News Releases - Office of Public and Intergovernmental Affairs
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Veterans Crisis Line Badge

Office of Public and Intergovernmental Affairs


VA honored with ATA Champion Award for telehealth innovation

June 25, 2020, 02:37:00 PM

Printable Version

VA honored with ATA Champion Award for telehealth innovation

WASHINGTON – The U.S. Department of Veterans Affairs (VA) today announced the Veterans Health Administration has received the American Telemedicine Association (ATA) 2020 Champion Award for bringing health care access to Veterans when and where they need it.

The recognition is given to industry leaders for the advancement of telehealth services and comes just weeks after VA reported all-time-high usage of video telehealth appointments between Veterans and their VA health care providers.

“ATA recognizes VA’s success transforming how Veterans access high-quality care through our Connected Care programs including My HealtheVet, VA Mobile and VA Telehealth Services,” said VA Secretary Robert Wilkie. “Video appointments are just one of the ways we are providing a seamless health care experience for Veterans.”

Achieving this milestone is possible with the ongoing support and commitment from VA partnerships with Apple, Philips, T-Mobile, SafeLink by TracFone, Sprint, now part of T-Mobile, Verizon and Walmart. VA’s Secretary's Center for Strategic Partnerships facilitated these partnerships.

VA announced earlier this month that the use of VA Video Connect has supported a more than 1000% increase in video visits directly to Veterans homes or other place of choice during the COVID-19 pandemic. VA Video Connect is an app allowing Veterans and their caregivers to meet virtually with their VA care teams on any computer, tablet or mobile device with an internet connection. Between February and May, video visits to Veterans homes increased from 10,000 to over 127,000 per week during the last week in May.

My HealtheVet, VA’s award-winning personal health record, has also noted record usage this year. There are currently more than 3.3 million authenticated patients using the telehealth platform to play a more active role in their health care. From January to May:

  • VA processed nearly 9.4 million online prescription refill requests.
  • Veterans and care teams have exchanged over 9.5 million secure messages.

For more information about VA telehealth, visit


Disclaimer of Hyperlinks

The appearance of external hyperlinks does not constitute endorsement by the Department of Veterans Affairs of the linked web sites, or the information, products or services contained therein. For other than authorized VA activities, the Department does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the Department and the VA website. Please let us know about existing external links which you believe are inappropriate and about specific additional external links which you believe ought to be included by emailing

People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index

Search VA News Releases