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Important and Useful Information

Important information to help you meet your health care goals!

Oklahoma City VA HCS Information Station

Have questions? We can help!

For Veterans, Families, Community Partners & Staff:

  • Help with navigating VHA
  • Questions about MyHealtheVet
  • Clinic availability and contact information

Call 405-456-1000, 8:00 am - 3:00 pm, Monday - Friday to get the answers that you need.


Important Information

Suicide Prevention

If you're a Veteran who is thinking of hurting yourself—or you know a Veteran who’s considering this—we can help. Our VA Oklahoma City health care suicide prevention coordinators can get you the support you need. They work with our behavioral health providers and community organizations to assist Veterans who are managing emotional or mental health crises. For immediate help, call 988. To learn more:

My HealtheVet

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone at or by email at


- Telehealth VA Tele-Express is tied into our VA Express Care. Veterans can call in and speak with clinical staff or do a VVC appointment. (VVC is a secure way a veteran can have a VA appointment through their digital device.) 1-405-456-(TELE) 8353.

VA Health Chat App- Offers Veterans digital healthcare from home through the following:

Beneficiary Travel Self Service System (BTSSS)

Veterans can rely on the Oklahoma City VA Health Care System for comprehensive Dermatology services. Our team of professional dermatologists specializes in diagnosing and treating various skin conditions. From routine skin exams to advanced dermatological procedures, we provide personalized care to address the unique needs of each Veteran. With state-of-the-art technology and evidence-based practices, we strive to promote healthy skin and improve the overall well-being of our Veterans.

BTSSS - TaKeshia Hunter

Veterans Transportation

The Veterans Transportation Service (VTS) provides safe and reliable transportation to Veterans who require assistance traveling to and from VA health care facilities and authorized non-VA health care appointments. VTS also partners with service providers in local communities to serve Veterans’ transportation needs.

Veterans Transportation - Melissa Overfield

ER 72-hour Notification Line

If you go to a non-VA facility—even one that’s in our community care network—you must follow certain rules so that we can cover the cost of your care. You must notify the VA of your care within 72 hours. Ask the provider to notify us right away in either of these ways:

            •           Through our VA emergency care reporting portal 

            •           By calling us at (TTY: 711)

We must get the notification within 72 hours of when your emergency care starts. We prefer that the provider notify us. But if they don’t, you or someone acting on your behalf can notify us instead.


Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines at a VA Oklahoma City health care facility. Find out more here:

Pharmacy - Christopher Gentry

Community Care

Community Care - VA provides care to Veterans through community providers when VA cannot provide the care needed. Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans. Learn more here:

Community Care - Martha Tichenor


The Outpatient Pain Rehabilitation Program (OPRP) is based on an interdisciplinary model of care for patients with chronic pain. The program uses multiple specialties and alternative approaches to manage pain. In addition to your current treatment plan, an individualized plan of care will be developed. You will learn new ways to manage your pain and improve your daily functioning. The goal for every Veteran in OPRP is to have a better quality of life. Find out more here:

Outpatient/Tele-Express - )

Nearest VBA contact

To find your nearest VBA location, please visit and choose "VA Benefits" in the Facility Type dropdown.


The 2022 PACT Act expanded health care and benefits for millions of Veterans exposed to toxic hazards during their service, and their survivors – including many Vietnam-era, Gulf War era, and Post-9/11 Veterans. Veterans and their survivors have filed more than one million claims for toxic exposure-related benefits under the PACT Act since President Biden signed it into law Aug. 10, 2022.

As of December 9, VA has processed more than 814,000 of these claims, granting 76.1% of them and awarding more than $3.32 billion in earned benefits to Veterans and survivors. VA’s public-facing PACT Act dashboard is published every other Friday and has the latest data and information on how VA is implementing the PACT Act. The PACT Act is here to stay, and Veterans and survivors can file for benefits anytime. 

The sooner you file, the sooner you can start getting your earned benefits. So don’t wait. File your claim—or quickly submit your intent to file—today. Learn more about the PACT Act and apply for benefits by visiting or calling 1-800-MY-VA-411.

VA Employment

Secretary McDonough often says that VA’s workforce is our number one asset, and he has made clear time and again that investing in VA employees is our top strategic priority.

VA’s aggressive hiring and retention efforts have helped lead us to the point where we are currently providing more care, and more benefits, to more Veterans than at any time in our nation’s history. To support VA’s workforce in our mission to serve Veterans, VA is hiring staff at an unprecedented rate. 

From October 1, 2022, through December 2, 2023, VBA’s workforce has grown by 6,719 employees (26.1 %). This brings the total onboard count to 32,501. We are continuing to hire aggressively, and we will not rest until every VA employee has the resources, they need to feel supported and deliver world-class care and benefits to Veterans, their families, caregivers, and survivors. 

OKC VA Expanded Services

The VA has acquired the former Norman Specialty Hospital near the corner of Robinson Street and Berry Road to convert into a new VA hospital and is redesigning the facility to meet both the inpatient substance abuse and skilled nursing facility building requirements. 

The new hospital will have 53 beds — 26 for skilled nursing, and 26 for inpatient substance abuse treatment — and serve up to 78,000 veterans who live in the Oklahoma City area. The 26 substance abuse beds will be used for the highest level of rehabilitation services for patients who are diagnosed with alcohol or drug addictions, or substance use disorder. Other plans include securing facilities for inpatient services, substance abuse treatment and long-term care as well as opening a Fisher House for Veterans’ families.

  •  We're building a substance abuse treatment facility in Norman to help with that Veterans experiencing substance abuse problems. Currently, there are currently none in the state of Oklahoma.
  •  We are the second VA in the nation to get a mobile homeless van. We call it MMU, Mobile Medical Unit, and they travel around different areas providing healthcare to homeless veterans at their homeless camps or the homeless shelters because a lot of them don't want to come in, they have mental health issues or other things. We'll drive out there and provide medical care to our homeless veterans and bring the van back in.

Additional Resources

My HealtheVet

My HealtheVet is a free online tool to manage your health care. Refill and 
track prescriptions, access your medical records, and communicate with your 
health care team.

VA Health Chat App

The VA Health Chat App provides easy, online access to chat with VA staff when you have minor health questions, want to schedule an appointment, have a non-life threatening health concern, and more.

Tele-health Services (Eye, Audio, Mental Health)

The Oklahoma City VA Health Care System offers convenient Telehealth services to veterans. Our secure and user-friendly platform allows veterans to connect with their healthcare providers remotely, eliminating the need for in-person visits. Through video consultations, virtual check-ups, and remote monitoring, we provide accessible and high-quality care from the comfort of veterans' homes. Whether it's routine appointments, medication management, or mental health support, our Telehealth services ensure timely and personalized care, improving convenience and access to healthcare for our veterans.

CBT (Computer Based Technology-Video appointments)

The Oklahoma City VA Health Care System offers convenient Computer Based Technology-Video appointments (CBT) services to veterans. Through secure and easy-to-use video conferencing technology, veterans can connect with their healthcare providers remotely for various healthcare needs. Whether it's therapy sessions, medication management, or follow-up appointments, CBT provides an accessible and efficient way to receive high-quality care from the comfort of home. With a focus on patient privacy and convenience, our CBT services aim to enhance access to healthcare and improve the overall well-being of our veterans.