiences.

Required Rotations:

  • Orientation
  • Ambulatory Care I & II
  • Acute Care
  • Critical Care
  • Mental Health
  • Administration
  • Spinal Cord Injury (Ambulatory Care or Acute Care)

 Required Longitudinal Experiences:

  • Clinical Administration
  • Inpatient and Outpatient Staffing
  • Teaching and Education
  • Residency Major Project

 Elective Rotations (not all inclusive):

  • Anticoagulation
  • Antimicrobial Stewardship
  • Home Based Primary Care (HBPC)

 Benefits:

  • Estimated Stipend: $41,000
  • 10 Paid Federal Holidays
  • Paid Vacation (4 hours accrued per 2-week pay period)
  • Paid Sick Leave (4 hours accrued per 2-week pay period)
  • Paid Administration Leave
  • Health and Life Insurance
  • Free Parking

How to Apply

Application Requirements

The applicant must be a U.S. citizen, graduate of an accredited school of pharmacy, and hold an active pharmacy license or be eligible for licensure in any U.S. state or territory. All applicants must participate in the ASHP Resident Matching Program and complete a pre-employment background check and screening.

 

Application Process

Candidates should complete a standard application in the Pharmacy Online Residency Centralized Application Service, PhORCAS, at http://www.ashp.org/phorcas. Requirements for completed applications include:

  • Curriculum Vitae
  • Letter of Intent
  • Official Pharmacy School Transcript
  • Three Letters of Reference

Application Deadline

All application materials must be submitted via PhORCAS by January 3, 2022.

Interview Notification

Candidates will be notified of interview status no later than the end of February each year.

 

Position appointment

Applicants must meet all requirements for federal employment.

Note: The CNVAMC pharmacy residency program agrees that no person at this site will solicit, accept, or use any ranking-related information from any residency applicant. The program adheres to the rules of the ASHP Pharmacy Resident Matching Program.

 

Contact Information

All correspondence should be addressed to the following:

 

Kirby Benson, Pharm.D., BCPS

Clinical Pharmacy Specialist – Spinal Cord Injury

Residency Program Director                                           

Charlie Norwood VA Medical Center                                                 

950 15th Street

Augusta, GA 30904

(706) 733-0188 ext. 33085 
kirby.benson@va.gov

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Polytrauma and traumatic brain injury

We provide a thoughtful, wide-ranging approach to treating Veterans who have injuries to multiple body systems caused by a single event.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our specialized rehabilitation program network serves severely injured Veterans and service members who have multiple combat- or civilian-related traumatic injuries. We offer:

  • Physical, visual, and cognitive rehabilitation
  • State-of-the-art prosthetics
  • Psychological and psychosocial services
  • Ongoing case management services

Prosthetics and rehabilitation

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing

Radiation oncology

The radiation oncology service works with your health care team to target cancer safely and precisely using radiation therapy.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Radiation oncologists specialize in using high-energy radiation to kill or damage cancer cells and either destroy tumors or control their growth. Our doctors sometimes use radiation therapy in combination with surgery, chemotherapy, or other cancer treatments. The radiation therapy you receive will depend on cancer type, tumor size and location, and your general health. Our services include:

  • Intensity modulated radiation therapy (IMRT), which uses computers to deliver precise radiation doses that match the 3D shape of your tumor
  • Intracranial stereotactic radiosurgery (SRS), which uses targeted radiation to treat a brain tumor or lesion while minimizing radiation effects on healthy brain tissue
  • Stereotactic body radiation therapy (SBRT), which uses precisely focused radiation to treat tumors in your lungs, spine, liver, lymph nodes, or other soft tissues
  • Low-dose rate definitive and salvage brachytherapy, which use low doses of radiation to treat prostrate cancer
  • Image-guided radiation therapy (IGRT), which uses detailed images to help focus radiation on affected areas, improve outcomes, and shorten treatment

Rehabilitation and extended care

We provide medical care and rehabilitation services to Veterans in our Community Living Center and in their homes. Services include home-based primary care, medical foster home support, and hospice and palliative care.  

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:

  • 24/7 nursing and medical care
  • Physical therapy
  • Help with daily tasks like bathing, dressing, making meals, and taking medicine
  • Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
  • Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
  • To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.

Learn more about VA long-term care

Returning service member care

If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.

 

  • Polytrauma care (if you have multiple traumatic injuries)
  • Counseling and rehabilitation
  • Mental and behavioral health services
  • Family benefits counseling and assistance
  • Referral assistance

Learn more and connect with a coordinator

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Spinal cord injuries and disorders

If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

VA has the nation’s largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.

  • Pressure ulcers
  • Pneumonia
  • Blood clots
  • Bladder and sexual issues
  • Constipation and other gastrointestinal problems
  • Sexual issues

Learn more about the VA spinal cord injuries and disorders care system

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We work with behavioral health providers and community organizations to help you and your family during times of crisis. 

VA introduced an easy-to-remember number for Veterans and their loved ones to dial in times of crisis.

Now, if a Veteran is having thoughts of harming themselves or others, they can dial the Veterans Crisis Line with only 3 digits – 988. Veterans can press 1 to be connected to caring, qualified responders 24/7.

The new, shorter number directly addresses the need for ease of access and clarity in times of crisis, both for Veterans and non-Veterans alike. The old number you may have saved in your phone is still valid.

Veterans can still call 1-800-273-8255 and Press 1, chat online or text 838255 to reach responders.

We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Vocational rehabilitation and employment programs

We can help you reach your job and career goals with one-on-one support, counseling, and training.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

We help Veterans with physical and mental health challenges find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies. We offer 3 services:

  • Our transitional work program matches Veteran’s skills with a specific job and provides supervision to help them gain work experience
  • Our supported employment program provides long-term support for Veterans with serious mental illnesses or physical disabilities to help them compete for jobs in their communities
  • Our vocational assistance program trains Veterans living at our residential facility to improve their job-search and career development skills

Learn more about VA vocational rehabilitation

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics and gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Contact information

Hours

  • Mon. 24/7
  • Tue. 24/7
  • Wed. 24/7
  • Thu. 24/7
  • Fri. 24/7
  • Sat. 24/7
  • Sun. 24/7

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Referral required? No

Walk-ins accepted? No

Our womens health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

 

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

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