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Killeen Heights Vet Center

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Locations and contact information

Main Location

302 Millers Crossing
Suite 4
Harker Heights, TX 76548

Direct line

254-953-7100

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
New Vet Center Logo

Other locations

Vet Centers are community based to be more accessible in areas where you live.

View more Killeen Heights Vet Center locations

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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If you are a first-time visitor stop by during our office hours or call 254-953-7100 to discuss how we can help.   You do not have to have an appointment or a referral.  Many of our services are available on a walk-in basis, via telephone, or telehealth. Give us a call or walk-in and let's discuss any questions you might have about our services.

After your initial contact with the Killeen Heights Vet Center, the Vet Center Director will be notified of your interest and will work to match you with a counselor.  Generally, you can expect a return call within 3-4 business days. Your first appointment will be scheduled as soon as possible, depending on schedule availabilities.

You can call us anytime during the posted hours of operation.  If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at 877-927-8737. Calling our main line after hours will automatically redirect you to the Vet Center Call Center.

If you know you will miss an appointment, please notify us as soon as possible at 254-953-7100 so we can reschedule your appointment and make that time available for another client. 

The Killeen Heights Vet Center is located on Millers Crossing in the Village at the Park Shopping Center across from Harker Heights City Hall.  There is ample parking in the shopping center parking lot outside of the Vet Center. 

The  Killeen Heights Vet Center is accessible on the HOP bus route with a stop directly across the street and in front of the Harker Heights City Hall and Recreation Center.

Visit Central Texas HOP (takethehop.com) for route and schedule information. 

You do not need to be registered for care at the VA Hospital, rated for a service-connected disability, or receiving any other form of VA benefits to receive Vet Center services. On your first visit, we will look for one or more of the following:


  • Discharge documents (such as a DD214, member # 2 or 4)

  • Receipt of certain awards

  • Deployment orders

  • Other documents that show qualifying military service

Request your military service records online.


If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and answer any questions you might have.

In the spotlight at Killeen Heights Vet Center

Not connected to a Vet Center? We’d love to hear from you!

We’re looking to learn from Veterans, service members and their families about their awareness of our Vet Center or what prevents them from using our services. Your feedback can help them access counseling, outreach, and referral services.

Take the Vet Center Awareness survey.

Groups

We offer a variety of groups such as:

  • PTSD Support
  • Women's Support
  • Moral Injury
  • Artistic Expressions
  • Golf
  • Hiking/Walking

Discuss your goals with your counselor and we will work with you to place you in an appropriate group.  

Community Partnerships and Networking

We are always looking to collaborate for events that will benefit Veterans, Service Members, and their family members.   Contact or Outreach Specialists Lori Spencer and Robert Higgins for more information, 254.953.7100

 

Killeen Heights Vet Center Page

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.

Our Vet Center offers bereavement counseling to any family members of active duty service members including National Guard and Reserves who died in the service of their country.  

If you or a loved one are in—or may be in—a potentially abusive or violent relationship, we can help.

The Killeen Heights Vet Center can offer counseling and referral services for Intimate partner violence (IPV), also sometimes called domestic violence (DV).   

Learn more about the Department of Veterans Affairs resources Intimate Partner Violence Assistance Program (IPVAP) - VHA Social Work

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

The Killeen Heights Vet Center staff are diverse, both male and female, with many of the staff being Veterans themselves or having vast experience working with Veteran and Military communities.   Our clinicians are Licensed Clinical Social Workers,  Licensed Masters Social Workers, and Licensed Professional Counselors.  We have staff who are bilingual in Spanish.

We offer evidence based modalities such as:

  • Cognitive Processing Therapy (CPT)
  • Eye Movement Desensitization and Reprocessing (EMDR).  

The Killeen Heights Vet Center Director has special expertise related to moral injury and two of our counselors specialize in Military Sexual Trauma treatment.

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

The Killeen Heights Vet Center has counselors that specialize in Military Sexual Trauma treatment.   

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

The Killeen Heights Vet Center staff are all trained to provide assessment, counseling, and support for PTSD.    In addition to individual counseling, we offer several different groups during the day and evening for the  those we serve.  The Killeen Heights Vet Center Director has special expertise related to moral injury and two of our counselors specialize in Military Sexual Trauma treatment.

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

The Killeen Heights Vet Center can provide counseling and/or refer you to the local VA Medical Center and community agencies for additional support and services.

If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

Veterans who are homeless or at imminent risk of homelessness are strongly encouraged to contact the National Call Center for Homeless Veterans at (877) 4AID-VET 877-424-3838) for assistance.   Other resources include:


 

Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

Our staff is also trained to provide VA S.A.V.E. Training that will help you act with care and compassion if you encounter a Veteran who is in crisis or experiencing suicidal thoughts.  If you are interested in receiving this free training for yourself or your organization please contact the Killeen Heights Vet Center staff  at 254-953-7100.

We can help connect you to VA and community resources that will support you in achieving your goals.

We understand that searching through all the variety of Veteran resources can be challenging.  Let the Killeen Heights Vet Center staff help you navigate through and connect with:


  • How to activate VA medical benefits and enroll in care

  • Where to file disability claims and other forms

  • How to make the most of your VA education benefits work

  • How to use your VA home loan

  • How to access VA burial benefits

  • Where to get resume preparation and employment assistance

We can also connect you with many of our Community Partners to assist with those needs we may not be able to fill such as financial assistance for rent or utilities or other counseling services for those not eligible or outside of our scope of services:


Call the Killeen Heights Vet Center at 254-953-7100 to find out more.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

We can provide our Community Partners  with various trainings and briefings such as:

  • Vet Center Services
  • Military Culture
  • VA S.A.V.E Training

The Killeen Heights Vet Center has a Client Community Stakeholders Board  to bring our clients and community partners together.   If you are interested in becoming a member contact us at 254-953-7100.

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

We understand that your time is important and that it may be more convenient for you to have a phone or video appointment.  Please let your assigned counselor know and we will accommodate your request. 

How we’re different than a clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can. 

If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements: 

  • You served on active duty in any combat theater or area of hostility, or 

  • You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or 

  • You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or 

  • You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or  

  • You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or 

  • You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service

If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you: 

  • You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or 

  • You experienced military sexual trauma (no matter your gender or service era), or 

  • You currently use any covered VA educational assistance benefits

What are the covered educational assistance benefits?

They're benefits from any of these programs

Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.

You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.  

You can also use our bereavement services if any of these descriptions is true for your family: 

  • The Veteran or service member died while serving on active duty, or

  • The Veteran was using Vet Center services at the time of their death, or

  • The Veteran or service member died by suicide 

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.