Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Menu
Menu
Veterans Crisis Line Badge

Office of Public and Intergovernmental Affairs

 

VA Facilities Now Offer Same-day Care for Urgent Primary and Mental Health-care Needs

January 12, 2018, 11:32:00 AM

Printable Version


VA Facilities Now Offer Same-day Care for Urgent Primary  and Mental Health-care Needs 

WASHINGTON — Today the U.S. Department of Veterans Affairs (VA) announced a major milestone, that 100 percent of its more than 1,000 medical facilities across the country now offer same-day services for urgent primary and mental health-care needs. 

Same-day services means a Veteran with an urgent need for primary care and mental health-care receives services that may include: a face-to-face visit with a clinician; advice provided during a call with a nurse; a telehealth or video care visit; an appointment made with a specialist; or a prescription filled the same day, depending upon what best meets the needs of the Veteran. 

“We made a commitment to our nation’s Veterans that we would work to reduce wait times and improve access, and we are doing it,” said VA Secretary Dr. David J. Shulkin. “We were able to meet this goal, in large part, because of the concerted focus of our staff who care for our Veterans in facilities across the country.” 

Since 2014, VA has concentrated its efforts on improving access and meeting the urgent health-care needs of Veterans. In 2016, all of VA’s medical centers offered same-day services for primary and mental health services.  

In addition to offering same-day services, VA has reduced patient wait times. VA also implemented a new process to ensure timely follow-up appointments for time-sensitive medical needs. More than 100,000 such appointments have been completed.  

In 2017, Veterans completed over 57.5 million appointments and VA clinicians saw almost 6 million patients. 

To view access information about each facility nationwide, visit https://www.accesstocare.va.gov/.  The information provided at this link is not offered by any major national hospital organization in the country. 

###



People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index


Search VA News Releases

(mm/dd/yyyy)
(mm/dd/yyyy)


return to top go