News Releases - Office of Public and Intergovernmental Affairs
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Veterans Crisis Line Badge

Office of Public and Intergovernmental Affairs


VA resumes overpayment notifications while continuing relief options for Veterans

Dec. 30, 2020, 12:06:00 PM

Printable Version

VA resumes overpayment notifications while continuing relief options for Veterans

WASHINGTON — The U.S. Department of Veterans Affairs (VA) announced today its nationwide plan to resume mailing notification letters to Veterans, for benefit overpayments placed in suspension from April 3 through Jan. 1, 2021. 

The collection of these overpayments was deferred to provide financial relief to Veterans due to the COVID-19 pandemic.

“VA recognizes Veterans and beneficiaries may still experience financial distress from COVID-19, and it will continue to offer enhanced relief options for impacted Veterans,” said VA Secretary Robert Wilkie. “These include extending repayment plans, waivers, compromises and temporary hardship suspensions. Most importantly, the department will pause collections through October 2021 for Veterans who remain in financial hardship and request relief.”

Veterans and beneficiaries with questions regarding benefit overpayments may submit requests or call 800-827-0648. Call volume is generally lower Tuesday – Friday.

For health care co-payment debts, Veterans should contact the Health Resource Center at 866-400-1238 or for payments.




Disclaimer of Hyperlinks

The appearance of external hyperlinks does not constitute endorsement by the Department of Veterans Affairs of the linked web sites, or the information, products or services contained therein. For other than authorized VA activities, the Department does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the Department and the VA website. Please let us know about existing external links which you believe are inappropriate and about specific additional external links which you believe ought to be included by emailing

People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index

Search VA News Releases