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Jack C. Montgomery Department of Veterans Affairs Medical Center

Location and contact information

Address

1011 Honor Heights Drive
Muskogee, OK 74401-1318

Phone numbers

Main phone: 888-397-8387
Mental health clinic: 888-397-8387

Clinical hours

  • Mon: 24/7
  • Tue: 24/7
  • Wed: 24/7
  • Thu: 24/7
  • Fri: 24/7
  • Sat: 24/7
  • Sun: 24/7
Jack C. Montgomery VA Medical Center

Prepare for your visit

Click on a topic for more details.

Current Visitation Policy: Due to the rise in COVID (Delta variant), Eastern Oklahoma VA Health Care System (EOVAHCS) asks that you adhere to the following guidelines. These procedures are in place for your safety.

EOVAHCS allows one caregiver to be present with the patient for emotional support during their stay. EOVAHCS allows for one support person of the Veteran’s choice unless the individual's presence infringes on others’ rights or safety. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. 

Masks Required: Everyone entering EOVAHCS facilities are required to wear a face covering. If you do not have one, VA will provide one to you. 

Screening Measures: All VA medical facilities have implemented screening measures for COVID-19. To answer screening questions in advance, you may text 53079, type “screen” into the text box, and hit send. Show your “OK to proceed” to the door screener.

Visiting Hours: Visiting hours vary based on the patient’s location and care: 

  • One Caregiver is allowed in the General medical, surgical and rehabilitation units – Check with the Veteran’s medical team for visiting hours. If the Veteran is unable to communicate, family members can discuss their preferences with the medical team. 
  • One Caregiver is allowed in the Emergency Department and Intensive Care Unit– the nurse manager or charge nurse sets visiting hours based on the Veteran’s condition and activity.
  • Inpatient COVID-positive Veterans cannot have visitors. Special considerations may be available for Veterans receiving End of Life care.
  • Behavioral Medicine (Psychiatric) Unit does not allow in-person visitation. Only phone calls are allowed.

Visitors:

Children under the age of 18 are not allowed inside VA medical facilities, except for nursing infants.

Clergy are welcome to visit patients who are members of their religious group at the discretion of the unit’s physicians or nurses.

Phone calls or virtual calls may be an alternative to an in-person visit. Please contact Social Work Service at 918-577-4144 for more information.

 

Cost: Free

Wheelchair availability: Jack C. Montgomery Department of Veterans Affairs Medical Center VA Medical Center has wheelchairs available upon arrival for patients who need them to access the building.

The Veterans Transportation Service (VTS) provides transportation to the Jack C. Montgomery VA Medical Center and Tulsa CBOC’s for Veterans with special needs and Veterans who don’t have transportation to and from their outpatient appointments.

The VTS Dispatcher will screen all Veterans prior to scheduling a ride and upon arrival. For more information, call 918-252-8030 (Tulsa) or  918-577-4215 (Muskogee).

Who's Eligible?

All Veterans enrolled at the medical center are eligible for the VTS, but top priority will be given to Veterans with disabilities, wheel-chair bound, cancer patients, dialysis and amputee patients and those who are at a high risk for suicide.

How do I schedule a ride?

Veterans can schedule transportation by calling the VTS call center at 918-252-8030 (Tulsa) or  918-577-4215 (Muskogee).

VTS drivers are in Muskogee are available Monday through Friday from 5 a.m. to 8:30 p.m.  We request that if you are riding with VTS from an area outside of Muskogee, that your appointments be scheduled  between 10 a.m. to noon.

VTS drivers in Tulsa is available Monday through Friday from 7 a.m. to 3:30 p.m.  We request that appointments be scheduled between 8:30 am and 2 pm.  Service in Tulsa is currently limited to a 30 mile radius around Tulsa.

We request riders try to schedule with VTS at least 48 hours in advance.

Weekly Transportation Schedule

Monday – Sallisaw, Vian, Park Hill, Tahlequah, Gore, Fort Gibson

Tuesday - Coweta, Claremore, Broken Arrow, Wagoner

Wednesday - Pryor, Inola, Wagoner, Grove, Vinita, Miami, Chouteau  

Thursday - McAlester, Stigler, Eufaula, Checotah, Porum, Kiowa, Hartshorne

Friday - Anywhere we need to go. 

NOTE: Patients seeking transportation outside the set areas and days above in the Okmulgee, Henryetta and Morris area may contact Okmulgee Creek Nation at 918-732-7909/7908.

DAV Transportation

DAV provides transportation for Veterans in Bartlesville, Catoosa, Glenpool, Hominy, Inola, Nowata, Owasso, Pawhuska, Poteau, Sand Springs, Sapulpa, Skiatook and Tulsa. To schedule a ride, please call 918-252-8020.

In Tahlequah, Cherokee Nation Vet Center transport can be contacted at 918-456-0671, ext. 4166

Alternate Government Transportation

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

 

Food and drink

Patriot Cafe

Serving hot and cold entrees, beverages and desserts.

Building 24
First floor
Hours: Monday through Friday, 7:30 a.m. to 3:00 p.m. CT

Patriot Brew

Our coffee shop features freshly brewed coffee and a variety of specialty coffees, teas, drinks, pastries, sandwiches, salads, etc. VCS Patriot Brew proudly serves Starbucks® Coffee.

Main building
First floor
In the main lobby
Hours: Monday through Friday, 6:30 a.m. to 6:00 p.m. CT

Vending machines

Located in each building, available for your convenience 24 hours a day.

Retail

Patriot Store 

A full-service retail store with such products as electronics, cosmetics, toiletries, and clothing. Purchases are tax-free.

Building 24
First floor
Hours: Monday through Friday, 7:00 a.m. to 4:00 p.m. CT
Saturday and Sunday, 9:00 a.m. to 2:00 p.m. CT

Jack C. Montgomery VA Medical Center
First floor, south end of hospital
Hours:  24/7
Phone: 888-397-8387, ext. 3861.

Chaplains

When you’re admitted, you can request or decline visits by a VA chaplain. Our chaplains provide spiritual, pastoral, and emotional care for you and your family, in accordance with your own beliefs and practices. This includes locating clergy or religious leaders in the community for needs that our chaplain staff cannot meet.

Interfaith chapel

The chapel is open to anyone at any time for quiet meditation and reflection. The chapel also hosts regularly scheduled services for many denominations. 

Learn how to request chaplain services during your stay at VA Eastern Oklahoma.

The Veteran Service Officers (VSO) conduct interviews with Veterans and dependents, to assist in the development and submission of claims packages for Veterans and dependents seeking compensation, pension and or education benefits from the Department of Veterans Affairs. 

The VSO is a member of a Service Organization and serves as a program and benefits’ representative for the Veteran and dependents.

Location: 1st Floor in Main Lobby

Melvin Francis, Veteran Service Officer,  918-577-4135

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